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Audi Wyoming Valley

(1,757 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 763-4804 (570) 763-4804
Used (570) 763-4445 (570) 763-4445
Service (570) 763-8270 (570) 763-8270

Reviews

(1,757 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Wyoming Valley from DealerRater.

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Randy was super accommodating and helpful in the purchase

Randy was super accommodating and helpful in the purchase transaction , the delivery of the car and explaining all of the features after the delivery. Thank you Randy

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for sharing your experience with Randy! We're thrilled to hear he could make your purchase and delivery experience smooth, comfortable, and informative. Randy takes great pride in being accommodating and ensuring every detail is taken care of, from the transaction to the in-depth walkthrough of your new vehicle's features. We hope you're loving every moment behind the wheel, and if you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us and for being part of our Audi family! Enjoy the drive!

I am not setisfied because same one problem the are not

I am not setisfied because same one problem the are not solve in one visit after 3 visits they solve problem but not upto the mark

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. I'm truly sorry to hear that the problem with your vehicle wasn’t resolved to your satisfaction after multiple visits. Our goal is always to provide efficient, high-quality service, and it sounds like we fell short of that here. If there are any remaining issues or if there’s anything specific that didn’t meet your expectations, we’d be glad to make it right. Please feel free to reach out to me directly, and I’ll ensure we do everything possible to address your concerns promptly. Your feedback is invaluable as it helps us improve, and we appreciate the opportunity to make this right. Thank you for giving us the chance to assist you, and we look forward to restoring your trust in our service.

Randy and Charlie r great car people…know there stuff,

Randy and Charlie r great car people…know there stuff, friendly, helpful go out of their way to help.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with Randy and Charlie! We're thrilled to hear they made such a strong impression with their knowledge and friendly, helpful approach. They truly strive to go above and beyond to make every customer feel supported, and it’s wonderful to see that their efforts made a difference for you. If there's anything more we can do to assist, please don’t hesitate to reach out. We’re here to help and would love to ensure that your experience with us stays top-notch! Thank you again for your kind words, and we look forward to seeing you again soon!

The service at Audi Wyoming Valley is always great and

The service at Audi Wyoming Valley is always great and courteous. Sales dept is also great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with both our service and sales teams here at Audi Wyoming Valley. Our goal is to provide every customer with friendly, attentive, and knowledgeable assistance, so it’s fantastic to know we’ve met those expectations for you. We appreciate you taking the time to share your feedback—it’s customers like you who make our work truly rewarding! If there’s ever anything more we can do or if you have any questions, please don’t hesitate to reach out. We look forward to seeing you again soon!

Great experience with sales answering all questions with

Great experience with sales answering all questions with my new Q3! I would highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our sales team could provide the answers and support you needed with your new Q3. Making sure our customers feel informed and comfortable throughout the process is what we aim for, and it’s fantastic to know we hit the mark for you. If there’s anything more we can help with—whether it's questions down the road, service, or support—please don’t hesitate to reach out. Enjoy every mile in your new Q3, and thank you again for the recommendation!

Always excellent service.

Always excellent service. Accomodated my schedule, easy to get an appointment. Kept me informed of the progress of the recall

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your positive experience! We're delighted to hear that our team could accommodate your schedule and make the appointment process so smooth and convenient for you. Keeping you informed and ensuring that you feel confident in every step of your service is one of our top priorities, especially when it comes to recalls. We’re glad we could provide the level of service you expect from us. If there's anything else we can do for you or if you have any future service needs, we’re here to help! Thanks again for trusting us with your vehicle – we look forward to seeing you again soon!

Brian was very professional.

Brian was very professional. Well knowledgeable, he took care business right away it was my pleasure to have him take care of my car troubles. Thank you Brian.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your positive experience! We're thrilled to hear that Brian provided you with prompt, professional service and thorough expertise when taking care of your vehicle. We pride ourselves on having team members like Brian who are dedicated to making every visit as smooth and pleasant as possible. It's wonderful to know he was able to address your concerns and leave you with peace of mind. We truly appreciate your trust in us and look forward to being here for any of your future automotive needs. Thank you again!

Brian and Joe are great and the fellas in the back always

Brian and Joe are great and the fellas in the back always send detailed videos on what they are up to. Always have a clean loaner vehicle and do their best to help out. Have been using them for over 10 years , everything is done right the first time

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your kind words about Brian, Joe, and the rest of our team. It’s great to hear that the detailed videos from our service department have been helpful in keeping you informed about the work being done on your vehicle. We believe transparency is key to building trust with our customers. We’re also glad that you’ve enjoyed the convenience of our clean loaner vehicles and that our team consistently strives to meet your needs. Having customers like you who have been with us for over a decade means the world to us! Your loyalty and support motivate us to maintain our high standards and ensure that everything is done right the first time. If there's anything more we can do for you in the future, please don’t hesitate to reach out. Thank you again for being such a valued member of our Audi Wyoming Valley family!

Worked with Joe Garcia and he is excellent!

Worked with Joe Garcia and he is excellent! Great buying experience and I am now a loyal customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that Joe Garcia provided you with excellent service and that your buying experience was a great one. At Audi Wyoming Valley, we strive to create a welcoming and enjoyable environment for all our customers, and it’s fantastic to know that we’ve succeeded in making you a loyal customer. Joe is indeed a valuable member of our team, and your kind words about him mean a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again and helping you with your next vehicle!

Alex was great and easy to deal with.

Alex was great and easy to deal with. Love the vehicles we bought from him

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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Alex. He truly goes above and beyond to ensure our customers are happy and find the perfect vehicle for their needs. We're also delighted to hear that you love the vehicles you purchased! If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We’re here for you! Thanks again for choosing us, and we hope to see you again soon!