Reviews
I had 2 codes come up on my traverse that I got from o
I had 2 codes come up on my traverse that I got from o Riley auto diagnostics machine.for free. It came up as a transmission sensor is what it said . So I brought my car into to the service department they had it all day. Called me at the end of the day saying they are not sure what’s wrong with it but they suggest that I let them tear down my whole transmission for 2400 dollars. They charged me 200 dollars for a diagnostics test and obviously they had to have seen the 2 codes but still told me they didn’t know what was wrong . Which really confused me as they did a diagnostic and had to have seen the codes.I told them I was not gonna do that and I will pick it up. I took it to another shop and they only had it in for 2 hours and they called me to tell me the transmission sensor had to be replaced. which is not in the transmission. And is a 1000 dollar fix. So basically they lied to me and was trying to rip me off. And basically took 200 dollars from me for nothing. I will never ever take my car there for any repairs. Everything about them is shady and bunch of thieves taking advantage of people .
I had 2 codes come up on my traverse that I got from o
I had 2 codes come up on my traverse that I got from o Riley auto diagnostics machine.for free. It came up as a transmission sensor is what it said . So I brought my car into to the service department they had it all day. Called me at the end of the day saying they are not sure what’s wrong with it but they suggest that I let them tear down my whole transmission for 2400 dollars. They charged me 200 dollars for a diagnostics test and obviously they had to have seen the 2 codes but still told me they didn’t know what was wrong . Which really confused me as they did a diagnostic and had to have seen the codes.I told them I was not gonna do that and I will pick it up. I took it to another shop and they only had it in for 2 hours and they called me to tell me the transmission sensor had to be replaced. which is not in the transmission. And is a 1000 dollar fix. So basically they lied to me and was trying to rip me off. And basically took 200 dollars from me for nothing. I will never ever take my car there for any repairs. Everything about them is shady and bunch of thieves taking advantage of people .
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Very helpful.
- Very helpful. they took the time to show many car options and helped find the car that was right for us. Our sales rep, James Bowen was extremely knowledgeable and was able to answer all our questions.
- Very helpful.
- Very helpful. they took the time to show many car options and helped find the car that was right for us. Our sales rep, James Bowen was extremely knowledgeable and was able to answer all our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James did an amazing job for us.
James did an amazing job for us. He walked us thru everything. He was very patient & went above & beyond talking me thru everything. THANK YOU JAMES!!. .
James did an amazing job for us.
James did an amazing job for us. He walked us thru everything. He was very patient & went above & beyond talking me thru everything. THANK YOU JAMES!!. .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very personable.
Very personable. Answered all questions. James did a great job explaining new vehicle and where stuff was and how to operate.
Very personable.
Very personable. Answered all questions. James did a great job explaining new vehicle and where stuff was and how to operate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh Olmsted is the man!
Josh Olmsted is the man! He was great to work with, knew exactly what we needed and was a wealth of information. He made the process super easy and fast. Great customer service and very organized! High recommend Josh!
Josh Olmsted is the man!
Josh Olmsted is the man! He was great to work with, knew exactly what we needed and was a wealth of information. He made the process super easy and fast. Great customer service and very organized! High recommend Josh!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I appreciate the time they took to make a good deal.
I appreciate the time they took to make a good deal. Thank you very much
I appreciate the time they took to make a good deal.
I appreciate the time they took to make a good deal. Thank you very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Vehicle trade and purchase was easy, efficient and
Vehicle trade and purchase was easy, efficient and handled professionally. Dave and his team went above and beyond to get me into my new vehicle. They answered all my questions and were open to negotiation. I love my new vehicle and felt trade was fair! Thank you!
Vehicle trade and purchase was easy, efficient and
Vehicle trade and purchase was easy, efficient and handled professionally. Dave and his team went above and beyond to get me into my new vehicle. They answered all my questions and were open to negotiation. I love my new vehicle and felt trade was fair! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dillion did a excellent job helping me get my new truck
Dillion did a excellent job helping me get my new truck really friendly and courteous and Carter was great too, thank you
Dillion did a excellent job helping me get my new truck
Dillion did a excellent job helping me get my new truck really friendly and courteous and Carter was great too, thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We worked with Jared and he was awesome to work with!
We worked with Jared and he was awesome to work with! I would recommend him to everyone if they had a different finance team. They were outrageously pushy on the warranties that they wanted to sell, even after we said we didnt want them 4 times. The finance guy even tried tricking me into agreeing to a warranty when i went back without my husband to finish signing paperwork. They offered us a crazy low amount from the beginning on our trade. They definitely take advantage of those uneducated in car buying & women.
We worked with Jared and he was awesome to work with!
We worked with Jared and he was awesome to work with! I would recommend him to everyone if they had a different finance team. They were outrageously pushy on the warranties that they wanted to sell, even after we said we didnt want them 4 times. The finance guy even tried tricking me into agreeing to a warranty when i went back without my husband to finish signing paperwork. They offered us a crazy low amount from the beginning on our trade. They definitely take advantage of those uneducated in car buying & women.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the feedback and we are looking into this right away. We want your experience to be tremendous and build a long relationship with you, unfortunately that did not happen in this instance.
Dillion was very good 2nd vehicle from him this year I
Dillion was very good 2nd vehicle from him this year I would definatly by from him again
Dillion was very good 2nd vehicle from him this year I
Dillion was very good 2nd vehicle from him this year I would definatly by from him again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you!