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Zeigler Ford of North Riverside

(801 reviews)
Visit Zeigler Ford of North Riverside
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 8:00am–3:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(801 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Ford of North Riverside from DealerRater.

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Zeigler had very fast service, and Todd did a great job

Zeigler had very fast service, and Todd did a great job explaining what my vehicle's concern was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you enjoyed the service at Zeigler Ford of North Riverside and found our team helpful. Take care.

They are always super nice and professional.

They are always super nice and professional. They check you in quick and always answer all your questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Todd was very nice and knowledgeable.

Todd was very nice and knowledgeable. I was well informed about my truck, and received a call everyday with updates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. We're glad you felt informed during your truck service at Zeigler Ford of North Riverside.

Ziegler ford is Truthful reliable & dependable—— We

Ziegler ford is Truthful reliable & dependable—— We first took it to the Napleton ford in oak lawn location, they lied said rodents were eating the wiring. Took us for a couple hundred bucks and asked for another $1,200 to continue the split working. That was a flat out lie, when we took it to Ziegler they saw no evidence of that. Fixed my hatch and alternator within a week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It has largely served its purposes.

It has largely served its purposes. It is hindered, it seems, by Ford’s policies. But I have mostly appreciated the individual employees I have interacted with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Customer satisfaction is our top priority. We would like the chance to speak with you and learn more about your recent experience. Whenever you can, please reach out to us so we may discuss this in greater detail. Thank you.

Service dept is friendly, reliable and trustworthy .

Service dept is friendly, reliable and trustworthy . I will definitely come. back thanks you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We're glad to hear that our service team met your expectations at Zeigler Ford of North Riverside.

The service department was most helpful with

The service department was most helpful with communication and speeding up to accommodate my schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our service department was able to meet your needs. Thank you for choosing Zeigler Ford of North Riverside.

Tod in service really helped me with my vehicle

Tod in service really helped me with my vehicle situation. He is a class act and eill keep me coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re pleased our team could assist with your vehicle needs. We look forward to serving you again at Zeigler Ford of North Riverside.

This dealerships, the ones who gives service from picking

This dealerships, the ones who gives service from picking up our company car at habilitative systems incorporated to delivering it back to us says more than enough, the ones who gave me service at the desk and called to check up on us, though I like to thank Ziegler personally, one day even before these moments, I am confident and plan to buying a ford new or used, thanks, Michael from habilitative systems incorporated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to know our service met your expectations. Thank you for considering Zeigler Ford of North Riverside. We look forward to seeing you again when you're ready for your next Ford vehicle.

Excellent costumer service.

Excellent costumer service. Lleve mi auto por un recall. Y lo tuvieron listo en menos tiempo de lo previsto. La persona que me atendió fue muy amable y profesional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nos complace saber que nuestro equipo en Zeigler Ford of North Riverside le brindó un excelente servicio. Fue un placer atenderle y asegurarnos de que su auto por recall estuviera listo rápidamente.