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Audi Wyoming Valley

(1,817 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 763-4804 (570) 763-4804
Used (570) 763-4445 (570) 763-4445
Service (570) 763-8270 (570) 763-8270

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Wyoming Valley from DealerRater.

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The team and communications were very good hope to return

The team and communications were very good hope to return to the dealership for a new car in 3 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Polite, not pushy at all.

Polite, not pushy at all. Answered all questions quickly and honestly. Very easy, stress free buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team, communications, and facility were very

The team, communications, and facility were very professional. I will return to this dealership for service going forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always very thorough.

Always very thorough. I feel comfortable sending my daughter back to Tennessee after they have done service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

In the 35 years I’ve been buying cars, this was the most

In the 35 years I’ve been buying cars, this was the most painless experience I’ve ever had. I didn’t leave feeling like I was taken advantage of and found the entire experience to be very positive. And, bonus … I have an awesome new car! John was personable, knowledgeable and very responsive to texts. He worked with me to get a great car at a great price. I highly recommend John Laino!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service department is excellent.

The service department is excellent. This is why we buy our cars from the dealer. Everything was done correctly & in a timely manner. The staff is friendly & professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Josh was extremely knowledgeable about the car I

Josh was extremely knowledgeable about the car I purchased as well as the Audi brand. He was very detailed in his presentation of the vehicle I was interested in purchasing. The best dealership experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very good service from the team, was prompt, defined and

Very good service from the team, was prompt, defined and executed on the service at the defined price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy process and fair deals.

Easy process and fair deals. I literally came in to sign paperwork and pick up the car while Josh and Troy worked with me remotely on the details ensuring I felt helped and heard throughout the sale while to accommodate my busy schedule. This was the best experience buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. Always quick to respond to questions. The valet service is outstanding. They always do a great job with my vehicle. I've been dealing with WVM for over 20 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.