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Fayetteville Chrysler Dodge Jeep RAM

(772 reviews)
Visit Fayetteville Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fayetteville Chrysler Dodge Jeep RAM from DealerRater.

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Excellent! Great sales team and made financing very...

Excellent! Great sales team and made financing very quick and easy with my bank. Look forward to buying a truck in a couple of years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are thrilled to learn that the Fayetteville Chrysler Dodge Jeep Ram Sales Team made your visit go so smoothly. Congratulations on your purchase; we look forward to working with you for your truck in the future!

It was nice working with Landon but I wish he was more...

It was nice working with Landon but I wish he was more clear over the phone about pricing and payments. I was a new car buyer and unfamiliar with the process and pricing.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review and feedback about your shopping experience. We strive to provide excellent care and if there is anything additional I can help address, please do not hesitate to contact me at your convenience. Thomas Boyett, Customer Experience Coordinator 931-675-2136 DELCOORD@FAYETTEVILLECDJR.COM

Really happy with the service I had previously talked to...

Really happy with the service I had previously talked to Matt over the phone the day before and when we arrived he put us with Austin he was super friendly and never pushed a sale on us which we was very pleased with we will definitely be back to do more business with Austin and JJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review, Chris! We are so happy to learn that Matt, JJ, and Austin each went above and beyond for you with their pressure-free and personable service. If we can be of additional service to you, please come back to Fayetteville Chrysler Dodge Jeep Ram at any time.

Everyone was very professional and very kind, I have...

Everyone was very professional and very kind, I have never owned a new Dodge before and always heard they’re the best Trucks to own. I look forward to my new diesel truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram, Ronnie! We are happy to know that you enjoyed our services. We look forward to your next visit!

Very prompt and courteous. Everyone was great to work...

Very prompt and courteous. Everyone was great to work with. Vehicle was ready when we arrived and all the details were very well explained by JJ.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram! We are happy to know that JJ and the rest of the team provided you with prompt and courteous service. We look forward to working with you again!

Always have been satisfied with the service dept.They get...

Always have been satisfied with the service dept.They get me in and out on a timely basis which helps me due to being my wife’s caretaker.Keep up the good work and I’ll keep returning and recommending

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram! We are happy to know that our Service Department provided you with excellent service. We look forward to working with you again!

I feel like I got totally hooked up! Great people, great...

I feel like I got totally hooked up! Great people, great deal! Recommend this seller! JJ and team were right on the ball, financing was easy, truck was in great shape!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We try hard to give our customers a great experience with their purchase.

I worked with Landon Meeks and he had amazing customer...

I worked with Landon Meeks and he had amazing customer service skills. They were able to go above and beyond with my concerns & I LOVED the in house lending!! Made everything so easy. We will be back for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram! We will be sure to thank Landon for providing you with amazing customer service. We look forward to working with you again!

Very helpful and pleasant.Made certain that we were...

Very helpful and pleasant. Made certain that we were satisfied with our long wait and weather. Dillon is very polite and if you have a question, he finds out with a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram! We will be sure to thank Dillon for providing you with helpful and pleasant service. We look forward to working with you again!

Max was very helpful explaining everything done to the...

Max was very helpful explaining everything done to the vehicle and he did call me to provide status on my car. Everything seems to be ok so far and hope the battery solves my issue. Thanks, Darrell King.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Fayetteville Chrysler Dodge Jeep Ram, Darrell! We will be sure to thank Max for providing you with excellent service. We look forward to working with you again!