Reviews
After purchasing 2023 f150 and being lied to and taken
After purchasing 2023 f150 and being lied to and taken advantage of by salesman and sales manager and purchasing the extended warrantee with the worst experience in purchasing a vehical in 60 yrs. 6 months. Later had recall and also fordpass would not connect to any phones. After them looking at me told me I would hacecto pay an additional 165 dollars diagnostic fee for them to do it after sales manager told me that salesman was suppose to get me connected to it at purchase which never happened. This dealership service and sales takes advantage of elderly 100% disabled combat vet. Run form this dealership
After purchasing 2023 f150 and being lied to and taken
After purchasing 2023 f150 and being lied to and taken advantage of by salesman and sales manager and purchasing the extended warrantee with the worst experience in purchasing a vehical in 60 yrs. 6 months. Later had recall and also fordpass would not connect to any phones. After them looking at me told me I would hacecto pay an additional 165 dollars diagnostic fee for them to do it after sales manager told me that salesman was suppose to get me connected to it at purchase which never happened. This dealership service and sales takes advantage of elderly 100% disabled combat vet. Run form this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re sorry to hear about your disappointment and appreciate the opportunity to clarify. Our team explained that diagnostic fees are covered if the concern is caused by a recall. After inspection, we found that you had replaced your vehicle’s wheels and tires with older models, which unfortunately caused a sensor communication issue that isn’t covered under recall or warranty guidelines. We would never mislead a customer — and we deeply respect all veterans. In fact, both Harry Robinson and the sales manager you spoke with proudly served. We truly appreciate your service and are always happy to review any repair concerns with you directly to make sure you have all the information you need.
After a terrible buying experience full of lies from
After a terrible buying experience full of lies from salesman and sales manager . After 6 months got recall and took in for that and Ford Pass would not connect to anyone's phone and asked them to check and was told by service manager multiple times salesman was supposed to get me hooked up to fordpass by salesman at purchase which didn't happen they told me even after paying for extended service contract that I would have to pay 165 dollars for diagnosing. So this dealership sales and service loces to take advantage of ederlyv100% disabled combat vets Run for this delership
After a terrible buying experience full of lies from
After a terrible buying experience full of lies from salesman and sales manager . After 6 months got recall and took in for that and Ford Pass would not connect to anyone's phone and asked them to check and was told by service manager multiple times salesman was supposed to get me hooked up to fordpass by salesman at purchase which didn't happen they told me even after paying for extended service contract that I would have to pay 165 dollars for diagnosing. So this dealership sales and service loces to take advantage of ederlyv100% disabled combat vets Run for this delership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear about your disappointment and appreciate the opportunity to clarify. Our team explained that diagnostic fees are covered if the concern is caused by a recall. After inspection, we found that you had replaced your vehicle’s wheels and tires with older models, which unfortunately caused a sensor communication issue that isn’t covered under recall or warranty guidelines. We would never mislead a customer — and we deeply respect all veterans. In fact, both Harry Robinson and the sales manager you spoke with proudly served. We truly appreciate your service and are always happy to review any repair concerns with you directly to make sure you have all the information you need.
Chris went above and beyond on this deal!
Chris went above and beyond on this deal! Thank you guys for the awesome experience!
Chris went above and beyond on this deal!
Chris went above and beyond on this deal! Thank you guys for the awesome experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris was great to work with!
Chris was great to work with! I told him the exact one I wanted & the payment I needed, he made that happen with absolutely no hassle! Highly recommend going to see him for your next vehicle purchase.
Chris was great to work with!
Chris was great to work with! I told him the exact one I wanted & the payment I needed, he made that happen with absolutely no hassle! Highly recommend going to see him for your next vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I had a great experience dealing with
My husband and I had a great experience dealing with Chris! He made the process quick and smooth. I will definitely be recommending him to my friends and family in the future!
My husband and I had a great experience dealing with
My husband and I had a great experience dealing with Chris! He made the process quick and smooth. I will definitely be recommending him to my friends and family in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came to the lot just to check out the inventory for a
I came to the lot just to check out the inventory for a potential future purchase. Chris was very helpful and went out of his way to answer all of my questions, even after knowing I would not be buying anything that day. I will definitely be going back!
I came to the lot just to check out the inventory for a
I came to the lot just to check out the inventory for a potential future purchase. Chris was very helpful and went out of his way to answer all of my questions, even after knowing I would not be buying anything that day. I will definitely be going back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When I was in need of a vehicle I specifically reached
When I was in need of a vehicle I specifically reached out to Peter, even though he wasn’t my local Ford dealer. This was the third time I have used him a sales person. Every time he was honest and upfront. Integrity matters to me. I would definitely recommend Peter and Sallisaw Ford! So far, I am really enjoying my new vehicle.
When I was in need of a vehicle I specifically reached
When I was in need of a vehicle I specifically reached out to Peter, even though he wasn’t my local Ford dealer. This was the third time I have used him a sales person. Every time he was honest and upfront. Integrity matters to me. I would definitely recommend Peter and Sallisaw Ford! So far, I am really enjoying my new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took time to help got me out of negative equity sold me a
Took time to help got me out of negative equity sold me a newer truck with warranty and was really great awesome experience and staff was very nice
Took time to help got me out of negative equity sold me a
Took time to help got me out of negative equity sold me a newer truck with warranty and was really great awesome experience and staff was very nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Daniel stayed late to provide great customer service to
Daniel stayed late to provide great customer service to me and my husband. So thankful! My husband got exactly what he wanted and Daniel went over and beyond. We love Harry Robinson Sallisaw!
Daniel stayed late to provide great customer service to
Daniel stayed late to provide great customer service to me and my husband. So thankful! My husband got exactly what he wanted and Daniel went over and beyond. We love Harry Robinson Sallisaw!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best dealership I've dealt with!
Best dealership I've dealt with! Peter was very communicative and took awesome care of me and went above and beyond to get me into a newer vehicle! Everyone that works there was amazing and I will most def be back in the future!
Best dealership I've dealt with!
Best dealership I've dealt with! Peter was very communicative and took awesome care of me and went above and beyond to get me into a newer vehicle! Everyone that works there was amazing and I will most def be back in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
