Reviews
Muchas Gracias Exelente Servicio Muy Profecionales Great
Muchas Gracias Exelente Servicio Muy Profecionales Great Team Proud to Work For Very Satisfied Customers
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the amazing review! Our team takes pride in providing professional and excellent service to our customers. We are proud to have your satisfaction and be a part of your business! #proudteam #customersatisfaction #professionalism
I drove nearly 50 miles to Garden Grove Nissan after
I drove nearly 50 miles to Garden Grove Nissan after confirming an appointment for a car listed at $8,999. Before going, I even called the dealer and asked about the out-the-door price. The salesperson refused to give an exact number but said it’s “usually 10% more than the listed price.” Based on that, I expected something around $9,800–$10,000, which was within my budget. After wasting hours driving there and bringing my friends (who even took half-day leave to help me), we test-drove the car — everything seemed fine until we saw the bill. The “final” out-the-door price was $13,700. That’s over 51% higher than the advertised price. They piled on fake, mandatory “packages” like paint protection, interior insurance, and other nonsense, and claimed that’s just “how it is.” When we questioned them, they said we cannot take the car without those packages. Totally unprofessional, unethical, and deceptive. I’ve never experienced a more fraudulent dealership in my life. Absolute scam!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Duplicate review our General Manager has reached out to discuss
Tammy in Garden Grove Nissan was very helpful.
Tammy in Garden Grove Nissan was very helpful. I appreciate your services. Thank you Nissan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Khalil, we are so pleased you enjoyed your visit to Garden Grove Nissan! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan
I recently had my nissan rogue serviced to my complete
I recently had my nissan rogue serviced to my complete satisfaction. My service advisor Abraham explained to me in clear terms that I could understand. Thank you so much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nevcat, we are so pleased you enjoyed your visit to Garden Grove Nissan! We do hope we can be of assistance in the future. Take care!
The cookies are good they give you waters and popcorn and
The cookies are good they give you waters and popcorn and coffee coffee isn’t all that great though
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quisharigreen24, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Service Advisor was Rude.
Service Advisor was Rude. Quoted $410 dollars to install one canister and attach it to existing hoses. 3 hours to install. Advisor made me wait until service department closed before he released my.vehicle. I will Never recommend or return to this dealer.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Onemtv59, we regret to hear that you had this experience with us. Please contact us at (714) 537-0900 so we can work with you to make this right.
Exelente Service, David is always friendly and willing to
Exelente Service, David is always friendly and willing to help so my car is in perfect condition I recommend Nissan always,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dyanara Segovia, we are so pleased you enjoyed your visit to Garden Grove Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Muy amables todos tratan de ayudarte lo mas k pueden
Muy amables todos tratan de ayudarte lo mas k pueden Daniel navarrete excellente muy paciente con uno
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nancy Enriquez, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!
Son muy amable y te explica muy bien todo eselente
Son muy amable y te explica muy bien todo eselente servicio me gustó el trato ayer
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Aurelioriojas8, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Always good service and staff excellent makes you want to
Always good service and staff excellent makes you want to come back. They will help you on your new car journey 😊
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car