Aston Martin Palm Beach

They always responded to my texts, calls, and emails. They cooperated with the PPI that I had arranged (the car earned 95 out of 100 points, so I bought it. Even after the sale, Eric Cotto assisted me in documenting the provenance of my car, which shows his professionalism. I would recommend this dealership to anyone seeking a quality pre-owned luxury vehicle.

Pleasant experience with everyone I met. Very helpful and attentive and took extra care in all sales and customer service function in delivering the auto same day.

Brian Gutierrez was my sales rep and the level of service was outstanding. Truly an enjoyable experience from beginning to end

From the moment we walked in the door of the dealership and were introduced to Brian the whole purchasing process to buy our Aston Martin was made extremely easy. Brian was more than helpful and knew his subject matter about all the vehicles we looked at. I would highly recommend anyone to come to Aston Martin Palm Beach to purchase a vehicle.

Ken was very easy to work with and extremely accommodating.He and Don worked with me as a 1st Aston owner to drive a number of vehicles in order to get comfortable. It was a much more friendly experience than many other dealerships. Two other places I visited never even offered to allow me to test drive. Ken had the vehicle prepped and delivered to me in 3 days.

Brian has been thoughtful. creative and conscientious in working with me on my acquisition. I would highly recommend him to anyone looking to buy an Aston or McLaren sportswear.

Brian and the whole team has been excellent in trying to serve my needs for purchasing a brand new Aston Martin DBX for my daughter and especially post sales customer service has been great

I have owned 6 exotic cars in the last 10 years and Aston Martin of Palm Beach is the only time I have had any issues. Where too start, how about on the way home from the dealership the A/C AND the transmission broke. This was on an Timeless Certified Aston Martin "their CPO program". I bought two years of warranty not just the 12 months a CPO comes with, and some extra warranty coverage as well. The dealership attempted three times to fix the transmission it took almost three months. At one point a salesman said " I should just drive the car and ignore the really loud transmission noises, instead of complaining" the dealership had already attempted too fix the transmission two times when I was told that. One time I had to call the dealership parts department myself in order to get a ETA for some parts that were late because the service department was too busy to ask them. There is even more but this review will be too long. When I bought the car 9 days later the dealership sold my very low mileage AMG GTS I traded in it that was still under a Mercedes warranty for an additional 4 years so I couldn't undo this deal. They sold my old car for 10K more than they paid me for it. When they finally got the broken Aston Martin fixed I wanted nothing to do with it or this dealership any more so I suggested that they buy the now fixed car back from me at 12K less than what they sold it to me for. This would give them 22K in profit and a car that is better than what they sold me, and it cost me Three months of warranty 1000.00 prorated loss in addition to everything else. They said no the would only offer 26K less for their broken Aston. They wanted to make 37K profit for selling a broken CPO car to me. I called Aston Martin USA and they couldn't do anything to enforce compliance of their Timeless CPO program, what a valueless product. So the big picture is don't consider the Aston Martin CPO worth anything more than a extended warranty with the limitations of having to use the dealership for repairs. Your better off buying a used Aston Martin from an independent exotic dealer. You WILL save money and get a cheaper warranty for longer term that you can take anywhere to fix not just an Aston Martin dealership.

Premier Dealership. They make the process very easy, because the people working there are at the top of their profession: very knowledgeable, with respect for the customers and for their emotions, appreciative and helpful.

Excellent dealer. Wonderful professional staff. Superior customer service. Don Cody Our sales rep is extremely knowledgeable!,