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Victory Toyota of San Bruno

(611 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday 9:30am–8:00pm 10:00am–4:00pm
New (866) 841-3433 (866) 841-3433
Used (866) 841-3448 (866) 841-3448
Service (855) 525-1533 (855) 525-1533

Reviews

(611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Toyota of San Bruno from DealerRater.

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I had an appointment to drop off my car at 7am.

I had an appointment to drop off my car at 7am. The whole day I didn’t receive a call with any updates. I called a couple of times, the first few times no response. After the second attempt I got a call back with no updates. I called again in the evening because I knew they were closing soon but when they transferred me no response. I called back and who ever answered didn’t give me a chance to explain no one was answering he just immediately transferred me. I was concerned because they never told me they planned on keeping my car. When I called the next morning there were also no updates. So we just decided to drive down there and that’s when they told me my car would be ready in an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The work is done neatly and the attitude towards

The work is done neatly and the attitude towards customers is very kind and nice. Good luck Chris.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They delivered the car to me at night and it was very

They delivered the car to me at night and it was very dirty. I took the car to be washed the next day and there were small stone cracks on the car's window. The officer told the manager Musa Tosun and they said they would fix the car but the crack got bigger and they sent me back without fixing my car. They victimized me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The entire team was very friendly and helpful.

The entire team was very friendly and helpful. Customer service was excellent Will definitely recommend to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff is friendly and the service was performed in a

The staff is friendly and the service was performed in a timely manner. It was an overall good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome Experience with Emilio Tuason at Victory Toyota

Awesome Experience with Emilio Tuason at Victory Toyota of San Bruno We had a great experience leasing our brand new Toyota Corolla Cross, and a big part of that was thanks to Emilio Tuason. From the start, he was super friendly, helpful, and really easy to talk to. He worked with us to get a great lease deal that fit our budget, and made the whole process feel smooth and stress-free. What really stood out was how thorough he was—before we drove off, Emilio walked us through all the features of the car and made sure we knew how everything worked. You can tell he genuinely cares about his customers and wants them to leave happy and confident in their new car. If you’re thinking about getting a Toyota, definitely ask for Emilio at Victory Toyota of San Bruno. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My visit went amazing.

My visit went amazing. I had a last minute drop in. I had no clue there was a nail in my tire. Good thing someone pointed it out. I had no idea, but they were able to help me right away. they patched up my tire till replacement tire came in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Andrea was efficient, understanding and very

Andrea was efficient, understanding and very knowledgeable. Great rapport! I look forward to working with her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dong took care of me and provided excellent and timely

Dong took care of me and provided excellent and timely service. Promised me 3 hours and succeeded in his endeavor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve been coming here for years and don’t trust any other

I’ve been coming here for years and don’t trust any other dealer to service my car they are 5 stars to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.