Kalidy Kia

Excelent Buen trato. Buen tiempo de atención y Excelente relación costo beneficio Buen ambiente de espera

It was clean and great communication My oil change was done in a timely manner and Paige kept in great contact.

The dealership was clean. Paige in the service department was very friendly, helpful and thorough. I was given an estimate of what I needed done or what service was suggested for my car's mileage. I have been pleased every time with the service and accommodations.

Amazing customer service. Done in a timely manner. Loved that there was WiFi available. Awesome job!

They got me in the same day I called. Done my alignment and offered me a free wash

Everything was good. I appreciated that the waiting area that included tables, power and internet so I could do work while there. Paige was professional and easy to talk to.

When I made the appointment I was told I needed $800 worth of past due preventative maintenance. When I got there they did the inspection and said I needed $1260 worth of additional maintenance done as well. I declined all but the oil change I scheduled and the complimentary car wash. When at the counter to pay for my oil change I asked for a print out of all of the maintenance that needed done. I only received a copy of the stuff found that was 'needed' during the inspection not the rest. I found that out when I got home and was looking at the paperwork. I immediately called the dealership and let someone know and was told I would get that missing paperwork via email. It is now 2 business days later and I am still waiting on that paperwork. The car was never washed for the complimentary car wash like I was told it would be. 10/10 do NOT recommend KALIDY to anyone.

Amazing experience at Kalidy Kia! Service advisor was knowledgeable, fixed my issue fast, and kept me updated. Fair pricing, stress-free and an easy 5 stars!

I took my new Kia sorento in for a software recall. They identified the need for an alignment. Since the car had less than 1,000 miles they did not charge for the alignment. They did shear the alignment bolt keeping my car 2 weeks before finalizing the repairs. They later shared the bolt was sheared due to it being a reverse threaded bolt. It appears someone missed the training updates. The service manager was very rude when we initially questioned the repairs.

Everything was fixed well it just took a little longer than they said, but no worries.