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Oxford Dodge Chrysler Ltd.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oxford Dodge Chrysler Ltd. from DealerRater.

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Exceptional service

I am extremely pleased with the professionalism that I experienced with Oxford Dodge. I was listened to and the options for vehicles were clearly explained. The staff were friendly and knowledgeable. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience at Oxford Dodge. We hope that you're loving your new vehicle!

Amazing service, and affordable prices for every family

Deborah Mills-Beauchamp was super helpful with finding our young family the right car, for a price we could realistically afford. Thank you Oxford Dodge!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience at Oxford Dodge. Welcome to the Oxford Dodge family, we hope that you're enjoying your new vehicle!

Amazing customer service all around!

I live more than 2 hours away from the dealership and the staff were so accommodating. We were offered coffee or water as soon as we got there and everyone was so friendly. Yasser was amazing! So nice and down to earth. He was very patient and understanding the day of my test drive. He answered all our questions and then some. He was able to make me a great deal. The day of my pickup, Yasser personally called me to give a few reminders and a few things I didn't even think about. He kept saying to drive safe and we'll see whenever you get here. We arrived around 6pm and were greeted with a warm smile and friendly hand shakes. Everything was ready to go and Yasser assisted in setting up my satellite radio and phone. He even completely changed my licence plates in the freezing cold and was still smiling. There was zero pressure and felt like a family environment. I even got to see pictures and videos of his baby girl! I can't say enough positive things about this dealership. It was completely worth the extra drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience. We are so happy to hear that all of our staff members were able to make your experience at Oxford Dodge worth the drive. Welcome to the Oxford Dodge family!

The best car purchase I have ever had.

Deb Beauchamp and the Oxford Dodge team were truly amazing in helping me with my new 2019 Jeep Rubicon purchase. I had lots of questions when starting my search and they were great at providing answers and lots of options to choose from. Everything from start to finish was very professional, 100% honest, and with great communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience at Oxford Dodge. We're happy to hear that Deb was able to make your experience at Oxford Dodge as smooth as possible. Hope you're enjoying your new vehicle!

My experience was amazing

I gave this dealership 5 stars because the sells man was amazing he was very friendly and answered all our questions and made us feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience at Oxford Dodge. We're glad to have you as part of our Oxford Dodge Family!

Best car purchase ever

I dealt with a few different people during the purchase of my vehicle. I will say that they all did everything to make it a great and easy time for me. Go Yasser and Greg at Oxford Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience at Oxford Dodge. Hope you're enjoying your new vehicle!

Amazing staff

Steller service. Paul and Mike went through all of the options I had to do with mobility. Andrea was wonderful with the financing part.amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to let us know how your experience at Oxford Dodge went. I'm glad to hear that Paul, Mike, and Andrea were able to make your visit to Oxford Dodge enjoyable and easy. Hope you're enjoying the new vehicle!

Did not get ownership when I picked up my new car

I was a signed a purchase agreement with Oxford Dodge on October 27, 2018. I was trading in a 2013 Fiat on the purchase of a 2017 Jeep Renegade. An appointment was made for me to pickup my new vehicle and leave my traded-in vehicle for one week later on November 2, 2018. At the time of purchase, there was no mention of the ownership for the new vehicle, but Oxford Dodge already had the ownership of my traded-in vehicle. Upon returning home, I realized I had not been given the ownership to the new vehicle. I called Oxford Dodge on Monday, November 4, 2018 and was told Oxford Dodge had not even registered the purchase of the Jeep Renegade nor had they transferred the licence plates from my Fiat to the Jeep Renegade. Upon calling Oxford Dodge to get my ownership, I was advised by both the Used Car Sales Manager and the General Manager that this occurs often with Oxford Dodge and it was no big deal. I was told that the registration of my new purchase "would happen when it happened", Both managers were extremely condescending and rude. Do not pick up a purchased car from Oxford Dodge without checking to be sure they have actually completed all the registration and paperwork. Even better still, do not purchase a vehicle from Oxford Dodge. I certainly never will again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Deb is amazing

We weren’t quite sure if we were going to go through Oxford Dodge until we met Deb. She not only was able to get our interest rate lowered but was able to make everything happen so quickly and answered all of our questions and if she didn’t know something she asked others that would know. She is amazing and if needed we will definitely come back to Oxford Dodge to see her again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to let us know how your experience went. I'm glad to hear that Deb was able to make your visit to Oxford Dodge enjoyable, and got you the best deal possible. Hope you're enjoying the new vehicle!

2018 Ram 1500

Oxford dodge and their staff made buying my truck an enjoyable and easy process. They made sure I got the best possible deal and that I got the best possible trade for my old vehicle. I would recommend oxford dodge and salesman Todd Baynham to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to let us know how your experience went. I'm glad to hear that Todd was able to make your visit to Oxford Dodge enjoyable and essay. Hope you're enjoying the new vehicle, it was great doing business with you!