Reviews
Write a reviewGreat service when they can get me in and out before
Great service when they can get me in and out before lunch . Takes a bit longer if in the afternoon.
Great service when they can get me in and out before
Great service when they can get me in and out before lunch . Takes a bit longer if in the afternoon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Asked about a cars availability and never received a
Asked about a cars availability and never received a response. All I needed was a yes or no.
Asked about a cars availability and never received a
Asked about a cars availability and never received a response. All I needed was a yes or no.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I took a 2020 Chevrolet Colorado in because the lifters
I took a 2020 Chevrolet Colorado in because the lifters were knocking and had an appointment for 8 am Thursday morning but sent it in towed on Wednesday because it was making a racket. They didn't even bother to look at it for a week and ordered parts but not all the parts and that took a week and a half. While it was sitting there they didn't even bother to tear down the motor for when the parts came in so almost a month went by before the truck was returned and get home and later that evening I find a big oil puddle under the truck and no dipstick in the motor and two 10 Mm bolts that had not been tightened and they blew out the seal for the timing cover. I get there to have it fix and get told to go somewhere else because they got their feelings hurt about a bad review of their services. I found myself being attacked for pointing out the problem. I tried taking it to Joe Cooper Chevy but because it was a workmanship problem they couldn't do anything so I was forced to take it back to this Dealership and told the dealership's GM that they were responsible for the repair and that the other dealership wouldn't touch it I was told it was only because the other dealership didn't want to deal with me! If you complain about anything they get all butt hurt and start crying what a mean person you are to them!
I took a 2020 Chevrolet Colorado in because the lifters
I took a 2020 Chevrolet Colorado in because the lifters were knocking and had an appointment for 8 am Thursday morning but sent it in towed on Wednesday because it was making a racket. They didn't even bother to look at it for a week and ordered parts but not all the parts and that took a week and a half. While it was sitting there they didn't even bother to tear down the motor for when the parts came in so almost a month went by before the truck was returned and get home and later that evening I find a big oil puddle under the truck and no dipstick in the motor and two 10 Mm bolts that had not been tightened and they blew out the seal for the timing cover. I get there to have it fix and get told to go somewhere else because they got their feelings hurt about a bad review of their services. I found myself being attacked for pointing out the problem. I tried taking it to Joe Cooper Chevy but because it was a workmanship problem they couldn't do anything so I was forced to take it back to this Dealership and told the dealership's GM that they were responsible for the repair and that the other dealership wouldn't touch it I was told it was only because the other dealership didn't want to deal with me! If you complain about anything they get all butt hurt and start crying what a mean person you are to them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tried to buy a 2015 Audi A8L from Seminole GMC.
Tried to buy a 2015 Audi A8L from Seminole GMC. Agreed to the advertised price and was told there was nothing wrong with the car. Now, I live in central Wyoming, and the dealership is in Oklahoma, so after talking over the phone with them and agreeing to the sale price, I went ahead and booked two flights for my wife and I to get from Denver to OKC to buy the car to the tune of $508. 10min after booking my flights, Tony texts me a pic that the Adaptive Cruise Control, and Braking Assist/emergency braking system isn't working. He then calls me and states that the dealership's owner has been driving the car for the last 4000mi and didn't inform him there was an issue with it. Although he did inform a tech there about it. Well, it was never disclosed to me until I had already booked my flights. After getting this info, I did some research, and it could be any number of issues and needs to go to an Audi dealership to be scanned with their VCDS scanner. Tony did not want to do this because of the cost. And, when I tried to negotiate the cost of the car down to cover the fix, he refused to move on the price. Now, I don't know about you, but when buying a luxury automobile, something like non-operational adaptive cruise control is kind of a big deal. To boot, this system also operates the emergency braking system as well which is kind of a major safety issue. The owner of this dealership knew about the issue. A tech in the garage knew about the issue. Yet, nobody is at fault here, and now I am out $508 in non-refundable airline tickets. Buyer beware. Buy a car somewhere else because the GM and the owner of this dealership have absolutely no business ethics.
Tried to buy a 2015 Audi A8L from Seminole GMC.
Tried to buy a 2015 Audi A8L from Seminole GMC. Agreed to the advertised price and was told there was nothing wrong with the car. Now, I live in central Wyoming, and the dealership is in Oklahoma, so after talking over the phone with them and agreeing to the sale price, I went ahead and booked two flights for my wife and I to get from Denver to OKC to buy the car to the tune of $508. 10min after booking my flights, Tony texts me a pic that the Adaptive Cruise Control, and Braking Assist/emergency braking system isn't working. He then calls me and states that the dealership's owner has been driving the car for the last 4000mi and didn't inform him there was an issue with it. Although he did inform a tech there about it. Well, it was never disclosed to me until I had already booked my flights. After getting this info, I did some research, and it could be any number of issues and needs to go to an Audi dealership to be scanned with their VCDS scanner. Tony did not want to do this because of the cost. And, when I tried to negotiate the cost of the car down to cover the fix, he refused to move on the price. Now, I don't know about you, but when buying a luxury automobile, something like non-operational adaptive cruise control is kind of a big deal. To boot, this system also operates the emergency braking system as well which is kind of a major safety issue. The owner of this dealership knew about the issue. A tech in the garage knew about the issue. Yet, nobody is at fault here, and now I am out $508 in non-refundable airline tickets. Buyer beware. Buy a car somewhere else because the GM and the owner of this dealership have absolutely no business ethics.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase