Reviews
Great experience, very professional.
Great experience, very professional. Will definitely be back again in the future to buy again.
Great experience, very professional.
Great experience, very professional. Will definitely be back again in the future to buy again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We’re glad your experience was professional and enjoyable, and we look forward to welcoming you back for your next purchase.
Bought a F-250 from this dealership and was treated as if
Bought a F-250 from this dealership and was treated as if i were buying a Porsche. Oscar was fantastic and worked with us very well. I would recommend them to any of my family/friends.
Bought a F-250 from this dealership and was treated as if
Bought a F-250 from this dealership and was treated as if i were buying a Porsche. Oscar was fantastic and worked with us very well. I would recommend them to any of my family/friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re thrilled to hear you were treated with the same elevated care we strive to provide every guest, no matter the vehicle. Oscar will be grateful for your kind words, and we truly appreciate your recommendation to family and friends!
This dealership is consistently professional, impeccably
This dealership is consistently professional, impeccably clean, and genuinely focused on delivering exceptional customer service.
This dealership is consistently professional, impeccably
This dealership is consistently professional, impeccably clean, and genuinely focused on delivering exceptional customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We’re glad to hear our dealership’s professionalism, cleanliness, and commitment to exceptional service continue to stand out. We truly appreciate your support!
The dealership is a very clean, nice, comfortable
The dealership is a very clean, nice, comfortable environment. Oscar was very knowledgeable and helpful throughout the entire process.
The dealership is a very clean, nice, comfortable
The dealership is a very clean, nice, comfortable environment. Oscar was very knowledgeable and helpful throughout the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We’re glad you enjoyed our clean, comfortable environment and that Oscar provided knowledgeable, helpful support throughout your visit. We appreciate your trust!
Highly professional and responsive sales process.
Highly professional and responsive sales process. Great experience with Aaron and Michael. Would recommend both highly.
Highly professional and responsive sales process.
Highly professional and responsive sales process. Great experience with Aaron and Michael. Would recommend both highly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Your recommendation means a lot to us!
Andrew was Excellent and my experience with Porsche
Andrew was Excellent and my experience with Porsche Grapevine was second to none. I would highly recommend them.
Andrew was Excellent and my experience with Porsche
Andrew was Excellent and my experience with Porsche Grapevine was second to none. I would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're thrilled Andrew and Porsche Grapevine provided an excellent experience. We appreciate your recommendation!
Marchelle, at Porsche Grapevine has been just a delight
Marchelle, at Porsche Grapevine has been just a delight to have worked with. Love her
Marchelle, at Porsche Grapevine has been just a delight
Marchelle, at Porsche Grapevine has been just a delight to have worked with. Love her
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Leslie - Thank you for sharing your experience! We’re thrilled to hear Marchelle made your time with us delightful. We love her too!
A $70,000 Haircut I did not deserve.
A $70,000 Haircut I did not deserve. I paid $150k for a lemon MB, that had dealer admitted charging and other defects and got a used Porsche base model Taycan (20 months of xxxx later) valued at $80k. The Porsche used car manager had bought my car from another dealer and it was not a one owner car. It was a loaner and treated like a loaner and beat up (discovered too late after close inspections by 2 mechanics). This was this dealer’s idea of a fair exchange. AVONDALE d/b/a Grapevine MB & Porsche are less than honest folks, and are led by Hesham Elgaghil, who did not reply to my email. The Assistant GM of Grapevine MB is Matt McPherson who has virtually no power to right wrongs; although a Navy vet, the owner gives him less authority than he had as a recruit. He tried, and even admitted the charging and other defects. It's a long story and I want to share it all. The Used Car Mgr. of Grapevine Porsche is Steven Levi who cannot keep his story straight. My used Taycan (former loaner) had been driven and cared for poorly. This was after the Porsche’s new car manager described about how all in his used fleet were from one owner Porsche enthusiasts. That was untrue. Several defects, damaged wheels, about what you would expect from a rental car. I got the run around from Levi coupled with insulting and demeaning emails. I have a large law practice in Hurst. If you are tempted to go to either MB or Porsche GRAPEVINE/AVONDALE dealership, DO NOT make the mistake I made and get no service after sale and 0 transparency. Chuck Noteboom, Lawyer
A $70,000 Haircut I did not deserve.
A $70,000 Haircut I did not deserve. I paid $150k for a lemon MB, that had dealer admitted charging and other defects and got a used Porsche base model Taycan (20 months of xxxx later) valued at $80k. The Porsche used car manager had bought my car from another dealer and it was not a one owner car. It was a loaner and treated like a loaner and beat up (discovered too late after close inspections by 2 mechanics). This was this dealer’s idea of a fair exchange. AVONDALE d/b/a Grapevine MB & Porsche are less than honest folks, and are led by Hesham Elgaghil, who did not reply to my email. The Assistant GM of Grapevine MB is Matt McPherson who has virtually no power to right wrongs; although a Navy vet, the owner gives him less authority than he had as a recruit. He tried, and even admitted the charging and other defects. It's a long story and I want to share it all. The Used Car Mgr. of Grapevine Porsche is Steven Levi who cannot keep his story straight. My used Taycan (former loaner) had been driven and cared for poorly. This was after the Porsche’s new car manager described about how all in his used fleet were from one owner Porsche enthusiasts. That was untrue. Several defects, damaged wheels, about what you would expect from a rental car. I got the run around from Levi coupled with insulting and demeaning emails. I have a large law practice in Hurst. If you are tempted to go to either MB or Porsche GRAPEVINE/AVONDALE dealership, DO NOT make the mistake I made and get no service after sale and 0 transparency. Chuck Noteboom, Lawyer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Chuck. We're sorry to hear about your frustration and disappointment. Customer satisfaction is a priority for us, and we take your concerns seriously. We'll review this matter internally.
Andrew and Mirza were exceptional to work with.
Andrew and Mirza were exceptional to work with. They made the whole process simple and even delivered my car to me. I tend to keep cars forever because I dread the car buying process I have experienced with other dealers. Not the case here! Couldn’t have been easier. I’ll be back!
Andrew and Mirza were exceptional to work with.
Andrew and Mirza were exceptional to work with. They made the whole process simple and even delivered my car to me. I tend to keep cars forever because I dread the car buying process I have experienced with other dealers. Not the case here! Couldn’t have been easier. I’ll be back!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Syed was awesome!
Syed was awesome! I’m not sure what happened with my original sales person but Syed stepped in and never missed a beat. I would have given Syed five stars but I have yet to receive my 220 V cord or credit for that. Nevertheless, that wasn’t a dealbreaker and everything that led up to that was above board. Porsche Grapevine is an excellent establishment. I really did enjoy the customer oriented environment, especially the lounging areas. Thanks to all involved. You guys were awesome!
Syed was awesome!
Syed was awesome! I’m not sure what happened with my original sales person but Syed stepped in and never missed a beat. I would have given Syed five stars but I have yet to receive my 220 V cord or credit for that. Nevertheless, that wasn’t a dealbreaker and everything that led up to that was above board. Porsche Grapevine is an excellent establishment. I really did enjoy the customer oriented environment, especially the lounging areas. Thanks to all involved. You guys were awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
