Reviews
I purchased my car three years ago and have taken it to
I purchased my car three years ago and have taken it to the Manassas service center for all the work that needs to be done on it for servicing. Toby is always so polite and lets me know if any additional work need to be done before it's gone. Great job. Keep it up.
I purchased my car three years ago and have taken it to
I purchased my car three years ago and have taken it to the Manassas service center for all the work that needs to be done on it for servicing. Toby is always so polite and lets me know if any additional work need to be done before it's gone. Great job. Keep it up.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I waited a few months before writing a review.
I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.
I waited a few months before writing a review.
I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stewart Vasquez, it's experiences like yours that really keep us motivated!
Auto Giants Mitsubishi's: Jeremy made me feel very taken
Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.
Auto Giants Mitsubishi's: Jeremy made me feel very taken
Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeremy walked us through every step with complete
Jeremy walked us through every step with complete transparency and made the entire process a breeze! They were amazing to work with! Thank you guys!
Jeremy walked us through every step with complete
Jeremy walked us through every step with complete transparency and made the entire process a breeze! They were amazing to work with! Thank you guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Madison, we are very happy we could provide you with a positive experience!
Jeremy was great to work with and the buying process was
Jeremy was great to work with and the buying process was an overall great experience.
Jeremy was great to work with and the buying process was
Jeremy was great to work with and the buying process was an overall great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hunter, thank you for sharing your positive experience!
i was looking at this 2018 bmw 551 and decided to call
i was looking at this 2018 bmw 551 and decided to call autogiants. i spoke to charles harris and he wanted me to come but i live out of state. he was extremely informative. thanks for my new vehicle!!
i was looking at this 2018 bmw 551 and decided to call
i was looking at this 2018 bmw 551 and decided to call autogiants. i spoke to charles harris and he wanted me to come but i live out of state. he was extremely informative. thanks for my new vehicle!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alfred Soberdash, thank you for your kind words and this wonderful review!
I recently purchased a BMW X7 from Auto Giants
I recently purchased a BMW X7 from Auto Giants Mitsubishi, and I couldn’t be happier with the entire process. The staff was professional, knowledgeable, and really made me feel comfortable throughout the sale. They were transparent about everything — no hidden fees or pressure. The car was in excellent condition, exactly as advertised. Special thanks to the sales team especially to Jacob and Philip for their patience and excellent customer service. If you’re looking for a smooth and trustworthy car-buying experience, I highly recommend this dealership!
I recently purchased a BMW X7 from Auto Giants
I recently purchased a BMW X7 from Auto Giants Mitsubishi, and I couldn’t be happier with the entire process. The staff was professional, knowledgeable, and really made me feel comfortable throughout the sale. They were transparent about everything — no hidden fees or pressure. The car was in excellent condition, exactly as advertised. Special thanks to the sales team especially to Jacob and Philip for their patience and excellent customer service. If you’re looking for a smooth and trustworthy car-buying experience, I highly recommend this dealership!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Aziz Zh., we appreciate you taking the time to leave us this feedback.
Had a really positive experience at Autogiants
Had a really positive experience at Autogiants Mitsubishi. Jeremy Scott was fantastic to work with. He was attentive without being pushy and made sure all my questions were answered. The whole process felt straightforward and transparent, which I really appreciated. Jeremy made the experience easy and enjoyable—I’d definitely recommend him and the team at Autogiants to anyone in the market for a vehicle.
Had a really positive experience at Autogiants
Had a really positive experience at Autogiants Mitsubishi. Jeremy Scott was fantastic to work with. He was attentive without being pushy and made sure all my questions were answered. The whole process felt straightforward and transparent, which I really appreciated. Jeremy made the experience easy and enjoyable—I’d definitely recommend him and the team at Autogiants to anyone in the market for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Emily, we are very happy to have provided you with such a positive experience!
Go see Charles m.
Go see Charles m. He is extremely professional and listens. We didn’t purchase a vehicle, but we were educated and treated like family.
Go see Charles m.
Go see Charles m. He is extremely professional and listens. We didn’t purchase a vehicle, but we were educated and treated like family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
John Do, we are glad we could help!
I was looking all around town to try and find the perfect
I was looking all around town to try and find the perfect first car for me. I seen one this beautiful Chevrolet cruise and I called immediately. Charles Harris picked up the phone and reassured me that the car was there and looking beautiful. Guess what it was, and the payment and interest rate he got me for me being your first time buyer was excellent. COME TO AUTO GIANTS!!!
I was looking all around town to try and find the perfect
I was looking all around town to try and find the perfect first car for me. I seen one this beautiful Chevrolet cruise and I called immediately. Charles Harris picked up the phone and reassured me that the car was there and looking beautiful. Guess what it was, and the payment and interest rate he got me for me being your first time buyer was excellent. COME TO AUTO GIANTS!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mariah Fisher, thank you for your kind review; we are happy to pass along your comments to the team here at Auto Giants Mitsubishi!
