Reviews
The only one I go to for my oil change and work for my...
The only one I go to for my oil change and work for my car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Scott
We recently purchased a vehicle from Scott Simmons at Bill Estes. Truly the best car buying experience we have ever had. Scott is very honest, explained everything and made it quick and easy. He treated us with respect and kindness and went above and beyond our expectations. I would highly recommend Scott to anyone looking to purchase a car. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Very easy to work with and nice to deal with. get what...
Very easy to work with and nice to deal with. get what you want when you ask. All sales staff very nice..Great place to buy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the sales people to the rest of the staff they are...
From the sales people to the rest of the staff they are all very friendly and very helpful. I have had my vehicle there twice in the last three weeks for work. They kept me informed on the progress. Since I live out of town it is nice that they have an area to wait in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’ve dealt with Estes before, no hassles. Our sales rep...
We’ve dealt with Estes before, no hassles. Our sales rep is Scott Simmons. We’ve bought 9 vehicles previously with Scott as our salesman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was disappointed that you couldn’t fix that annoying...
I was disappointed that you couldn’t fix that annoying “beep” that is every few seconds from the media center (radio). Just because you couldn’t get it to happen for you, doesn’t mean it is acceptable to me. I think if you can’t fix it, you should replace it with a new one. I paid for a 6 year extended warranty!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great service. This was first time in for new car, very...
Great service. This was first time in for new car, very little wait time as complete check out was taking place. Thank you Gary Jobe.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an oil change, tire rotation and two serpentine belts...
Had an oil change, tire rotation and two serpentine belts put on my truck and was there less than 1 hour. Again, great service. Gary Jobe did a great job as always!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bull Estes Lebanon review
The only dealer I go to now. Scott is the best salesman I have ever bought from. He knows the products and explains everything so I can make my decision on what will fit my needs. Gary in service makes sure my vehicles are properly maintained without trying to over sell me on what i don't need. I was a mechanic a very long time ago and appreciate honest repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change Bliss :)
I'm usually hesitant to go back to the car dealership for maintaince however when I purchased the vehicle it came with some free oil changes and I was due for a change. I scheduled an appointment online which was super easy and slick. From the time I pulled my car into the bay I was greeted by 2 friendly guys who were actually ready for me. They walkef me to a great waiting area with refreshments and 20 minutes later I was out the door!! Great service, will definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
