Reviews
La atención muy buena pero la espera demasiado tiempo...
La atención muy buena pero la espera demasiado tiempo para esperar. Un cambio de aceite te dice es rápido toma 1 hora y luego resulta que son 3 horas
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Gracias por sus comentarios. Sinceramente, Jeff Rogers - jrogers@wagmiami.com
My experience is good and rewarding. Customer...
My experience is good and rewarding. Customer satisfaction always guaranteed. I want allow anyone other than the dealership to do service on my automobile. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dorothy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com
Everything about this specific dealer is the bomb staffs...
Everything about this specific dealer is the bomb staffs are very cordial and very nice they always prepare for any concerns I may have .service is the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com
Best staff ever …
I was provided with very good customer service. Everyone...
I was provided with very good customer service. Everyone I encounter was helpful and caring. My car was returned to me in great working condition and when promised. I was provided with a loaner vehicle without any hassles and expeditiously. My car was returned to me working perfectly and Spotless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com
I went to the dealer shopping and never thought I would...
I went to the dealer shopping and never thought I would end up buying the car. Excellent service. Very professional and nice. Thank you so much
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com
Amazing customer service definitely recommend this...
Amazing customer service definitely recommend this dealership everyone help me and made the leasing process fast they cover all my question always a happy customer !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com
They are great always on time Great group of people...
They are great always on time Great group of people Great service advisor Great workmanship Great place What else can i say I recommend everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Craig, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Williamson Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com
I had a great experience with the service department ....
I had a great experience with the service department . Took my car in with a turbo problem and the drive train warranty covered the problem and they fixed my car for free . Wish all dealers and manufacturers would do the same .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com
Poor communication. Was never called to let me know what...
Poor communication. Was never called to let me know what was wrong with my car and how long it would take. And the loaner car was too small for my family to use. If you are going to keep my car for almost a month for something that was a factory issue I would think a similar car should have been provided.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the poor communication during your service visit. Loaner cars have been a challenge lately with the extreme shortage of New Cars nationally. Thanks for your comments so we can continue to improve our services.
Number one dealer in Miami salesman leadership courteous...
Number one dealer in Miami salesman leadership courteous kind I will keep coming back their service is great I bought a new truck second truck from you guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com