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Harry Robinson Sallisaw Ford

(425 reviews)
2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

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Reviews

(425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harry Robinson Sallisaw Ford from DealerRater.

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After purchasing 2023 f150 and being lied to and taken

After purchasing 2023 f150 and being lied to and taken advantage of by salesman and sales manager and purchasing the extended warrantee with the worst experience in purchasing a vehical in 60 yrs. 6 months. Later had recall and also fordpass would not connect to any phones. After them looking at me told me I would hacecto pay an additional 165 dollars diagnostic fee for them to do it after sales manager told me that salesman was suppose to get me connected to it at purchase which never happened. This dealership service and sales takes advantage of elderly 100% disabled combat vet. Run form this dealership

After purchasing 2023 f150 and being lied to and taken

After purchasing 2023 f150 and being lied to and taken advantage of by salesman and sales manager and purchasing the extended warrantee with the worst experience in purchasing a vehical in 60 yrs. 6 months. Later had recall and also fordpass would not connect to any phones. After them looking at me told me I would hacecto pay an additional 165 dollars diagnostic fee for them to do it after sales manager told me that salesman was suppose to get me connected to it at purchase which never happened. This dealership service and sales takes advantage of elderly 100% disabled combat vet. Run form this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We’re sorry to hear about your disappointment and appreciate the opportunity to clarify. Our team explained that diagnostic fees are covered if the concern is caused by a recall. After inspection, we found that you had replaced your vehicle’s wheels and tires with older models, which unfortunately caused a sensor communication issue that isn’t covered under recall or warranty guidelines. We would never mislead a customer — and we deeply respect all veterans. In fact, both Harry Robinson and the sales manager you spoke with proudly served. We truly appreciate your service and are always happy to review any repair concerns with you directly to make sure you have all the information you need.

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After a terrible buying experience full of lies from

After a terrible buying experience full of lies from salesman and sales manager . After 6 months got recall and took in for that and Ford Pass would not connect to anyone's phone and asked them to check and was told by service manager multiple times salesman was supposed to get me hooked up to fordpass by salesman at purchase which didn't happen they told me even after paying for extended service contract that I would have to pay 165 dollars for diagnosing. So this dealership sales and service loces to take advantage of ederlyv100% disabled combat vets Run for this delership

After a terrible buying experience full of lies from

After a terrible buying experience full of lies from salesman and sales manager . After 6 months got recall and took in for that and Ford Pass would not connect to anyone's phone and asked them to check and was told by service manager multiple times salesman was supposed to get me hooked up to fordpass by salesman at purchase which didn't happen they told me even after paying for extended service contract that I would have to pay 165 dollars for diagnosing. So this dealership sales and service loces to take advantage of ederlyv100% disabled combat vets Run for this delership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear about your disappointment and appreciate the opportunity to clarify. Our team explained that diagnostic fees are covered if the concern is caused by a recall. After inspection, we found that you had replaced your vehicle’s wheels and tires with older models, which unfortunately caused a sensor communication issue that isn’t covered under recall or warranty guidelines. We would never mislead a customer — and we deeply respect all veterans. In fact, both Harry Robinson and the sales manager you spoke with proudly served. We truly appreciate your service and are always happy to review any repair concerns with you directly to make sure you have all the information you need.

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Chris went above and beyond on this deal!

Chris went above and beyond on this deal! Thank you guys for the awesome experience!

Chris went above and beyond on this deal!

Chris went above and beyond on this deal! Thank you guys for the awesome experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chris was great to work with!

Chris was great to work with! I told him the exact one I wanted & the payment I needed, he made that happen with absolutely no hassle! Highly recommend going to see him for your next vehicle purchase.

Chris was great to work with!

Chris was great to work with! I told him the exact one I wanted & the payment I needed, he made that happen with absolutely no hassle! Highly recommend going to see him for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My husband and I had a great experience dealing with

My husband and I had a great experience dealing with Chris! He made the process quick and smooth. I will definitely be recommending him to my friends and family in the future!

My husband and I had a great experience dealing with

My husband and I had a great experience dealing with Chris! He made the process quick and smooth. I will definitely be recommending him to my friends and family in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I came to the lot just to check out the inventory for a

I came to the lot just to check out the inventory for a potential future purchase. Chris was very helpful and went out of his way to answer all of my questions, even after knowing I would not be buying anything that day. I will definitely be going back!

I came to the lot just to check out the inventory for a

I came to the lot just to check out the inventory for a potential future purchase. Chris was very helpful and went out of his way to answer all of my questions, even after knowing I would not be buying anything that day. I will definitely be going back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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When I was in need of a vehicle I specifically reached

When I was in need of a vehicle I specifically reached out to Peter, even though he wasn’t my local Ford dealer. This was the third time I have used him a sales person. Every time he was honest and upfront. Integrity matters to me. I would definitely recommend Peter and Sallisaw Ford! So far, I am really enjoying my new vehicle.

When I was in need of a vehicle I specifically reached

When I was in need of a vehicle I specifically reached out to Peter, even though he wasn’t my local Ford dealer. This was the third time I have used him a sales person. Every time he was honest and upfront. Integrity matters to me. I would definitely recommend Peter and Sallisaw Ford! So far, I am really enjoying my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Took time to help got me out of negative equity sold me a

Took time to help got me out of negative equity sold me a newer truck with warranty and was really great awesome experience and staff was very nice

Took time to help got me out of negative equity sold me a

Took time to help got me out of negative equity sold me a newer truck with warranty and was really great awesome experience and staff was very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Daniel stayed late to provide great customer service to

Daniel stayed late to provide great customer service to me and my husband. So thankful! My husband got exactly what he wanted and Daniel went over and beyond. We love Harry Robinson Sallisaw!

Daniel stayed late to provide great customer service to

Daniel stayed late to provide great customer service to me and my husband. So thankful! My husband got exactly what he wanted and Daniel went over and beyond. We love Harry Robinson Sallisaw!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best dealership I've dealt with!

Best dealership I've dealt with! Peter was very communicative and took awesome care of me and went above and beyond to get me into a newer vehicle! Everyone that works there was amazing and I will most def be back in the future!

Best dealership I've dealt with!

Best dealership I've dealt with! Peter was very communicative and took awesome care of me and went above and beyond to get me into a newer vehicle! Everyone that works there was amazing and I will most def be back in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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