Reviews
I requested vehicle history information and underside
I requested vehicle history information and underside images. I was immediately inundated with emails wanting my phone number so they could answer my questions and close the deal without addressing my request. I refused to provide my phone number as I knew the calls would be endless. After a week without ever receiving any information, I gave up communicating with the dealership. They were not interested in my becoming informed about the MBG to purchase it, but, rather they just wanted to get rid of a car. All the signs of a high pressure 'iron' dealer focused on their bottom line not the prospective customer's experience. I would never buy from or recommend this dealership! I have since bought an MGB sight unseen from a dealer outside of Chicago based upon info, images, and support provided to me.
I requested vehicle history information and underside
I requested vehicle history information and underside images. I was immediately inundated with emails wanting my phone number so they could answer my questions and close the deal without addressing my request. I refused to provide my phone number as I knew the calls would be endless. After a week without ever receiving any information, I gave up communicating with the dealership. They were not interested in my becoming informed about the MBG to purchase it, but, rather they just wanted to get rid of a car. All the signs of a high pressure 'iron' dealer focused on their bottom line not the prospective customer's experience. I would never buy from or recommend this dealership! I have since bought an MGB sight unseen from a dealer outside of Chicago based upon info, images, and support provided to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
"Buyer Beware!
"Buyer Beware! This dealership engages in shady practices. They lured me in with a pre-approved loan from Huntington Bank, then switched it to Wells Fargo at the last minute. They also tried to sneak in a $10,000 prepaidinterest fee. Meaning basically if I paid the loan off early, I’d be paying back not 33 but 44,000 and I told B-Rad that I was going to refinance it to an Rv Loan in three months never told me anything tried to sneak this scam deal through.and refused to return my deposit. Brad was rude and unhelpful, and the whole experience felt like a scam. Do not trust this dealership!"
"Buyer Beware!
"Buyer Beware! This dealership engages in shady practices. They lured me in with a pre-approved loan from Huntington Bank, then switched it to Wells Fargo at the last minute. They also tried to sneak in a $10,000 prepaidinterest fee. Meaning basically if I paid the loan off early, I’d be paying back not 33 but 44,000 and I told B-Rad that I was going to refinance it to an Rv Loan in three months never told me anything tried to sneak this scam deal through.and refused to return my deposit. Brad was rude and unhelpful, and the whole experience felt like a scam. Do not trust this dealership!"
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Big thank you to the service department at Mark Wahlberg
Big thank you to the service department at Mark Wahlberg Chevrolet! I was in Columbus traveling 500 miles from home when the tire pressure light on my 2018 Silverado came on with a zero pressure indicator. The guys in service were empathetic to my situation and immediately started inspecting the tires and checking the sensors. Turns out the tires were fine. One of the sensors had gone bad. I had peace of mind to drive home eastern PA. I asked what I owed and was told no charge, glad they could help. Thanks again.
Big thank you to the service department at Mark Wahlberg
Big thank you to the service department at Mark Wahlberg Chevrolet! I was in Columbus traveling 500 miles from home when the tire pressure light on my 2018 Silverado came on with a zero pressure indicator. The guys in service were empathetic to my situation and immediately started inspecting the tires and checking the sensors. Turns out the tires were fine. One of the sensors had gone bad. I had peace of mind to drive home eastern PA. I asked what I owed and was told no charge, glad they could help. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you have any further questions, please give us a call. We're always happy to help!
Worked with Michael Greene, ended up reaching a fair
Worked with Michael Greene, ended up reaching a fair price for a Used 2022 Toyota Tacoma, and a New 2025 Chevy Equinox. No complaints. Had a great time, and the team even stayed late to accommodate our later arrival time.
Worked with Michael Greene, ended up reaching a fair
Worked with Michael Greene, ended up reaching a fair price for a Used 2022 Toyota Tacoma, and a New 2025 Chevy Equinox. No complaints. Had a great time, and the team even stayed late to accommodate our later arrival time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible customer service in the service department, I
Horrible customer service in the service department, I was told to go to an auto part store to have my car hooked up to see why my engine light came on 2024 Chevy tractor that supposed to to have bumper to bumper warranty. I bought the vehicle from-them 1 year ago and having a lot of issues
Horrible customer service in the service department, I
Horrible customer service in the service department, I was told to go to an auto part store to have my car hooked up to see why my engine light came on 2024 Chevy tractor that supposed to to have bumper to bumper warranty. I bought the vehicle from-them 1 year ago and having a lot of issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great knowledgeable technicians, customer service,
Great knowledgeable technicians, customer service, efficient and customer oriented. Ted is the best. He always remembers me and my car. Ted is very knowledgeable and willing to help.
Great knowledgeable technicians, customer service,
Great knowledgeable technicians, customer service, efficient and customer oriented. Ted is the best. He always remembers me and my car. Ted is very knowledgeable and willing to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I went to Chevy wahlberg and the representative Chad was
I went to Chevy wahlberg and the representative Chad was excellent!!!! I came in and told him exactly what was going on with me and the idea car that I wanted and he delivered ! He was very patient , kind and friendly and made me feel very comfortable to speak with him ! I appreciate him and the Chevy working with me and getting me into a 2025 Chevy Malibu ! My dream car ! Chad I thank you again from the bottom of my heart ! Your are the greatest salesmen and forever will grateful ??
I went to Chevy wahlberg and the representative Chad was
I went to Chevy wahlberg and the representative Chad was excellent!!!! I came in and told him exactly what was going on with me and the idea car that I wanted and he delivered ! He was very patient , kind and friendly and made me feel very comfortable to speak with him ! I appreciate him and the Chevy working with me and getting me into a 2025 Chevy Malibu ! My dream car ! Chad I thank you again from the bottom of my heart ! Your are the greatest salesmen and forever will grateful ??
