Reviews
I can not tolerate being lied to!
I can not tolerate being lied to! This dealership sold me a 2022 Lincoln Aviator Black Label they traded, for $46k+, that had undisclosed, pre-existing body damage. I was able to prove that with a photo taken before I bought it, after I had it inspected by a body shop. Not one person replied to my correspondence until after I posted a very negative review on Google. Once they lie to you, all their truths are questionable.
I can not tolerate being lied to!
I can not tolerate being lied to! This dealership sold me a 2022 Lincoln Aviator Black Label they traded, for $46k+, that had undisclosed, pre-existing body damage. I was able to prove that with a photo taken before I bought it, after I had it inspected by a body shop. Not one person replied to my correspondence until after I posted a very negative review on Google. Once they lie to you, all their truths are questionable.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Yechave, we regret to hear that you had this experience with us. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
You guys have the best service team including your tech
You guys have the best service team including your tech Matt. ALICIA,NICK,MATT have always been the best!!! They deserve raise and praise for there outstanding customer service and truly caring over the years thank bmw of Wyoming valley
You guys have the best service team including your tech
You guys have the best service team including your tech Matt. ALICIA,NICK,MATT have always been the best!!! They deserve raise and praise for there outstanding customer service and truly caring over the years thank bmw of Wyoming valley
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
Great service from the salesperson to the manager to
Great service from the salesperson to the manager to finance. Every one was pitching in to help.
Great service from the salesperson to the manager to
Great service from the salesperson to the manager to finance. Every one was pitching in to help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear that everything was completed to your satisfaction, Bill! Please let us know if there is ever anything else we can assist you with.
Amazing experience with Alicia at BMW 10 plus everything
Amazing experience with Alicia at BMW 10 plus everything went very smoothly an the communication was wonderful
Amazing experience with Alicia at BMW 10 plus everything
Amazing experience with Alicia at BMW 10 plus everything went very smoothly an the communication was wonderful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wendy, we're happy you found our staff Alicia to be so supportive during your experience here at BMW of Wyoming Valley. We are always more than happy to assist you if anything else comes up. Take care!
I have now purchased or leased 8 new BMW's at Wyoming
I have now purchased or leased 8 new BMW's at Wyoming Valley BMW. Including my first all-electric. The people are all amazing, completely trusted, friendly and committed to my satisfaction. Maurice in sales, Alicia in service and Steve the GM are the best of BMW.
I have now purchased or leased 8 new BMW's at Wyoming
I have now purchased or leased 8 new BMW's at Wyoming Valley BMW. Including my first all-electric. The people are all amazing, completely trusted, friendly and committed to my satisfaction. Maurice in sales, Alicia in service and Steve the GM are the best of BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jordan, we're happy you found our staff so supportive during your experience here at BMW of Wyoming Valley. Please don't hesitate to reach out if there's anything additional we can do for you.
My favorite dealership by far.
My favorite dealership by far. Service is fast, great and I trust what they do and say. Joe in service is always super helpful and accommodating.
My favorite dealership by far.
My favorite dealership by far. Service is fast, great and I trust what they do and say. Joe in service is always super helpful and accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Heather, we're happy you found our staff so supportive during your experience here at BMW of Wyoming Valley. Please let us know if there is anything else we can do for you; we are more than happy to help!
The reason this is my 4th BMW is because of Alicia!
The reason this is my 4th BMW is because of Alicia!! She makes the service process so easy!!
The reason this is my 4th BMW is because of Alicia!
The reason this is my 4th BMW is because of Alicia!! She makes the service process so easy!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Chris was extremely knowledgeable about the new X3 and
Chris was extremely knowledgeable about the new X3 and very helpful in the buying processs
Chris was extremely knowledgeable about the new X3 and
Chris was extremely knowledgeable about the new X3 and very helpful in the buying processs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sally, thank you for your feedback regarding your vehicle purchase and thank you for your business!
Tony was wonderful to work with, as was the entire staff
Tony was wonderful to work with, as was the entire staff at BMW Wyoming Valley! Highly recommend.
Tony was wonderful to work with, as was the entire staff
Tony was wonderful to work with, as was the entire staff at BMW Wyoming Valley! Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Alicia Lewis in the service department is Excellent,
Alicia Lewis in the service department is Excellent, informative, and friendly. She is very experienced with BMW and customer service. She always responds in a timely manner when I call or text her. Just a delight to deal with and pleasant to talk to. I wouldn’t go anywhere else. Friendliest dealership. BMWs are just an all-around great driving machine also
Alicia Lewis in the service department is Excellent,
Alicia Lewis in the service department is Excellent, informative, and friendly. She is very experienced with BMW and customer service. She always responds in a timely manner when I call or text her. Just a delight to deal with and pleasant to talk to. I wouldn’t go anywhere else. Friendliest dealership. BMWs are just an all-around great driving machine also
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your recent service experience with us, Raymond! We hope you continue to choose BMW of Wyoming Valley as your first choice for all your vehicle needs.