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Land Rover West Houston

(469 reviews)
Visit Land Rover West Houston
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (888) 529-5308 (888) 529-5308
Used (888) 869-0257 (888) 869-0257
Service (866) 795-3235 (866) 795-3235

Reviews

(469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover West Houston from DealerRater.

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This place of service is very good.

This place of service is very good. The Staff are great people , they have professional mannerisms. My service person Victor is very professional and happy to see me. He always make sure that I am satisfied with my services and always call to check if everything is okay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lyn, we're happy you found our staff to be so supportive during your experience here at Land Rover West Houston. Don't hesitate to call us if you ever need anything. Be safe on the road!

My vehicle went in for service, which took several days

My vehicle went in for service, which took several days to complete. Vic was outstanding and professional from the moment I stepped out of my vehicle until the service was complete. Incredibly personalized and frequent communication, and the dealership provided transportation to/from my home. Loved this experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be supportive during your experience here at Land Rover West Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is the 2nd car I purchased there.

This is the 2nd car I purchased there. They are always professional and helpful and very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

I come here out of my way for the Best service!

I come here out of my way for the Best service! Always on time and it’s a pleasure to deal with Morris! He is an asset to your firm!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kunal, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

They staff were very friendly, professional and I had

They staff were very friendly, professional and I had great experience generally. Easy to find what I needed as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover West Houston. Don't hesitate to call us if you ever need anything. Be safe on the road!

Staff was courteous and responsive.

Staff was courteous and responsive. The process was seamless and quick. The location was clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

The customer service, engagement was very good.

The customer service, engagement was very good. My representative Tanner was very personal. Kept me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Exceptional and professional service made my purchase a

Exceptional and professional service made my purchase a breeze. I would purchase from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

I found this dealership straightforward and easy to work

I found this dealership straightforward and easy to work with. I would not hesitate to approach them for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

It was a great experience buying my new car, the process

It was a great experience buying my new car, the process was very smooth and quick, the vendor and the staff were very nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Delys, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!