Fontana Motors Direct

Johnathan's a weasel. Ask for Caleb he'll take great care of you. I skipped work and drove 3hrs to the dealership for my appointment only to find the car had been sold and Jonathan was nowhere to be found. Caleb was kind enough to step in and make things right.

Great dealership!very helpful and workout a great deal!caleb was very helpful and found the best deal for us,come check them out and ask for Caleb

PUSHY, MISLEADING . I'm still searching. I've paid a loan, waiting to see how that affects credit score.

Trey helped my husband and I get our first family car! The process was easy and the deal was great!

Buyer Beware – Hidden Fees at Fontana Motors Direct (15836 Valley Blvd, Fontana, CA 92335) Please make sure to read your sales contract very carefully before signing anything at Fontana Motors Direct. They do not explain additional charges clearly, especially for things like “Safeguard Protected Devices.” Fun fact: That device never worked for me, and they didn’t even provide the login credentials to access it. Completely useless. I went in for a car that was listed at $12,000, but after all the hidden fees and add-ons, the total came out to over $15,000 – not including registration fees. That’s an extra $3,000+ that I was never told about until it was too late. They will not walk you through the contract or explain what you're being charged for. I lost money because I trusted them and didn’t double-check the fine print.

Salesman Trey made the process easy and fast. I gave him the criteria I was looking for and he delivered even with my not so great credit. No hassle and no xx that I have gotten at other dealers.

The worst dealership I've ever dealt with. No worthy experience with clientele. Terrible people and services.

Run don’t walk away from this dealership. They do not honor their word . Their talent is double talking you and if you dare to question their actions they bully you. They sold me what they called a “great truck “ after the truck I had chosen to go in and see. Was suddenly gone. Sold they said. Once I was there they unloaded an unsafe to drive truck on me their unsuspecting female customer 20 minutes out of your lot. The first five warnings came up pulling over sending text screenshot of the warning. I was told not to worry. It’s just low tire pressure. Nothing‘s wrong will take care of it. If there is turns out there were five field systems and in those warnings were the words unsafe to drive still they were OK with me driving it back to their dealership down the mountain they would not come for the truck. You just spent two weeks plus since this happened and I’ve been out of pocket for a rental car for having to pay people to take me places. They said that they would replace the truck after they read my first reviews and then today I was supposed to pick up the truck and they were demanding more money more money on top of what I’ve been put out and inconvenienced waiting for them to trade out this unsafe truck their business tactics are unethical, rude opportunistic, and they don’t give a darn about their customers they were not compromising anyway if it was if it meant any loss to them, no matter how much money I had to put up because of my dealings with them, they do not show good public relations nor do they hold themselves accountable for their actions. If you question them, they bully you is their way or the highway the CEO Arnold Martinez height behind his computer screen never responded to any of the many emails I sent him trying to get resolution haggling over $1000 instead of doing what’s right. Making the rotten deal they made selling a woman an unsafe truck. Then Turning around and demanding. More money for a truck they were eager to handle for me. To take care of me. After asking me to remove my bad reviews. ! They are nothing but greedy and shady deal makers. Women especially do not go near this dealership or any of their other locations. They took gross advantage of my trust in them. Then on top of their first shady deal , wouid not stand up to their promise to trade out the bad truck with out milking. Me for more money. Weeks later and lots of stress and inconvenience on my part they believe me again no extra money no truck audacity of these people is unbelievable. Do not buy a car from these people. You’re only buying a headache if you do

Had the worst experience at this dealership. Do not recommend going here unless ready for unprofessional and shady sales tactics. These people are dishonest please avoid doing business here.

Austin, Zach, and Jaime were exceptional , they got a a great deal would definitely recommend to family and friends!