Reviews
Loved the whole experience!
Loved the whole experience! They didn’t have to be pushy because they knew their cars sold themselves. The vibe was chill, the people were awesome, and the selection was even better. I left smiling and would 100% shop here again!
Loved the whole experience!
Loved the whole experience! They didn’t have to be pushy because they knew their cars sold themselves. The vibe was chill, the people were awesome, and the selection was even better. I left smiling and would 100% shop here again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service.
Great service. I can’t say enough nice things about them. Everyone I delt with was amazing. Very honest and knew what they were doing. Communication was top notch. I will definitely purchase more vehicles in the future and recommend them to all my friends.
Great service.
Great service. I can’t say enough nice things about them. Everyone I delt with was amazing. Very honest and knew what they were doing. Communication was top notch. I will definitely purchase more vehicles in the future and recommend them to all my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott and Auto Group of Louisville were so patient with
Scott and Auto Group of Louisville were so patient with helping me get this vehicle. I’m grateful for the staff there, specifically Scott! Go see him if you want great deals on a great car!
Scott and Auto Group of Louisville were so patient with
Scott and Auto Group of Louisville were so patient with helping me get this vehicle. I’m grateful for the staff there, specifically Scott! Go see him if you want great deals on a great car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The purchase experience was seamless.
The purchase experience was seamless. We came to the dealer just to look at a car we had found on cars.com without expecting to purchase anything that day. Jacob was FABULOUS! He searched other cars in the lot that fit our needs and found one that was just right! However, we never felt pressured or coerced. Not only that, but he also worked with several financial companies until he got us the absolute best rate. We love Jacob and we will return to this dealer for our next purchase. By the way, we are very happy with the car.
The purchase experience was seamless.
The purchase experience was seamless. We came to the dealer just to look at a car we had found on cars.com without expecting to purchase anything that day. Jacob was FABULOUS! He searched other cars in the lot that fit our needs and found one that was just right! However, we never felt pressured or coerced. Not only that, but he also worked with several financial companies until he got us the absolute best rate. We love Jacob and we will return to this dealer for our next purchase. By the way, we are very happy with the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased online but everything went so fast and smooth
I purchased online but everything went so fast and smooth I couldn’t really have asked for a better experience. They also worked with me to get the price down to qualify for the EV tax credit.
I purchased online but everything went so fast and smooth
I purchased online but everything went so fast and smooth I couldn’t really have asked for a better experience. They also worked with me to get the price down to qualify for the EV tax credit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ross was beyond exceptional.
Ross was beyond exceptional. He didn't over sale the vehicle or pressure me. The service department missed seeing a broken part but quickly addressed the issue. I left the car lot a very happy person in my new vehicle.
Ross was beyond exceptional.
Ross was beyond exceptional. He didn't over sale the vehicle or pressure me. The service department missed seeing a broken part but quickly addressed the issue. I left the car lot a very happy person in my new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ross was absolutely phenomenal!
Ross was absolutely phenomenal! Helpful, welcoming and kind! He made making a big decision feel comfortable and easy. I truly felt like I could trust him, which often times, is not the case with salesmen. I’m so glad we got to work with him. He was knowledgeable and honest, went out of his way to accommodate us and really worked to help make this process as perfect for our unique situation as it could be. We appreciated his efforts and honest kindness more than I could express here. Thank you Ross, seriously! He is about as fantastic of a representation for your dealership as you could ever hope for!
Ross was absolutely phenomenal!
Ross was absolutely phenomenal! Helpful, welcoming and kind! He made making a big decision feel comfortable and easy. I truly felt like I could trust him, which often times, is not the case with salesmen. I’m so glad we got to work with him. He was knowledgeable and honest, went out of his way to accommodate us and really worked to help make this process as perfect for our unique situation as it could be. We appreciated his efforts and honest kindness more than I could express here. Thank you Ross, seriously! He is about as fantastic of a representation for your dealership as you could ever hope for!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ross was very quick and helpful.
Ross was very quick and helpful. I called about a vehicle and was only able to show up 30 minutes before closing. Ross not only had the car ready for a test drive, but stayed late after I decided I wanted the car. He answered every question I had with no hesitation and was upfront about everything. I would recommend Ross and his dealership to anyone who wants a quick and informative process.
Ross was very quick and helpful.
Ross was very quick and helpful. I called about a vehicle and was only able to show up 30 minutes before closing. Ross not only had the car ready for a test drive, but stayed late after I decided I wanted the car. He answered every question I had with no hesitation and was upfront about everything. I would recommend Ross and his dealership to anyone who wants a quick and informative process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are beyond impressed with our new SUV and with the
We are beyond impressed with our new SUV and with the service and care we received at this dealership. We found the car online and called about it. Ross went out of his way to verify the mileage and condition of the interior and exterior before we made the drive in from out of town. Everything was easy and organized with no pressure whatsoever. I would recommend this group to anyone.
We are beyond impressed with our new SUV and with the
We are beyond impressed with our new SUV and with the service and care we received at this dealership. We found the car online and called about it. Ross went out of his way to verify the mileage and condition of the interior and exterior before we made the drive in from out of town. Everything was easy and organized with no pressure whatsoever. I would recommend this group to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott was very helpful, knowledgeable and fair.
Scott was very helpful, knowledgeable and fair. He helped me to get what I was looking for
Scott was very helpful, knowledgeable and fair.
Scott was very helpful, knowledgeable and fair. He helped me to get what I was looking for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car