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McGrath Chevrolet of Dubuque

(67 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:45pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30am
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:45pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

About our dealership

At McGrath Chevrolet of Dubuque, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. As your DUBUQUE new and used car dealer, we offer many other reasons to make us your vehicle go-to, from our service specials to the Chevrolet Rewards Program.
INCREDIBLE OFFERS FROM YOUR CHEVY DEALER IN DUBUQUE!

Service center

Phone number (844) 414-8407

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30am
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:45pm
Friday
7:00am–5:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

(67 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Chevrolet of Dubuque from DealerRater.

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I had 2 codes come up on my traverse that I got from o

I had 2 codes come up on my traverse that I got from o Riley auto diagnostics machine.for free. It came up as a transmission sensor is what it said . So I brought my car into to the service department they had it all day. Called me at the end of the day saying they are not sure what’s wrong with it but they suggest that I let them tear down my whole transmission for 2400 dollars. They charged me 200 dollars for a diagnostics test and obviously they had to have seen the 2 codes but still told me they didn’t know what was wrong . Which really confused me as they did a diagnostic and had to have seen the codes.I told them I was not gonna do that and I will pick it up. I took it to another shop and they only had it in for 2 hours and they called me to tell me the transmission sensor had to be replaced. which is not in the transmission. And is a 1000 dollar fix. So basically they lied to me and was trying to rip me off. And basically took 200 dollars from me for nothing. I will never ever take my car there for any repairs. Everything about them is shady and bunch of thieves taking advantage of people .

I had 2 codes come up on my traverse that I got from o

I had 2 codes come up on my traverse that I got from o Riley auto diagnostics machine.for free. It came up as a transmission sensor is what it said . So I brought my car into to the service department they had it all day. Called me at the end of the day saying they are not sure what’s wrong with it but they suggest that I let them tear down my whole transmission for 2400 dollars. They charged me 200 dollars for a diagnostics test and obviously they had to have seen the 2 codes but still told me they didn’t know what was wrong . Which really confused me as they did a diagnostic and had to have seen the codes.I told them I was not gonna do that and I will pick it up. I took it to another shop and they only had it in for 2 hours and they called me to tell me the transmission sensor had to be replaced. which is not in the transmission. And is a 1000 dollar fix. So basically they lied to me and was trying to rip me off. And basically took 200 dollars from me for nothing. I will never ever take my car there for any repairs. Everything about them is shady and bunch of thieves taking advantage of people .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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- Very helpful.

- Very helpful. they took the time to show many car options and helped find the car that was right for us. Our sales rep, James Bowen was extremely knowledgeable and was able to answer all our questions.

- Very helpful.

- Very helpful. they took the time to show many car options and helped find the car that was right for us. Our sales rep, James Bowen was extremely knowledgeable and was able to answer all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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James did an amazing job for us.

James did an amazing job for us. He walked us thru everything. He was very patient & went above & beyond talking me thru everything. THANK YOU JAMES!!. .

James did an amazing job for us.

James did an amazing job for us. He walked us thru everything. He was very patient & went above & beyond talking me thru everything. THANK YOU JAMES!!. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very personable.

Very personable. Answered all questions. James did a great job explaining new vehicle and where stuff was and how to operate.

Very personable.

Very personable. Answered all questions. James did a great job explaining new vehicle and where stuff was and how to operate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Josh Olmsted is the man!

Josh Olmsted is the man! He was great to work with, knew exactly what we needed and was a wealth of information. He made the process super easy and fast. Great customer service and very organized! High recommend Josh!

Josh Olmsted is the man!

Josh Olmsted is the man! He was great to work with, knew exactly what we needed and was a wealth of information. He made the process super easy and fast. Great customer service and very organized! High recommend Josh!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I appreciate the time they took to make a good deal.

I appreciate the time they took to make a good deal. Thank you very much

I appreciate the time they took to make a good deal.

I appreciate the time they took to make a good deal. Thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Vehicle trade and purchase was easy, efficient and

Vehicle trade and purchase was easy, efficient and handled professionally. Dave and his team went above and beyond to get me into my new vehicle. They answered all my questions and were open to negotiation. I love my new vehicle and felt trade was fair! Thank you!

Vehicle trade and purchase was easy, efficient and

Vehicle trade and purchase was easy, efficient and handled professionally. Dave and his team went above and beyond to get me into my new vehicle. They answered all my questions and were open to negotiation. I love my new vehicle and felt trade was fair! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Dillion did a excellent job helping me get my new truck

Dillion did a excellent job helping me get my new truck really friendly and courteous and Carter was great too, thank you

Dillion did a excellent job helping me get my new truck

Dillion did a excellent job helping me get my new truck really friendly and courteous and Carter was great too, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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We worked with Jared and he was awesome to work with!

We worked with Jared and he was awesome to work with! I would recommend him to everyone if they had a different finance team. They were outrageously pushy on the warranties that they wanted to sell, even after we said we didnt want them 4 times. The finance guy even tried tricking me into agreeing to a warranty when i went back without my husband to finish signing paperwork. They offered us a crazy low amount from the beginning on our trade. They definitely take advantage of those uneducated in car buying & women.

We worked with Jared and he was awesome to work with!

We worked with Jared and he was awesome to work with! I would recommend him to everyone if they had a different finance team. They were outrageously pushy on the warranties that they wanted to sell, even after we said we didnt want them 4 times. The finance guy even tried tricking me into agreeing to a warranty when i went back without my husband to finish signing paperwork. They offered us a crazy low amount from the beginning on our trade. They definitely take advantage of those uneducated in car buying & women.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and we are looking into this right away. We want your experience to be tremendous and build a long relationship with you, unfortunately that did not happen in this instance.

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Dillion was very good 2nd vehicle from him this year I

Dillion was very good 2nd vehicle from him this year I would definatly by from him again

Dillion was very good 2nd vehicle from him this year I

Dillion was very good 2nd vehicle from him this year I would definatly by from him again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

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