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I recently bought a 2025 GM Trax from the Mark Walburg
I recently bought a 2025 GM Trax from the Mark Walburg Chevrolet dealership on West Broad Street in Columbus, Ohio. About a month in, I had a little concern and needed to set up a service appointment. Let me tell you, dealing with service departments can be a bit daunting, but my experience was different! I was warmly welcomed by Ted Ambrose, a service advisor, who really took the time to listen to my concerns. He made sure to expedite the service for me, which I truly appreciated. My car was diagnosed quickly, and I left feeling really happy with the top-notch service I received. A huge thank you to Ted Ambrose for going above and beyond! I’d give this experience an A+ and five stars. Linda Lininger
I recently bought a 2025 GM Trax from the Mark Walburg
I recently bought a 2025 GM Trax from the Mark Walburg Chevrolet dealership on West Broad Street in Columbus, Ohio. About a month in, I had a little concern and needed to set up a service appointment. Let me tell you, dealing with service departments can be a bit daunting, but my experience was different! I was warmly welcomed by Ted Ambrose, a service advisor, who really took the time to listen to my concerns. He made sure to expedite the service for me, which I truly appreciated. My car was diagnosed quickly, and I left feeling really happy with the top-notch service I received. A huge thank you to Ted Ambrose for going above and beyond! I’d give this experience an A+ and five stars. Linda Lininger
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was referred to Mark Wahlberg Chevrolet on West Broad
I was referred to Mark Wahlberg Chevrolet on West Broad Street in Columbus, Ohio, by a family member who had a fantastic experience there and couldn’t recommend it enough! I had the pleasure of working with MichaelTaylor, who was amazing. I shared with him what I was looking for in terms of specs, gas mileage, and dependability, and he truly listened. Michael went the extra mile to help me find the perfect vehicle. I’m thrilled to say that I ended up purchasing a 2025 GM Trax! His customer service was exceptional, and he really made the whole process enjoyable. I can’t thank him enough for his help! I’ll definitely be recommending Mark Wahlberg Chevrolet to all my friends and family, and I wholeheartedly suggest reaching out to Michael Taylor if you’re in the market for a vehicle. He’s definitely a 5-star, top-notch representative! Thanks again, Mike! Linda Lininger
I was referred to Mark Wahlberg Chevrolet on West Broad
I was referred to Mark Wahlberg Chevrolet on West Broad Street in Columbus, Ohio, by a family member who had a fantastic experience there and couldn’t recommend it enough! I had the pleasure of working with MichaelTaylor, who was amazing. I shared with him what I was looking for in terms of specs, gas mileage, and dependability, and he truly listened. Michael went the extra mile to help me find the perfect vehicle. I’m thrilled to say that I ended up purchasing a 2025 GM Trax! His customer service was exceptional, and he really made the whole process enjoyable. I can’t thank him enough for his help! I’ll definitely be recommending Mark Wahlberg Chevrolet to all my friends and family, and I wholeheartedly suggest reaching out to Michael Taylor if you’re in the market for a vehicle. He’s definitely a 5-star, top-notch representative! Thanks again, Mike! Linda Lininger
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m choosing 1 star because I can’t leave a 0.
I’m choosing 1 star because I can’t leave a 0. Service department manager is very rude and unprofessional. Do not buy from here I got a hybrid car 6 months ago which we was told this was the car they could get us in even though it was more money then the car we went there to look at. Already had my screen replaced using third party warranty to get it fixed. Now my ev mode doesn’t work and I’m being told since I have had my car 6 months that I crushed a heater water coolant pipe that’s why my ev mode doesn’t work and that my third party warranty won’t cover it due to it being done by outside source. Management was rude to us and said it was not their problem since I’ve had the car a year which we told him no we have only had it 6 months but Manager said that’s a year. We have had an oil change done and that would not have anything to do with pipe. So now I have a hybrid car that they sold me with this problem and the electric part of it doesn’t work and nobody wants to fix it so what good is it to have a hybrid car when it is not working in electric mode. Don’t buy from here very rude and didn’t do their inspection right before selling it to us. If they did the inspection right they would have known about the screen being out and a crushed pipe but they missed those issues and now it’s my problem cause they don’t do anything wrong that’s what the manager said they did their job right. I’m also being told that if I pay 1500 out of pocket it may not fix my ev mode so this is just a guess from their tech line. DO NOT BUY FROM HERE
I’m choosing 1 star because I can’t leave a 0.
I’m choosing 1 star because I can’t leave a 0. Service department manager is very rude and unprofessional. Do not buy from here I got a hybrid car 6 months ago which we was told this was the car they could get us in even though it was more money then the car we went there to look at. Already had my screen replaced using third party warranty to get it fixed. Now my ev mode doesn’t work and I’m being told since I have had my car 6 months that I crushed a heater water coolant pipe that’s why my ev mode doesn’t work and that my third party warranty won’t cover it due to it being done by outside source. Management was rude to us and said it was not their problem since I’ve had the car a year which we told him no we have only had it 6 months but Manager said that’s a year. We have had an oil change done and that would not have anything to do with pipe. So now I have a hybrid car that they sold me with this problem and the electric part of it doesn’t work and nobody wants to fix it so what good is it to have a hybrid car when it is not working in electric mode. Don’t buy from here very rude and didn’t do their inspection right before selling it to us. If they did the inspection right they would have known about the screen being out and a crushed pipe but they missed those issues and now it’s my problem cause they don’t do anything wrong that’s what the manager said they did their job right. I’m also being told that if I pay 1500 out of pocket it may not fix my ev mode so this is just a guess from their tech line. DO NOT BUY FROM HERE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair