Reviews
Write a reviewFriendly, courteous staff that had all the answers
I big thank you to Don and Owen for finding the car we wanted and two days after we first asked, we drove our new Escape home. Justin was able to give us the best possible price for our trade and all helped to find all of the rebates we qualified for. Thanks for a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the time we walked in the doors to the time we left...
From the time we walked in the doors to the time we left we received A+ customer service. When you left you felt like family. Don Fuller is very personable and professional. Owen the finance manager is great to work with. They answer any questions you have and go the extra mile. Chad in the service department is wonderful to deal with as well. He saw us there purchasing the vehicle and came over to talk with us. Jeremy in the parts department helped us get the items we needed even though it was closing time so that they would be in the next day. I recommend coming to Peru Ford if you are looking for small town customer service. You are not just another customer to them. They all work as a team to make you feel like a customer should feel which is very hard to find now days. I am big on great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We traded our 2013 ford escape for a 2019 ford edge and...
We traded our 2013 ford escape for a 2019 ford edge and couldnt be happier. Steve was very knowledgeable and helpful with any questions we had and Owen was able to get us the financing we wanted, with all our questions answer. They were both great to work with.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful service.
We called in the am, Chad had our car towed and repaired by afternoon. Love working with all the employees at Peru Ford.. Great service
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very happy with my purchase from Peru Ford, all the...
I was very happy with my purchase from Peru Ford, all the people were great and helping me and making sure my ride was in great shape for me. You all did excellent, thank you so much! Sharon Walter
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Truly a pitiful 2nd experience, embarrassing even. Only...
Truly a pitiful 2nd experience, embarrassing even. Only been off the lot for 3weeks now. I understand people have their days, but to have your customer service rep quite literally laugh at you and make a joke out of you through text, and then on top of that tell you your $16,000 is insignificant when you are trying to work with them to fix a problem they made is unacceptable. I originally voted a 4* rating, and after that it quickly went down hill. I give credit when credit is due, and this time people should know what they could possibly be getting into with Steven in the long run. Thankful the dealership at least is fixing the issue.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
GREAT PLACE TO BUY A VEHICLE! Everyone was awesome...
GREAT PLACE TO BUY A VEHICLE! Everyone was awesome definitely be back! You guys rock! Thank you for getting us through our ordeal! And it was nice to meet Oakley! (The shop doggie)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice Place To Get A New Car... And Really Nice People To...
Nice Place To Get A New Car... And Really Nice People To Do Business With If Your Looking For A New Car That’s The Place To Go To
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He was very helpful!! He found the exact match that I...
He was very helpful!! He found the exact match that I wanted down to every exact detail.. great group of people. I would recommend them to everybody... they even entertained my daughter while we were signing the paperwork!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the moment we walked in until the moment we drove...
From the moment we walked in until the moment we drove off ... excellent service! We felt very comfortable and welcome. Buying a vehicle can be a long and frustrating process. Not here - it was smooth and quick. I highly recommend Peru Ford - they truly enjoy helping you find the vehicle you’re looking for. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
