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Meet Alberto Fernandez

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Salesperson
(48 reviews)

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Reviews

Great customer service from Alberto.

Great customer service from Alberto. Truly a genuine and honest salesman. Very honest and lots attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! Alberto’s honesty and attention to detail truly set him apart. We’re lucky to have him on our team!

Alberto is the best!

Alberto is the best!!! 100 % recommended, super professional. The process to lease my car very smooth. Thanks!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re so happy Alberto made your leasing process smooth and professional. Your recommendation means the world!

Bad service center, can’t get a hold of anyone and the

Bad service center, can’t get a hold of anyone and the problem for the car has not been fixed after 2 tries. great sales guy though

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience with our service center and understand your frustration. We truly appreciate you recognizing your sales person and want to make things right on the service side as well. Please reach out to me directly at janelysp@wagmiami.com should you wish to discuss your experience further. Thank you.

Excellent service by highly professional staff, very

Excellent service by highly professional staff, very corteous an attentive. Special mention to Mr. Alberto Fernández and Mr. Laz Estrada. They go the extra mile to ensure you have full satisfaction. Keep up the good job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our team's commitment to going the extra mile—your recognition means everything to us!

This is an awesome dealership, where starting from the

This is an awesome dealership, where starting from the sales person Alberto to John @ service dept and Rolando in Finance are excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marilyn, we’re honored by your wonderful feedback! We’re lucky to have such a dedicated team, and it’s fantastic to hear that Alberto, John, and Rolando all contributed to your great experience.

Es la señora Carmen muy atenta y servicial y trata

Es la señora Carmen muy atenta y servicial y trata siempre de resolver el problema

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carmen Alicea is super helpful despite all the issues we

Carmen Alicea is super helpful despite all the issues we have encountered and continue encountering with our 2024 XT4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Muy bien atendido y siempre dan el Mejor servicio y muy

Muy bien atendido y siempre dan el Mejor servicio y muy atentos en todo y doy gracias por eso

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alberto es mi vendedor d siempre x años compramos con el

Alberto es mi vendedor d siempre x años compramos con el todos en la familia y somos muchos en general el lugar es muy bueno pero Alberto siempre da lo mejor de el para q salgamos con un buen carro y con el precio justo gracias y sinceramente lo recomiendo siempre q necesito voy a el

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very satisfied with the help Albert Fernandez provide Us.

Very satisfied with the help Albert Fernandez provide Us. He was very kind, Thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.