EZ Auto Sales

This transaction is Current, Real, and believe everything you read. Stay Far away from EZ Auto Sales Corp. Stafford VA 22554. This company uses deceptive sales practices, and they have no moral compass. I will no longer trust Google Reviews or CarGurus Reviews; CarGurus is where I found this company and they have high ratings on both services. They also stated that 60 percent of their business came from online sales. This does not reflect the quality of service they provide. I’m one person, A disabled Military Veteran and If this is how they treat me, this is how they will treat you. I am writing to formally express my dissatisfaction with my recent experience at your used car dealership. After purchasing a vehicle from your company, I encountered several issues that were not disclosed prior to the sale, including mechanical problems and unexpected immediate maintenance needs. Despite reaching out for assistance, I did not receive proper support with these concerns. I urge your company to address these matters promptly and to improve transparency and customer service for future clients. Started talking to Adam from EZ Auto Sales Corp. Stafford VA 22554 on 12/3/2025. I was informed that the vehicle is in good shape for its age and is a one-owner vehicle that they bought from the original owner. They sent pictures and a couple of videos and CARFAX. Everything appeared to be good and answered all questions with all the right answers. The date of online purchase and delivery was 12/09/2025.Transportation services delivered the vehicle, and it took approximately 5 hours from door to door. The driver had to roll vehicle off the trailer due to dead batteries. Batteries were tested and are badly damaged and need replacement. We jumped the vehicle; Now there is a coolant leak at the radiator and the back of the engine. I also notice a whine coming from under the hood of the vehicle with the vehicle off and key removed. I discovered that the turbo VGT actuator is staying on and engaged. Started texting Adam. I had a brief voice call with him, and he stated he was going to contact his manager and call back. This never happened. Adam called 7:45am the next morning. The vehicle has major-under carriage rust and minor interior damage. So much rust that the passenger side front spring perch cold rivets have been replaced with bolts. Fuel tank straps are so rusted that I’m afraid the fuel tank will fall out so they will need to be replaced. This rust must be treated. The vehicle was never detailed and spraying entire interior with armor-all without even wiping is not detailing and whatever oily substance that was sprayed on the exterior is not a wash or wax. The vehicle has a current inspection sticker from 8/25, they never inspected the vehicle as stated.10 AM on 12/10; I wanted a full refund! The truck could have easily gone back with the transporter. They stated NO you purchased AS-IS! OK but you did not disclose any problems and stated the vehicle was good to go and all these problems were at the time of delivery. The manager Mehdi Yassawy did not even care about the issues and countered with a 13.4% refund to make the repairs. I countered with a 31% Refund. He stated, NO, I can’t do it because you purchased below market value. Settled with a 16.7% Refund. EZ Auto Sales Corp. Stafford VA 22554 make’s you sign a release of liability before they issue the refund. No sign, No Refund (Coercion Tactic). What is market value because you can’t compare this to anything in the market. I took vehicle on a 20-mile test drive and the front brakes locked up both sides What’s next??? Cost of repair parts: Radiator $690, VGT Turbocharger Actuator $700, 2 Batteries $620.00, Front Brakes $770.00 (Calipers, Rotors, and Pads), Fuel tank straps $150.00, DPF Filter $2800.00. Parts total $5730.00 with no labor which is more than the refund amount. And to top it all off they charge a $2000.00 dollar processing fee and don't even title it. You Have to!

I had an amazing experience with this small dealership in Virginia. From the moment I walked in, they treated me with nothing but kindness and respect. They went above and beyond to help me out, handled everything smoothly, and made the whole process stress-free. On top of that, they gave me a great deal on my car. I really appreciate the way they took care of me, and I highly recommend them to anyone looking for honest, helpful service. LOVE MY q50

these guys have a 3.2 for a reason, tried to get a deal done and instead of communicating with me they stopped responding....not a place I would buy a car from. I'm a veteran and I represent vets that need cars and I would never recommend this place.

I called in on a Wednesday and set up an appointment for the following morning. When I came in the staff was very helpful in getting me in a car.

I was looking for a car and saw one on this website but after reading the reviews I don't think I will purchase anything from them. Thank god for reviews!!

I came to see a Dodge srt, I test drove it, had the engine light and abs, he told me we are gonna fix it; when you come back the car is Hanna be ready, I came back 2 days after, the car was dirty, drove it(( 2 miles)) and the engine light and abs came on, the only resetted them

I left a deposit and came back a week later to complete the down payment. I experienced problems with the vehicle as soon as I left the lot. The problems continued to escalate for several days… until day 3-4 where now the vehicle is inoperable and won’t even start. 0 stars…

Edwin got me approved for a nice SS Camero he worked hard getting me the car I'll definitely be going back to buy future vehicles and definitely will be dealing with him thanks Edwin

Stanley was the most humble attentive and courteous sales guy I meant His personality was easy to tell him my car needs and made an extremely satisfied customer

Diego really helped me out with videos and extra pictures on the BMW I wanted and then when I arrived yaya helped me to get approved with great payments.