Reviews
Worked with Sam, he sold me my MR2, fantastic person that
Worked with Sam, he sold me my MR2, fantastic person that was knowledgeable about the car and wasn’t a pushy salesman. Great communication and clearly a professional.
Worked with Sam, he sold me my MR2, fantastic person that
Worked with Sam, he sold me my MR2, fantastic person that was knowledgeable about the car and wasn’t a pushy salesman. Great communication and clearly a professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very courteous and knowledgeable Crystal @ service desk
Very courteous and knowledgeable Crystal @ service desk had me checked in and briefed me on my service package.
Very courteous and knowledgeable Crystal @ service desk
Very courteous and knowledgeable Crystal @ service desk had me checked in and briefed me on my service package.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alaint Oliva was the salesperson who assisted me in the
Alaint Oliva was the salesperson who assisted me in the purchase of a new vehicle. He is very knowledgeable and very attentive to his customers. I also like how this dealership has a very positive work environment in which the team members support one another to ensure that the customer's needs are met. While another dealership that I had spoken with for months could not locate a vehicle for purchase, Alaint went out of his way to obtain the desired vehicle from another dealership in Southern California. Many thanks to the entire team at Victory Toyota, San Bruno.
Alaint Oliva was the salesperson who assisted me in the
Alaint Oliva was the salesperson who assisted me in the purchase of a new vehicle. He is very knowledgeable and very attentive to his customers. I also like how this dealership has a very positive work environment in which the team members support one another to ensure that the customer's needs are met. While another dealership that I had spoken with for months could not locate a vehicle for purchase, Alaint went out of his way to obtain the desired vehicle from another dealership in Southern California. Many thanks to the entire team at Victory Toyota, San Bruno.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service as always.
Great service as always. I had appointment at 8:45. Wanted me to wait longer. But, I told Andrea I had another appointment. Due made it happen that I in or weird about 1 hour,
Great service as always.
Great service as always. I had appointment at 8:45. Wanted me to wait longer. But, I told Andrea I had another appointment. Due made it happen that I in or weird about 1 hour,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service center employees have very little respect for
Service center employees have very little respect for customer vehicles is low as I have caught them napping in customer vehicles during their breaks. Service center employees care very little about the concerns customers bring up about their vehicles as well. In my experience they have been incredibly dismissive and have even made fun of customers behind their backs in front of other customers. There is a maturity deficit here that needs to be adjusted.
Service center employees have very little respect for
Service center employees have very little respect for customer vehicles is low as I have caught them napping in customer vehicles during their breaks. Service center employees care very little about the concerns customers bring up about their vehicles as well. In my experience they have been incredibly dismissive and have even made fun of customers behind their backs in front of other customers. There is a maturity deficit here that needs to be adjusted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ssrvice was fast, less than an hour.
Ssrvice was fast, less than an hour. Staff was extremely nice and helpful! The waiting are was very comfortable.
Ssrvice was fast, less than an hour.
Ssrvice was fast, less than an hour. Staff was extremely nice and helpful! The waiting are was very comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My mother and I are pleased with the service that Victory
My mother and I are pleased with the service that Victory Toyota of San Bruno provides. The staff is courteous, friendly and knowledgeable in their product. We bought over a year ago our second RAV4 Toyota from Victory Toyota in San Bruno. We also bought from Victory Toyota our previous RAV2 which lasted us about 22 years, and had to replace it because someone rear ended me. Thus, the product that we bought at Victory Toyota is great value. We will continue taking our car for service at Victory Toyota, and if we need another vehicle, we will check Victory Toyota as our first choice. We thank everyone at Victory Toyota for their support, patience and understanding of our needs and concerns.
My mother and I are pleased with the service that Victory
My mother and I are pleased with the service that Victory Toyota of San Bruno provides. The staff is courteous, friendly and knowledgeable in their product. We bought over a year ago our second RAV4 Toyota from Victory Toyota in San Bruno. We also bought from Victory Toyota our previous RAV2 which lasted us about 22 years, and had to replace it because someone rear ended me. Thus, the product that we bought at Victory Toyota is great value. We will continue taking our car for service at Victory Toyota, and if we need another vehicle, we will check Victory Toyota as our first choice. We thank everyone at Victory Toyota for their support, patience and understanding of our needs and concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dong is very helpful and explains very clearly on the
Dong is very helpful and explains very clearly on the process and conditions of the car
Dong is very helpful and explains very clearly on the
Dong is very helpful and explains very clearly on the process and conditions of the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There was no notice of completion of the service and
There was no notice of completion of the service and tried calling/texturing many times and no reply at all. I waited over 10mins on calling and never got through. I just need to go there to find my car is ready or not.
There was no notice of completion of the service and
There was no notice of completion of the service and tried calling/texturing many times and no reply at all. I waited over 10mins on calling and never got through. I just need to go there to find my car is ready or not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
EXCELLENT!
EXCELLENT! Manager Cliff and all staff go beyond my expectations. I'm grateful for everything they do.!
EXCELLENT!
EXCELLENT! Manager Cliff and all staff go beyond my expectations. I'm grateful for everything they do.!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair