Reviews
Julian always delivers great customer service.
Julian always delivers great customer service. I would recommend others to do business at this facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you so much for your thoughtful review and recommendation! We appreciate you taking the time to let us know that our staff delivered great customer service during your visit. Please let us know if there is anything else we can do for you at Miracle Nissan of Augusta.
The service was excellent.
The service was excellent. My car was completed on time. Jason, the service rep, was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We appreciate you for taking the time to give us feedback. Thank you for your business and wonderful review. It is rewarding to know our team rendered excellent and punctual service. For any additional help or information, please contact us here at Miracle Nissan of Augusta. Have a great day.
Sales department was quick and courteous and was able to
Sales department was quick and courteous and was able to get the necessary parts, relays, and wiring harness in 1 work day. Super customer service buy the service department . Installation of my parts took place very quickly. They also keep you abreast of everything that going on and keep you updated if a problem occurs. . They will provide a ride from their facility to you home and return again if necessary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! We truly appreciate you taking the time to write such a great review and trusting our Service Team at Miracle Nissan of Augusta to take great care of your vehicle. It is our priority to ensure that your automotive needs are met in a time-efficient manner. And we are elated to know that everything was completed to your satisfaction. We will make sure you always get treated with top-notch service every time you visit!
Julian Martin is my customer service representative.
Julian Martin is my customer service representative. He listens, answers all questions, is very knowledgeable, not pushy and respectful. He is easy to work with. I will continue to take my vehicle to him at Miracle Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our knowledgeable Service Team listens to answer all your questions to make sure you have an enjoyable experience. We'll be here for you at Miracle Nissan of Augusta when you need us.
The service attendant was Very courteous and explained
The service attendant was Very courteous and explained all what needed to be serviced on my Vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vanessa, we are so glad our Service Team took impeccable care of you during your visit. Have a great day and come back and see us anytime. Take care.
Great customer service very fast at the services they
Great customer service very fast at the services they make sure you know everything that going on and keeps u updated on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive 5-star rating. We are happy you had a wonderful experience with us here at Miracle Nissan of Augusta.
The dealership is customer service oriented.
The dealership is customer service oriented. They are professional, knowledgeable, and always informs the customer what they are doing. The work is performed in an expeditious manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Miracle Nissan of Augusta is happy to know that you had an honest appointment with our dealership. Thank you so much for offering this kind review. We appreciate you for being our customer.
Caring sales personnel.
Caring sales personnel. Excellent financial person. Provided detailed information on the car's features. Paperwork completion streamlined.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Your 5-Star rating is truly appreciated by our Sales Team and we're so glad that we are able to continually go above and beyond your expectations! At Miracle Nissan of Augusta we look forward to working together in the future.
My service representative Julian clearly explained the
My service representative Julian clearly explained the services and additional service recommendations. He was aware of my existing contract and the vehicle maintenance history which made our conversations and his recommendations helpful. I was very satisfied with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write about your positive experience at Miracle Nissan of Augusta. We're pleased to read our Service Team was attentive and knowledgeable about your existing contract and maintenance history. It is essential to communicate with our customers and recommend services where needed. We are happy you're satisfied and hope you have a good day.
On Saturday my wife turned her 2021 Nissan Altima off.
On Saturday my wife turned her 2021 Nissan Altima off. On Sunday it wouldn’t start we called miracle Nissan to see when I could have it towed to their service department. They said we have 10 am appointment if you could have it towed. The car was picked up at 8:00 am it arrived at 8:30 pm. They called me at 9:00 am to inform me it would checked out let me know on Tuesday the car would be ready by 9:00 am the next day. Once I got there on Tuesday the service advisor told it under warranty still and told me our problem was a dead battery. We were gone by 9:14 am. The customer service was outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to write about your experience with our Service Team. We are thrilled to learn our team provided you with prompt and efficient service. We appreciate your detailed and outstanding review and thank you for choosing Miracle Nissan of Augusta. For any additional help or information, please contact us. Have a jovial day.