Reviews
I am very pleased with our experience trading for a
I am very pleased with our experience trading for a vehicle at this location! We were treated so kindly by the whole staff! Johnny Rutherford, our salesman, was the greatest!!! We will recommend him highly!!! Thank you all!!! Biannca Fox
I am very pleased with our experience trading for a
I am very pleased with our experience trading for a vehicle at this location! We were treated so kindly by the whole staff! Johnny Rutherford, our salesman, was the greatest!!! We will recommend him highly!!! Thank you all!!! Biannca Fox
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Biannca Fox, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Preston, Gavin & Tony were fantastic to work with.
Preston, Gavin & Tony were fantastic to work with...EXCELLENT experience! I highly recommend this dealership for anyone in need of an automobile!
Preston, Gavin & Tony were fantastic to work with.
Preston, Gavin & Tony were fantastic to work with...EXCELLENT experience! I highly recommend this dealership for anyone in need of an automobile!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing recommendation! We’re so glad to hear Preston, Gavin, and Tony made your experience excellent from start to finish. We truly appreciate your support and look forward to helping you again in the future!
Jeremy R.
Jeremy R. was great in helping us find the vehicle we wanted. Would definitely recommend to anyone looking for a new ride.
Jeremy R.
Jeremy R. was great in helping us find the vehicle we wanted. Would definitely recommend to anyone looking for a new ride.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike L, we are so happy to read such a great review about Mtn View Nissan Of Cleveland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Gina was wonderful!
Gina was wonderful! She worked with me to get me in the right car that would fit best for me & made sure everything went smoothly. This is my 2nd time buying from her & she did great!
Gina was wonderful!
Gina was wonderful! She worked with me to get me in the right car that would fit best for me & made sure everything went smoothly. This is my 2nd time buying from her & she did great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tori, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mtn View Nissan Of Cleveland!
Absolutely had an amazing experience!
Absolutely had an amazing experience! Bought my first car. Great experience would definitely come back!
Absolutely had an amazing experience!
Absolutely had an amazing experience! Bought my first car. Great experience would definitely come back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kali, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Be ware of over prices parts
Had car trouble and took it to Mountain view as a convenience. They charged $99 to diagnose and Auto Zone would have done at no charge. An air censor cost $317, I found the exact same one for $38 on line. Another cost for install of $100. Total bill was $520 but they did not charge for reprogramming. $520 for a $38 part. They also wanted $24 for a $12 air filter and $265 for new battery. I should have known better
Be ware of over prices parts
Had car trouble and took it to Mountain view as a convenience. They charged $99 to diagnose and Auto Zone would have done at no charge. An air censor cost $317, I found the exact same one for $38 on line. Another cost for install of $100. Total bill was $520 but they did not charge for reprogramming. $520 for a $38 part. They also wanted $24 for a $12 air filter and $265 for new battery. I should have known better
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Herron, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Whatch out for the sharks in finance office
The sales people good but the finance manager just another shark and was my mistake not looking at the things I signed I put 2700 down and they added dock fees and gap insurance and other extras never even went over this just hurry up sign this so I need to try to get this loan bought out quickly
Whatch out for the sharks in finance office
The sales people good but the finance manager just another shark and was my mistake not looking at the things I signed I put 2700 down and they added dock fees and gap insurance and other extras never even went over this just hurry up sign this so I need to try to get this loan bought out quickly
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Wayne, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please give us a call so we can discuss how we can make your next visit a great one!
Good experience
The only buying issue we had was the finance company but the dealership assured us they would take care of it and they did. The overall buying experience was great, staff was friendly and made the purchase enjoyable. The only complaint was the cleanliness of the interior and bed of the truck. The dash had visible debris and there was food and trash under the front seat where the air vent sends air to the back. We didn’t see it until we got home. We will clean it up but something might need to be mentioned to the detail department for future clean outs. This is the only reason we are giving a rating of 4 stars instead of 5.
Good experience
The only buying issue we had was the finance company but the dealership assured us they would take care of it and they did. The overall buying experience was great, staff was friendly and made the purchase enjoyable. The only complaint was the cleanliness of the interior and bed of the truck. The dash had visible debris and there was food and trash under the front seat where the air vent sends air to the back. We didn’t see it until we got home. We will clean it up but something might need to be mentioned to the detail department for future clean outs. This is the only reason we are giving a rating of 4 stars instead of 5.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wade And Kelli, thank you for your kind review; we are happy to pass along your comments to the team here at Mtn View Nissan Of Cleveland!
Poor service and incredibly dishonest people here.
The salesman and the finance manager lied continuously throughout the entire process. I should have went elsewhere. I will never return to ANY Nissan dealership.
Poor service and incredibly dishonest people here.
The salesman and the finance manager lied continuously throughout the entire process. I should have went elsewhere. I will never return to ANY Nissan dealership.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Sorry to hear that your experience with us was less than perfect. If you could give us a call at your earliest convenience to discuss this please contact us.
We really enjoyed our visit here at mtn view !!!!!
My salesmen Nic Adcock and everyone at MTN View Nissan treated us very well and helped us with all of our needs. Thank you everyone.
We really enjoyed our visit here at mtn view !!!!!
My salesmen Nic Adcock and everyone at MTN View Nissan treated us very well and helped us with all of our needs. Thank you everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's great to hear, Bree! Thank you so much!