Reviews
I had a wonderful experience at Yalcars.
I had a wonderful experience at Yalcars. They were kind and considerate people. It was easy to shop there and I am very pleased with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear hondabones, Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with us. Our team takes great pride in being kind, considerate, and ensuring an easy and enjoyable shopping process. Knowing that you’re pleased with your car truly makes our day! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Happy driving!" 🚗✨ The YALCARS Team
Very friendly and helpful staff.
Very friendly and helpful staff. Willing to work with their buyers to meet their needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Dear Bennetae, Thank you so much, Anthony! We're delighted to hear that you had a pleasant experience and that our staff was able to assist you with your new daily vehicle. Your satisfaction is our top priority, and we truly appreciate your kind words. The YALCARS Team
Made an appointment, drove 1 hr 15kin, phoned to find
Made an appointment, drove 1 hr 15kin, phoned to find locked doors, left a message, waited 25 minutes for no one to show up or contact us. Very poor business. Would like to award less than 1 star. I lost 3 hrs of work and wasted gas money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is the worst car dealership I have ever experienced.
This is the worst car dealership I have ever experienced. First, they did the ole bait and switch with a car they had listed as available but when I showed up, it was in the shop. Second, Carol the "exceptional" saleswoman was condescending and completely unhelpful after the vehicle I purchased broke down less than 24 hours. Lastly, PLEASE HEED MY WARNING - DO NOT PURCHASE A VEHICLE FROM "YALL CARS".
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They never called/text back when I gave information about
They never called/text back when I gave information about interest in truck. Very bad customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Andrew, We sincerely apologize for the inconvenience you experienced and for any frustration caused by our lack of follow-up on your truck inquiry. Providing excellent customer service is our top priority, and we are disappointed to hear that we fell short in this instance. Please know that we are taking your feedback seriously and will be reviewing our processes to ensure this does not happen again. If you are still interested, we would be more than happy to assist you with your truck inquiry and address any concerns you may have. You can also contact our General Manager, Russ Hardenburgh, directly at 330-330-8141 ext 1947, and we will ensure a smooth and prompt resolution for you. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. The YALCARS Team
Easy process both Jacob and Firaz helped me.
Easy process both Jacob and Firaz helped me. Enjoyable process. Thanks Yalcars!!! Got a nice car at a very good price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Kat, Thank you for your kind words! We're delighted to hear that Jacob and Firas made the process easy and enjoyable for you. At YALCARS, we're committed to providing a seamless and pleasant experience for our customers. We're thrilled that you found a great car at an excellent price. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car! The YALCARS Team
Everybody was so nice and I loved my experience, will
Everybody was so nice and I loved my experience, will definitely be back for another vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Hood, Thank you for your kind words and positive feedback! We are delighted to hear that you enjoyed your experience with us and found our team to be so nice. We look forward to welcoming you back when you're ready for your next vehicle. The YALCARS Team
Great service and friendly staff 👏 they make sure that
Great service and friendly staff 👏 they make sure that you get the right deal 👍 for your bucks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Robertmauricejones1, Thank you for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service and staff. It's our top priority to ensure that our customers get the best deal and enjoy a friendly, professional environment. We appreciate your business and look forward to serving you again in the future. Should you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new Alfa Romeo! The YALCARS Team
I'm going to leave a positive review but tell the truth.
I'm going to leave a positive review but tell the truth. The truth is I could have gone anywhere to buy a car. My credit is excellent and income is not an issue. I came hear because they had what I was looking for. An older C300 4matic that would be both a project car (I get board and like working on things) and a work car. I was tired of putting so many miles on my $70k+ Ram Rebel so I decided to buy a nicer older C300 4matic that needed some TLC (AKA money thrown at it). This 2010 C class fit the bill. It had 136,000 miles on it, peeling clearcoat (this year and color were known for it. Mercedes even had a class action lawsuit against them over this), interior could almost be mistaken for new and a out of balance rear tire but most service records available. Just what I was looking for! I love the car. So far I've put just north of a thousand dollars into it (New back tires, new front axles, oil change, front and rear diff oil change, drivers side door lock actuator, new spark plugs, new air intake hoses, new hood release cable) and it is really an outstanding car now. I still have a few things I want to do but do not regret my purchase, I knew exactly what I was buying and how to fix it. Jacob was nice and things went well although I ended up paying what I felt was on the high end of the spectrum of what the car was worth and when I got home and really looked things over I noticed all the fees. $387.00 Document Fee? Filing fee $150.00 ? I get Tax, Title and Registration fee's but what about the others? All in all, a positive experience and the car now starts, runs and drives like new.....oh and smells new too since fixing the front axles and replacing the cabin air filter, before it smelled like burnt axle grease inside. -
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your detailed and thoughtful review! We appreciate your feedback and are glad to hear that you found the 2010 Mercedes-Benz C300 4MATIC that fit your needs. We understand the importance of transparency, and we're happy to know that you love the car and have enjoyed bringing it back to its best condition. We're pleased to hear that Jacob provided you with a positive experience, and we appreciate your understanding regarding the fees associated with your purchase. We strive to ensure our customers are fully informed about all costs involved. Your satisfaction is our priority, and we value your business. Please don't hesitate to reach out if you have any further questions or need assistance in the future. Thank you for choosing us, and we look forward to serving you again. The YALCARS Team
These guys treated me like family as soon as I walked in
These guys treated me like family as soon as I walked in the place amd their inventory was exclusive. Yigit went above and beyond to get me on the road, he made it happen. I wish I needed another car so I could deal with him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Noble, Thank you for your heartfelt review! We're delighted to hear that you felt like family and enjoyed our exclusive inventory. Yigit is indeed a valuable team member, and we're thrilled he could assist you in getting on the road. Your kind words inspire us to continue delivering exceptional service. We look forward to the opportunity to serve you again in the future, whenever the need arises. Sincerely, The YALCARS Team 🚗✨
Even if I'm not in need of another car, I'm going to swing thru and check on you.