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Gesner Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gesner Auto from DealerRater.

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One of the best dealership

Awesome place to buy a car from. Customer service is outstanding. Chris is one of the best Sales man I've come across. He really cares and goes above and beyond to make sure you're satisfied with your purchase. I would definitely recommend this dealership to my friends and family.

One of the best dealership

Awesome place to buy a car from. Customer service is outstanding. Chris is one of the best Sales man I've come across. He really cares and goes above and beyond to make sure you're satisfied with your purchase. I would definitely recommend this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Customer Service!

I purchased a 2020 Equinox. Ryan was so great and made me feel so at ease. I had been looking for a SUV for what seems like forever and boy did I come to the right place! From the minute I walked in I was welcomed and there was no pressure like at other places I had been. The buying process was so easy it literally took 30 min! They took care of everything. When Ryan called to tell me my car was ready I let him know I did not have a ride to get my new car. Not wanting me to wait he arranged for my car to be delivered to me 30 minutes away free of charge! It truly meant the world to me! Great friendly customer service! If you are looking for a used car do not hesitate to stop by Gesner Auto you will be happy you did!

Awesome Customer Service!

I purchased a 2020 Equinox. Ryan was so great and made me feel so at ease. I had been looking for a SUV for what seems like forever and boy did I come to the right place! From the minute I walked in I was welcomed and there was no pressure like at other places I had been. The buying process was so easy it literally took 30 min! They took care of everything. When Ryan called to tell me my car was ready I let him know I did not have a ride to get my new car. Not wanting me to wait he arranged for my car to be delivered to me 30 minutes away free of charge! It truly meant the world to me! Great friendly customer service! If you are looking for a used car do not hesitate to stop by Gesner Auto you will be happy you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Christopher Carvalho

Thank you Christopher for help with my 2019 Nissan Rouge. Everyone ask for Christopher Carvalho! Best experience ever purchased a car with Christopher thank you

Christopher Carvalho

Thank you Christopher for help with my 2019 Nissan Rouge. Everyone ask for Christopher Carvalho! Best experience ever purchased a car with Christopher thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nice Selection

Great experience. Very informative and no pressure. Definitely better experience than I expected. Definitely not like regular dealers who hassle the xxxx out of you

Nice Selection

Great experience. Very informative and no pressure. Definitely better experience than I expected. Definitely not like regular dealers who hassle the xxxx out of you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome place to buy from

Awesome dealership...amazing customer service. I would definitely buy another car from them. They found a way to get me in the car I wanted at a great price.

Awesome place to buy from

Awesome dealership...amazing customer service. I would definitely buy another car from them. They found a way to get me in the car I wanted at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Place to Come!

Christopher is the best to work with and makes buying easy and stress free. He is very professional and will definitely be coming here again!

Best Place to Come!

Christopher is the best to work with and makes buying easy and stress free. He is very professional and will definitely be coming here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great Auto Dealer

My car buying experience of a Toyota Highlander was very easy to do with Gesner Auto . Christopher Carvalho was very thorough and professional in the whole process.

A great Auto Dealer

My car buying experience of a Toyota Highlander was very easy to do with Gesner Auto . Christopher Carvalho was very thorough and professional in the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best seller I know

Christopher Carvalho was excellent in the service, he was very kind and showed me all the details of the car, an exceptional seller, I’m very happy as a costumer

The best seller I know

Christopher Carvalho was excellent in the service, he was very kind and showed me all the details of the car, an exceptional seller, I’m very happy as a costumer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad remote start

Gesner auto had put our car starter in on our vehicle, and a year later we tried to get an inspection sticker finding out unfortunately we could not because the way they put the starter in had altered important plugs and inspection place would not give it to us.....3 weeks later my wife's car would not start at all, and the steering wheel and brakes had locked up completely. thank god while she was not driving with our daughter as well...after trying every possible scenario we had to take her car to toyota, where they had deamed this issue being the remote starter that was put in and they had to remove it. We called the owner Andy to try and see if he would do right by his business and reimburse us the money we had to pay to fix my wife's car due to the horrible way they tried to put in this remote start..he would not help us at all and took no responsibility for what his workers had done with how awful they did with the wiring on this remote start...I gave him every opportunity to make this right seeing as how my wife and I had lost time from work...payed for towing as well as service that we should not have had to pay for to remove the faulty wiring for the remote start on my wife's car...the only thing he tried to do for us was to give us a credit at his shop...we will never want them to touch this vehicle again after how bad they messed up the car and how dangerous of a situation this could have been for my family. I hope other people realize how much of a bad business person this individual is and my friends and family will no longer do business with this man

Bad remote start

Gesner auto had put our car starter in on our vehicle, and a year later we tried to get an inspection sticker finding out unfortunately we could not because the way they put the starter in had altered important plugs and inspection place would not give it to us.....3 weeks later my wife's car would not start at all, and the steering wheel and brakes had locked up completely. thank god while she was not driving with our daughter as well...after trying every possible scenario we had to take her car to toyota, where they had deamed this issue being the remote starter that was put in and they had to remove it. We called the owner Andy to try and see if he would do right by his business and reimburse us the money we had to pay to fix my wife's car due to the horrible way they tried to put in this remote start..he would not help us at all and took no responsibility for what his workers had done with how awful they did with the wiring on this remote start...I gave him every opportunity to make this right seeing as how my wife and I had lost time from work...payed for towing as well as service that we should not have had to pay for to remove the faulty wiring for the remote start on my wife's car...the only thing he tried to do for us was to give us a credit at his shop...we will never want them to touch this vehicle again after how bad they messed up the car and how dangerous of a situation this could have been for my family. I hope other people realize how much of a bad business person this individual is and my friends and family will no longer do business with this man

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buying myself the car I wanted.

Friendly and knowledgeable. David was a pleasure to work with and VERY helpful. I felt confident that this was the place I wanted to purchase a car from. He was great!

Buying myself the car I wanted.

Friendly and knowledgeable. David was a pleasure to work with and VERY helpful. I felt confident that this was the place I wanted to purchase a car from. He was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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