Kunes Chrysler Dodge Jeep Ram of Woodstock

I had the pleasure to work with Nathaniel Campos. Great customer service. He made sure all my needs and expectations were met. I walked out with a new car and I couldnt be more excited. Great customer service higly recommended

I would give a better rating if I could ! When I walked in Nathaniel was more than ready to help answer any questions I had ! He went through all of the options available to me and made sure I got what I came in for ! I definitely recommend working with him if you get the chance !

Stay away! This place is the reason nobody likes buying cars. Read reviews and should have known better. Inquired about a truck and was called immediately to set up a appointment to see it and they called twice and confirmed that was coming to see it. The girl said it would be cleaned up and waiting out front when I arrived. First lie! No truck and wasted a hour and a half driving to various storage lots to look for it and come to find out it hasn’t been delivered yet. Called them the next day and told them to work the OTD price for when it cam in which they did and the price seemed to be fair and this was 10/31/20. I asked about rebates that expired on 11/2/20 and they said not to worry as the rebates will be good. 11/3/20 get a call that rebates changed and price went up by about 3k so I said I would wait 11/6/20 get a call that they have coupons they can carry over and truck comes in a little cheaper and if I want it to come leave a deposit which o do that day. The out the door price was 34,561 which is the price given to me by my salesman. I leave a deposit of 500.00 which would bring the amount owed to 34,061 I have told them no less than 5 times not to mount the plate on the front. The truck comes in I look at it we move forward with deal and I tell them again I don’t want the holes in the front bumper do not mount the plat bracket. Go to pay for the truck and it’s 34,561 and they refused to acknowledge my 500.00 deposit. Also was told that financing through Chrysler capitol I would have to make 3 payments before I could refinance which I believe is lie 3 and after all the repeated instructions of no front plate they screwed it through my bumper cover anyway. Lie 4 instead of admitting they can’t follow simple instructions was told that they will get fined if they didn’t install it. The said part is my town gave them tax exemptions to remodel their facility and this is the xxxxxxxx they pull. On a high note the 3 payment rule is so they get their portion of the rebate. Guess who’s paying off their loan next week! 😂😂😂😂😂😂 Danny Smits was the only highlight as he was friendly and I would suggest he find a better franchise to work for. I even had to set my own clock and switch it from kilometer s to mph. I’d be surprised if it has oil in it! Awesome PDI guys!

I recently brought my new truck from Kunes Chrysler dodge and keep my sales man Nathaniel was great. He was helpful explaining my new truck to me and had a positive attitude I would strongly recommend anyone to buy a car from them . Thanks for your Clifton Stanfill

Bought a car Oct 6, 2020 didn't even get it home engine blew. Contract cancelled. Bought a hyundai on Oct.23 and the transmission went two days later. They are fixing it but no loaner. I have been out a car for over a month. Amy Gibbons

Buying process was way too long. Also did not even clean the car up while i was waiting. Needed repairs the service department was great and friendly though!!

If your looking to purchase a vehicle, definitely see Mike Meron. He was great! He wasn't pushy, he answered the questions we had and helped us a lot to find an a vehicle we could afford. He was friendly and definitely went the extra mile to make sure we walked away with a car and happy at the same time. We will definitely recommend him to our friends and family and will be back to see him in a year or two to make another purchase. Thanks Mike!!

Nothing but a crooked dealership. Had an agreed upon price. Drive 5 hours to dealership. The place was under construction and they had people piled in the basement of the building. You could hear details of people's dealings all around, they did nothing for spacing or people privacy. Had an agreed upon price and when finalizing the deal their thing was to keep asking what payment do you need to be at. Then they start talking about making bi weekly payments to lower payments. Then come to find out they ran my credit 12 times when I had financing arranged prior to my trip. They did offere me financing that was supposed to be no payment for 90 days but that was a lie because the bank wanted their payment within month from purchase. Then when I went over the paperwork they added GAP insurance and extended warranty on a brand new truck. I called them up and they wouldnt return calls, texts, or emails. It took the threats of complaints being filed with illinois secretary of state, dealer complaint with FCA and complaint with Wisconsin consumer and trade protection before they returned any calls. And then they all played stupid saying they thought I knew there was that stuff on there. I trade in vehiclea every 2 years why would I need over $5k of insurance or warranty when i dont even use up factory warranty. FYI extended warranties do not cover anything if factory warranty is in effect. Says so in paperwork if you read the fine print. Phil tol me id have to come back down to cancel those. I repeatedly asked for phone number for places and he refused until further threats were made about the complaints. He said I was wasting my time I'd have to come down there. After calling warranty company they were able to cancel over the phone imagine that. After I called back and told them was able to do it over the phone they got belligerent with me and told me to deal with the deal I signed. Price was wrong, discounts were not taken off. I currently have the complaints filed with Illinois secretary of state, dealer complaint with FCA, and wisconsin consumer and trade protection. Stay far away from this dealership they are nothing but con artists

31 minutes ago- Terrible! I bought a 2019 Ram 3500 pick up on July 29,2020. Logan, the salesman pointed out a yellow spot on the passenger side front fender. He assured us that it would be repainted. They did a HORRIBLE job. Paint runs down the fender. Not only did they do a bad job, they put an extra 64 miles on it, left a dirty footprint on my windshield and the remains of their lunch in the back seat. Phil the GM looked at it and agreed to have it repainted again. Well, they didn’t. They tried to wet sand it. I know this because the truck was filthy when I picked it up. Wet sanding crud all over it. The paint runs? Still there. Only now the clear coat is coming off. I’ve called a minimum of 10 times( got a call log). Thus far they refuse to call me back. I just filed a complaint with the better business bureau. Their business motto is “ Faith, Family and giving back”. They’re definitely giving it to me. Beware of this place! On top of everything, not one person in this facility follows the mask mandate. Not a mask in site. Terribly unsafe environment.

Terrible! I bought a 2019 Ram 3500 pick up on July 29,2020. Logan, the salesman pointed out a yellow spot on the passenger side front fender. He assured us that it would be repainted. They did a HORRIBLE job. Paint runs down the fender. Not only did they do a bad job, they put an extra 64 miles on it, left a dirty footprint on my windshield and the remains of their lunch in the back seat. Phil the GM looked at it and agreed to have it repainted again. Well, they didn’t. They tried to wet sand it. I know this because the truck was filthy when I picked it up. Wet sanding crud all over it. The paint runs? Still there. Only now the clear coat is coming off. I’ve called a minimum of 10 times( got a call log). Thus far they refuse to call me back. I just filed a complaint with the better business bureau. Their business motto is “ Faith, Family and giving back”. They’re definitely giving it to me. Beware of this place! On top of all this. Not one person in the facility wears a mask! This place needs to be reported.