Reviews
Everyone was good and attentive and communicated well.
Everyone was good and attentive and communicated well. I would recommend this place and come again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josue, thank you for your trust in our service team! We're happy they provided you and your Jeep with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Appreciate all the help we received and all the
Appreciate all the help we received and all the information given to us now that we have purchased our previously leased car. Thank you for making it a smooth process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review, Carol! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season!
Francisco Valdez The sales person at la Chrysler dodge
Francisco Valdez The sales person at la Chrysler dodge and his dedication to work and help me in getting my Jeep wrangler 4xe truly inspiring. Thank so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your stellar review of Francisco! Nothing means more to us than your satisfaction, so we're pleased Francisco did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Jeep!
Carlos Hernandez at the service department was helpful,
Carlos Hernandez at the service department was helpful, attentive and very communicative with the service of my jeep grand Cherokee. Some recalls had to be done and he took care of it in a timely matter and kept me in the loop with timing by calling me during the day with updates. Good job and I recommend him as your service advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RROY, thanks for stopping by to share your 5-star review of Carlos! We're glad he addressed your vehicle's recalls with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Carlos made my entire experience a seamless and easy!
Carlos made my entire experience a seamless and easy! Thank you Carlos for all your support!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephanie, thanks for taking a moment to share positive and encouraging feedback with us! We're happy Carlos made sure your visit was a breeze, and we hope to continue being your #1 choice for years to come. See you next time!
I worked with Carlos Hernandez at the dealership.
I worked with Carlos Hernandez at the dealership. He was extremely helpful and truthful about my service needs and wants. I super highly recommend him and LA downtown Jeep dealership for all your needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your trust in our service team! We're happy Carlos provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Great service ever, very professional after all Will go
Great service ever, very professional after all Will go back best in south Los Angeles
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose LA CDJR for all your automotive needs!
Thank you
I’ve been to this dealership many times but this was the first time I can say that I had great customer service and it was from Carlos H. Usually, it’s just in and out but he took the time to explain and offer recommendations without being pushy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much, Elene! We're delighted the value of Carlos's support and insight exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!
Excellent customer service and communication.
I want to thank Sugey and David for their help and support during the time my vehicle was in service, I really appreciate their feedback and communication,excellent customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alejandro, thanks for the fantastic review of Sujey and David! We're pleased they handled your automotive needs with the utmost advocacy and prompt communication. Thank you for continuing to choose LA CDJR for your vehicle's service!
Epic experience buying Jeep from Jeremy Williams
Jeremy Williams really knocked it out of the park when he helped us get our new Jeep, making the whole process super easy and totally stress-free. We did most of the deal over text, which was perfect for us, and he made sure we got the best car at the best price before we made any final decisions. What really blew us away was how he went the extra mile and brought the Jeep right to our house the night we said 'yes' – now that’s what we call top-notch service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sean, that's a really solid review of Jeremy and he totally deserves all the credit. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new Jeep, from all of us at LA CDJR!