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Fayetteville Chrysler Dodge Jeep RAM

(772 reviews)
Visit Fayetteville Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fayetteville Chrysler Dodge Jeep RAM from DealerRater.

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Kenny was a huge help and i really appreciated the timely...

Kenny was a huge help and i really appreciated the timely service and being open on sat!! I am excited to have a service center i can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Over all I had a great experience. My salesmen Roy Pugh...

Over all I had a great experience. My salesmen Roy Pugh was awesome. Went out of his way to find the exact truck I wanted. Management and financing we’re on top of things as well. Will definitely buy from them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people! Enjoyed the whole buying experience! Great...

Great people! Enjoyed the whole buying experience! Great atmosphere and the team went over the optimal Jeep attractions. So excited for my New Gladiator! Very Happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Where great gotta real good deal helpful friendly was...

Where great gotta real good deal helpful friendly was very easy to work with answers all my questions helped us get a great deal on our car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

JJ has been one of the best salesmen I’ve run into for...

JJ has been one of the best salesmen I’ve run into for quite awhile now. He worked with me over the phone and at the dealership in a very professional manner. We shared a lot of our boot camp stories, although in different branches, it was a great conversation and very refreshing. Thank you so much for helping me get approved for the ride I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I’ve always had good service till this visit I sent my...

I’ve always had good service till this visit I sent my friend to get the oil changes and he was not pleased with them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your friend's experience. If you would like to share more details of their visit, please reach out to me at your earliest convenience. Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

It was a pleasant trip to the dealership. the Salesman...

It was a pleasant trip to the dealership. the Salesman Lonnie was nice and answered all of my questions. I was very please with my experiences dealing with this Fayetteville Chrysler Dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very nice and prompt service. I would recommend service...

Very nice and prompt service. I would recommend service department to my friends. I was told it would take a hour but didn’t take that long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service would be more than happy to have more...

Excellent service would be more than happy to have more work done from them and would suggest that to anyone who is interested in a new vehicle to stop by and see them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Parts not in stock. I’m a farmer and can’t go a week...

Parts not in stock. I’m a farmer and can’t go a week without the truck that I depend on daily. Farming requires very long days that revolve around the truck that I invested a lot of money in. To have it down for several days shuts my whole operation down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi John, Thank you for bringing this situation to my attention. I would like to learn more about your recent service experience to Fayetteville Chrysler Dodge Jeep Ram. Please feel free to contact me so I can address your review. I appreciate your time. Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com