Reviews
Your service depart has proven to be exceptional,
Your service depart has proven to be exceptional, particularly Mr. Jayden Warren this young man will go places if his awesome attitude continues to be professional, this will definitely bring more customer into your dealer with the potential not only to service the vehicles, but to purchase one. Great customer service needs to continue, specially if I'm going to send my sailors. Thank you is about time I can feel confident that my vehicles are serviced with the outmost care.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Robert! I appreciate your kind words about our service department and Jayden's exceptional attitude. At Checkered Flag Hyundai World, we strive to provide great customer service and ensure that every vehicle is serviced with the utmost care. We look forward to welcoming you and your sailors back in the future! Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
I recommend getting a trade in quote somewhere else.
I recommend getting a trade in quote somewhere else. Quote page did not have a ny of my features checked. They go buy blue book value, as was told to my wife.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Johnnie, thank you for sharing your experience, and I appreciate your feedback. At Checkered Flag Hyundai World, we strive to provide accurate and fair trade-in quotes based on the specific features of each vehicle. I encourage you to reach out to me directly, as I would be happy to discuss your trade-in situation further and address any concerns you may have. Your input is valuable to me, and we aim to improve our services. Thank you again for your review. Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
My service advisor was very helpful and efficient.
My service advisor was very helpful and efficient. I had a warranty repair done, and she handled everything very smoothly, from checkin to returning a freshly washed car to me. The wash is a nice touch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! I'm pleased to hear that your service advisor provided you with helpful and efficient assistance during your warranty repair at Checkered Flag Hyundai World. We take pride in ensuring a smooth experience for our customers, and it’s great to know you appreciated the freshly washed car as well. We look forward to seeing you again for any future needs! Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
Sent questions .
Sent questions . Kept getting std responses …. Maybe from a bot . Anyway , gave up on contacting them .
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. I understand your frustration with the standard responses you've received. At Checkered Flag Hyundai World, we strive for clear communication and personalized support. I encourage you to reach out to me directly so I can address your concerns more effectively. Your experience is important to us, and I appreciate your input. Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
The salesperson Becca listened rather than tried to
The salesperson Becca listened rather than tried to 'sell' me a car; very wise, especially for someone so young. It simply was a pleasant experience, not something usually associated w/ a car transaction!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! I am happy to hear that Becca provided you with such a positive experience at Checkered Flag Hyundai World. We believe that listening to our customers is key, and it's great to know that it made a difference for you. We appreciate your feedback and hope to see you again for your next car purchase. Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
Geoff was awesome.
Geoff was awesome. He was very knowledgeable about the all the Hyundai cars. Go see him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Deb! I’m thrilled to hear that Geoff provided you with excellent service and was able to share his knowledge about our Hyundai vehicles. Your recommendation truly means a lot to all of us here at Checkered Flag Hyundai World. We look forward to welcoming you back and assisting you again in the future! Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
My husband & I were very pleased with Patrick.
My husband & I were very pleased with Patrick. He was very friendly, patient and answered all our questions. Checkered Flag is very blessed to have him as their salesman. We are so happy with our Santa Fe. Also Robert was so nice too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! I'm thrilled to hear that you and your husband had a great experience with Patrick and Robert at Checkered Flag Hyundai World. It’s wonderful to know you’re happy with your Hyundai Santa Fe. We truly appreciate your feedback and hope to see you again soon. Enjoy your new vehicle! Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
1. The variety of Hyundais on the lot. 2. Friendly
1. The variety of Hyundais on the lot. 2. Friendly product specialist Rebecca Woods. She is very professional. 3. My experience was not frustrating. I felt like I appreciated. Car buying experience was a good one. 4. I was with 1 representative throughout the process...not 2 or 3 other departments. 5. Follow up communication from Rebecca Woods(Product Specialist)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! I am thrilled to hear that you appreciated the variety of Hyundais available at Checkered Flag Hyundai World and had such a positive experience with our product specialist, Rebecca. It's great to know that the communication and consistency throughout your car buying process contributed to a stress-free experience. We look forward to serving you again in the future! Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
Please be careful to understand and get in writing all
Please be careful to understand and get in writing all undertakings and price quotes from the dealership. I was given a definite settlement price and told by the salesperson that as long as I paid that amount by the time my first payment was due, that would be the full amount due. It turns out that interest was accruing on a daily basis and that the pay-off amount was $340.00 higher than I was told. I expected the dealership to stick to the price quoted in writing, but they would not. After a really good sales experience, this was very disappointing and took the gloss off the experience. Having one of their managers hang up the phone on me during a call to discuss this made it even worse. I have been waiting for a return call for over a week. After follow up from the General Manager, I have changed my review to five stars. Mistakes can be made, but it is often how they are handled and corrected that really makes a difference. Mr. Garner was very polite and helpful and I am now completely satisfied with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Fred. I understand your concerns regarding the settlement price and the communication breakdown, and I appreciate your feedback. At Checkered Flag Hyundai World, we strive to provide clear and accurate information to our customers. I encourage you to reach out to me directly so we can discuss your concerns further. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700
Geoff did a great job helping me decide on the right car.
Geoff did a great job helping me decide on the right car. Even though I purchased the car I divided on elsewhere, he was instrumental in me deciding on the make and model I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review, Bill! I'm thrilled to hear that Geoff was able to assist you in deciding on the right make and model for your new car. Even though you purchased elsewhere, I truly appreciate your recognition of our team's support at Checkered Flag Hyundai World. We hope to have the opportunity to assist you again in the future! Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700