Reviews
The team and communications were very good hope to return
The team and communications were very good hope to return to the dealership for a new car in 3 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Polite, not pushy at all.
Polite, not pushy at all. Answered all questions quickly and honestly. Very easy, stress free buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The team, communications, and facility were very
The team, communications, and facility were very professional. I will return to this dealership for service going forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always very thorough.
Always very thorough. I feel comfortable sending my daughter back to Tennessee after they have done service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In the 35 years I’ve been buying cars, this was the most
In the 35 years I’ve been buying cars, this was the most painless experience I’ve ever had. I didn’t leave feeling like I was taken advantage of and found the entire experience to be very positive. And, bonus … I have an awesome new car! John was personable, knowledgeable and very responsive to texts. He worked with me to get a great car at a great price. I highly recommend John Laino!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service department is excellent.
The service department is excellent. This is why we buy our cars from the dealer. Everything was done correctly & in a timely manner. The staff is friendly & professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh was extremely knowledgeable about the car I
Josh was extremely knowledgeable about the car I purchased as well as the Audi brand. He was very detailed in his presentation of the vehicle I was interested in purchasing. The best dealership experience I’ve ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good service from the team, was prompt, defined and
Very good service from the team, was prompt, defined and executed on the service at the defined price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy process and fair deals.
Easy process and fair deals. I literally came in to sign paperwork and pick up the car while Josh and Troy worked with me remotely on the details ensuring I felt helped and heard throughout the sale while to accommodate my busy schedule. This was the best experience buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service.
Excellent customer service. Always quick to respond to questions. The valet service is outstanding. They always do a great job with my vehicle. I've been dealing with WVM for over 20 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
