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Laguna Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Car isn’t actually at the lot. Bait and switch.

Made an appointment to go check out a car. This place is two hours away. An hour into our drive they tell us the car isn’t on the lot and not available. They tried to make it write by traveling to us but 40 minutes later they backed out of doing that too. Maybe if your close to the business it won’t be a waist of time but I have nothing good to say about this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best dealership ever

Would recommend family and friends to become a part of the Laguna motors family great cars great prices reliable for sure they take care of they own

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Laguna Motors is the Best

The buying experience at Laguna Motors blew me away. I was wary of buying from a used car dealership, but this was totally different. I didn’t feel pressured in any way. My car was priced well, came with a warranty, and they kept in contact with me to make sure I didn’t have any problems. It was the best buying experience I’ve ever had and that I’ve ever heard of. I highly, highly recommend buying from this place. I tell all my friends and family about them. And if I ever buy another used car, it will be from Laguna Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My business not needed

I tried reaching out to these folks because we found a car we wanted to buy same day. They emailed me with a generic email each time. Even though I was detailed about price and pre-approval for financing. Never got a phone call. I was annoyed. They lost out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very satisfied

I was very satisfied with Laguna Motors the overall experience was fun easy going not stressful at all I feel like I really got what I wanted I would recommend Laguna Motors to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Deal Deal

I couldnt be any more happier and excited about my BMW 3 series !!! Darshan made the buying process soooo easy and fast !!! He fought for a good interest rate for me and the payment i wanted and needed ! I would definitely recommend all friends and family to shop here for their next vehicle ! Thank you so much Darshan !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience!!!

Not what you would expect. It’s in an office building with only about 15 cars in the parking lot. Low overhead, friendly staff, nice cars, great deal and an easy, no pressure sale. Magan worked with us and she was awesome. I give them an A plus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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