Reviews
Our sales consultant Youssef was great and I'd give him a
Our sales consultant Youssef was great and I'd give him a 5 start review. He kept us informed and followed up after we purchased the truck offering assistance on any questions or assitance we needed learning about the vehicle.
Our sales consultant Youssef was great and I'd give him a
Our sales consultant Youssef was great and I'd give him a 5 start review. He kept us informed and followed up after we purchased the truck offering assistance on any questions or assitance we needed learning about the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Steven! I appreciate your feedback and am thrilled to hear about your positive experience with Youssef at Gerald Ford. It's great to know he provided excellent support during your truck purchase. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford
Jonathan and Aaron are great to work with and Jonathan
Jonathan and Aaron are great to work with and Jonathan went above and beyond washing our F350 himself when he couldn't get a porter. As a team they made sure we had an efficient process with minimal waiting time
Jonathan and Aaron are great to work with and Jonathan
Jonathan and Aaron are great to work with and Jonathan went above and beyond washing our F350 himself when he couldn't get a porter. As a team they made sure we had an efficient process with minimal waiting time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Barry! I’m glad to hear that Jonathan and Aaron provided you with exceptional service during your visit to Gerald Ford. It’s great to know that Jonathan went the extra mile to ensure your Ford F350 was well taken care of. I truly appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford
Top of the line service from Oscar.
Top of the line service from Oscar. He is outstanding and is a asset to the service department.
Top of the line service from Oscar.
Top of the line service from Oscar. He is outstanding and is a asset to the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Dawn! I truly appreciate your kind words about Oscar and the top-of-the-line service you received. I’m glad to hear he made a positive impact during your visit. We look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford
Avlor was great to work with.
Avlor was great to work with. Made the process super simple and easy. Great communications skills, quick response, provided all info and pictures requested.
Avlor was great to work with.
Avlor was great to work with. Made the process super simple and easy. Great communications skills, quick response, provided all info and pictures requested.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Edgar! I appreciate your kind words about Avlor and am thrilled to hear that your experience was simple and easy. Great communication is important to us, and we're glad it made a positive impact on your transaction. We look forward to assisting you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford
I called them in the morning and they got me in right
I called them in the morning and they got me in right away. And fixed the car in the same day. Plus they dropped me back at home. And delivered the truck back to. Great service
I called them in the morning and they got me in right
I called them in the morning and they got me in right away. And fixed the car in the same day. Plus they dropped me back at home. And delivered the truck back to. Great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, John! I'm thrilled to hear that you had such a positive experience with our service. It's great to know that we could get your truck fixed on the same day and provide you with a convenient pick-up and delivery. I appreciate your kind words and we look forward to serving you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford
The service team was extremely nice and polite - best
The service team was extremely nice and polite - best service experience I have ever had! The waiting room was pleasant and very clean - appreciated the free coffee.
The service team was extremely nice and polite - best
The service team was extremely nice and polite - best service experience I have ever had! The waiting room was pleasant and very clean - appreciated the free coffee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Andrew! I’m happy to hear that you had the best service experience ever and enjoyed our clean waiting room and complimentary coffee. At Gerald Ford, we strive to provide exceptional service, and your feedback truly motivates us. We look forward to welcoming you back next time! Sincerely, Tom Kastrati General Manager Gerald Ford
Avlor was GREAT to work with.
Avlor was GREAT to work with. Very polite and wonderful follow up. Enjoyed working with everyone at the dealership, but Avlor really stood out.
Avlor was GREAT to work with.
Avlor was GREAT to work with. Very polite and wonderful follow up. Enjoyed working with everyone at the dealership, but Avlor really stood out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Thomas! I'm thrilled to hear about your positive experience with Avlor and our team at Gerald Ford. It’s great to know that you enjoyed your time at the dealership. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford
Daniel merlo the sales person that took care of me was
Daniel merlo the sales person that took care of me was great provided me with quick answers and found the truck I wanted
Daniel merlo the sales person that took care of me was
Daniel merlo the sales person that took care of me was great provided me with quick answers and found the truck I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Daniel, for your wonderful review! I’m thrilled to hear that our salesperson was able to assist you promptly and find the truck you wanted. I appreciate your business, and we look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford
I was treated extremely well by the Gerald service team
I was treated extremely well by the Gerald service team members, Vito and Oscar. I couldn't be more pleased with the way they handled our difficult situation from beginning to end.
I was treated extremely well by the Gerald service team
I was treated extremely well by the Gerald service team members, Vito and Oscar. I couldn't be more pleased with the way they handled our difficult situation from beginning to end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, John! I'm thrilled to hear that Vito and Oscar provided you with exceptional service during your time with us. Your satisfaction is our priority, and we appreciate your kind words about our team. We look forward to seeing you again soon at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford
I truly enjoy working with Kaine and his team, they make
I truly enjoy working with Kaine and his team, they make buying vehicles for our fleet efficient and convenient.
I truly enjoy working with Kaine and his team, they make
I truly enjoy working with Kaine and his team, they make buying vehicles for our fleet efficient and convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We're glad to hear that you enjoy working with Kaine and our team at Gerald Ford. Our goal is to make the vehicle buying process efficient and convenient for all our customers. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford