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Audi Wyoming Valley

(1,814 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 763-4804 (570) 763-4804
Used (570) 763-4445 (570) 763-4445
Service (570) 763-8270 (570) 763-8270

Reviews

(1,814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Wyoming Valley from DealerRater.

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Dealership was great.

Dealership was great. Audi needs to drop the price of an oil change though. Very expensive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Audi Wyoming Valley service department Is always

The Audi Wyoming Valley service department Is always courteous, professional efficient. They took care of all of my requested service and provided a comprehensive status check of my vehicle. Very pleased with, and highly recommend Audi Wyoming Valley.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best car sales experience we've ever had; our 5th Audi

Best car sales experience we've ever had; our 5th Audi after a couple of Mercedes and a BMW, from Ft Lauderdale to Washington, DC geography. Thankfully, Josh isn't a salesman, rather a professional, knowledgeable business facilitator. Josh has a warm, sincere engagement, direct, informative style, patient and quite capable. Listens, remembers all elements of our conversation and appropriately tacked back to them. His attention to detail throughout is noted and appreciated. Very high-touch as it should be for a quality product. We intended to "just shop" as this was our first stop. Josh converted us to buyers. The dealership is a professional, clean and welcoming environment, which is certainly helpful in the equation. The online dealership ratings coupled with the elements listed above bring forth an excellent enterprise. PS: Troy (finance) also outstanding! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very good service.

Very good service. The valet service is perfect with my work schedule Excellent communication between service dept and myself

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joe was very professional and took care of me quickly.

Joe was very professional and took care of me quickly. Joe is very professional, friendly and took care of my service needs very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service from start to finish!

Great customer service from start to finish! I must say that it was the easiest, most enjoyable, car buying experience I have ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Josh was very knowledgeable and helpful!

Josh was very knowledgeable and helpful! Went above and beyond to make it a great experience! Mitch the sales manager made it a point to come out and speak with us and Jen was very knowledgeable and helpful with processing the paperwork! We finalized the purchase in a few days! Highly recommend calling Josh and the whole Audi Wyoming Valley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brian always goes above and beyond.

Brian always goes above and beyond. The day of my appointment he saw I was doing paperwork and offered me the use an upstairs office area . I declined but was appreciative of the offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brian always stays in touch.

Brian always stays in touch. Explains in somple words. The dealeeship is always comfortable while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thank you for providing great, efficient service John and

Thank you for providing great, efficient service John and Jen. John, I appreciate your responsiveness and attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.