Reviews
Write a reviewI met with Alex and I have never been disrespected like
I met with Alex and I have never been disrespected like that in my life. He was incredibly rude and condescending, he spoke down to me like I was a child, and he couldn't give me a solid answer to any of my questions about the car. When I told him that I wasn't interested and was going to look elsewhere he said "Thank you for wasting my time" and slammed the door in my face. The location of the dealership also was very sketchy, everything just felt off about this place. 0/10 I definitely don't recommend doing business with this man.
I met with Alex and I have never been disrespected like
I met with Alex and I have never been disrespected like that in my life. He was incredibly rude and condescending, he spoke down to me like I was a child, and he couldn't give me a solid answer to any of my questions about the car. When I told him that I wasn't interested and was going to look elsewhere he said "Thank you for wasting my time" and slammed the door in my face. The location of the dealership also was very sketchy, everything just felt off about this place. 0/10 I definitely don't recommend doing business with this man.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They saved us a lot of time shopping for a new / used car
They saved us a lot of time shopping for a new / used car and thank him for a cherry car out of millions.
They saved us a lot of time shopping for a new / used car
They saved us a lot of time shopping for a new / used car and thank him for a cherry car out of millions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service and nice looking vehicles.
Great customer service and nice looking vehicles. Alex the owner work well with his customers.
Great customer service and nice looking vehicles.
Great customer service and nice looking vehicles. Alex the owner work well with his customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I enjoyed working with Alex.
I enjoyed working with Alex. He is a good and down to earth fellow. He was good at proving history and service history on the car.
I enjoyed working with Alex.
I enjoyed working with Alex. He is a good and down to earth fellow. He was good at proving history and service history on the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We were car shopping for a Christmas gift.
We were car shopping for a Christmas gift. My husband called Alex on Friday to inquire about a Mercedes E350 that he had. He was extremely helpful and polite, informed us about the car and what to expect out of this vehicle. On Saturday we had few appointments in Orange County and on the way back we called Alex to ask if we can view and possibly purchase the Benz. It was after hours for the dealership, but he accommodated us and waited for us until a little after 5 pm. When we arrived the car was detailed and washed, in a perfect selling condition. The paperwork was ready to go and we had a successful and very pleasant experience purchasing a vehicle from The Valley Car Guy. Alex was very transparent with everything that we asked, accommodated our toddler with coloring book and markers. We were in and out for less than one hour. Being a matter of fact business owner and valuing your clients time and your own time is important . Highly recommend this dealership.
We were car shopping for a Christmas gift.
We were car shopping for a Christmas gift. My husband called Alex on Friday to inquire about a Mercedes E350 that he had. He was extremely helpful and polite, informed us about the car and what to expect out of this vehicle. On Saturday we had few appointments in Orange County and on the way back we called Alex to ask if we can view and possibly purchase the Benz. It was after hours for the dealership, but he accommodated us and waited for us until a little after 5 pm. When we arrived the car was detailed and washed, in a perfect selling condition. The paperwork was ready to go and we had a successful and very pleasant experience purchasing a vehicle from The Valley Car Guy. Alex was very transparent with everything that we asked, accommodated our toddler with coloring book and markers. We were in and out for less than one hour. Being a matter of fact business owner and valuing your clients time and your own time is important . Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing and easy experience
Amazing and easy experience buying a car. Alex was extremely helpful and knew everything about my car. He was very patient and answered me all my questions. Thank you,
Amazing and easy experience
Amazing and easy experience buying a car. Alex was extremely helpful and knew everything about my car. He was very patient and answered me all my questions. Thank you,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely Shady "Dealer"
Stay away! Worst car buying experience EVER!! EXTREMELY SHADY! Cars are all xxx!! Do yourself a favor and save your money and go to a reputable dealer!
Extremely Shady "Dealer"
Stay away! Worst car buying experience EVER!! EXTREMELY SHADY! Cars are all xxx!! Do yourself a favor and save your money and go to a reputable dealer!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Perfect dealership for buying used car
They have great used cars. I’m doing business with Alex for many years. I bought multiple used cars from him. They also offer extended warranty/repair insurance for your peace of mind.
Perfect dealership for buying used car
They have great used cars. I’m doing business with Alex for many years. I bought multiple used cars from him. They also offer extended warranty/repair insurance for your peace of mind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best deal
Alex was helped me to get my car financed with really good deal and best rate. The car bought was 2009 Toyota Corolla.it was my first car. Best experience.
Best deal
Alex was helped me to get my car financed with really good deal and best rate. The car bought was 2009 Toyota Corolla.it was my first car. Best experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely satisfied with his service
I had a great experience working with Alex , Im super happy with the car and I highly recommend him for great quality cars to everyone
Extremely satisfied with his service
I had a great experience working with Alex , Im super happy with the car and I highly recommend him for great quality cars to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
