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Jaguar Land Rover Ocala

(693 reviews)
Visit Jaguar Land Rover Ocala
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:30pm
Tuesday 9:00am–7:00pm 7:30am–6:30pm
Wednesday 9:00am–7:00pm 7:30am–6:30pm
Thursday 9:00am–7:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (352) 399-4223 (352) 399-4223
Used (352) 399-4322 (352) 399-4322
Service (352) 399-4467 (352) 399-4467

Reviews

(693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover Ocala from DealerRater.

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Service is good but the product they’re servicing is bad....

Service is good but the product they’re servicing is bad. Multiple big issues on a new car. At least an extra issue every year so far

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dealership did a great job of selling me a quality car....

Dealership did a great job of selling me a quality car. There were no issues at all. very smooth. I only need my title now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Steven was courteous, knowledgeable , and patient with...

Steven was courteous, knowledgeable , and patient with all my questions . He gave me time to make my decision and put my needs first. It was the best car buying experience I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman Steven Hotilal was AWESOME! He was very...

Salesman Steven Hotilal was AWESOME! He was very thorough and took his time reviewing everything. He kept me informed of the entire process. It was a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jason at the service department is my go to guy for all...

Jason at the service department is my go to guy for all our vehicles. He communicates in a timely manner and is always kindly responsive. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I don't know where to begin however Cheryl Price is the...

I don't know where to begin however Cheryl Price is the most amazing Sales woman I've ever been in contact with! I truly hope she is recognized as a gem to this company because she is!! She has been on top of the game since our first time communicating, attentive, finding exactly what I wanted even after the vehicle I really wanted was unfortunately sold. On top of it all her kindness and patience was outstanding. Cheryl Price left such and impression on me that for my next car purchase I will be returning to seek her out because I can't imagine going through the process with anyone else! I would recommend her to anyone !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I received excellent service and Jay was very friendly...

I received excellent service and Jay was very friendly and helpful. Service was very quick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Accommodated my schedule and provided great customer...

Accommodated my schedule and provided great customer service. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jason always spot on. Waiting on my warranty question and...

Jason always spot on. Waiting on my warranty question and looking at an F Pace

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jason in the service department is professional,...

Jason in the service department is professional, responsive and knowledgeable. Made the service experience painless and convenient. Probably the best auto service I have ever had. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.