Reviews
Timely, supportive, and always looking for the best way
Timely, supportive, and always looking for the best way to help. They have my business as long as Eric and Josh continue to work in sales and Brayden in service stick with the dealership. 1000% top notch crew.
Timely, supportive, and always looking for the best way
Timely, supportive, and always looking for the best way to help. They have my business as long as Eric and Josh continue to work in sales and Brayden in service stick with the dealership. 1000% top notch crew.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisors were misleading and did not listen.
The service advisors were misleading and did not listen. The inspection report card I received for my vehicle was blank; therefore, I can only assume my vehicle was never inspected. My vehicle sat in the same spot on the lot for over 3 hours. I only received feedback from the advisor when I called him. I would have never brought by vehicle in for servicing if the advisor I talked with on the phone had been honest. 2 service "advisors" 1 poor outcome.
The service advisors were misleading and did not listen.
The service advisors were misleading and did not listen. The inspection report card I received for my vehicle was blank; therefore, I can only assume my vehicle was never inspected. My vehicle sat in the same spot on the lot for over 3 hours. I only received feedback from the advisor when I called him. I would have never brought by vehicle in for servicing if the advisor I talked with on the phone had been honest. 2 service "advisors" 1 poor outcome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Smooth purchase.
Smooth purchase. Blake was amazing and got us in and out very fast. Finance gentleman was very nice as well.
Smooth purchase.
Smooth purchase. Blake was amazing and got us in and out very fast. Finance gentleman was very nice as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Really good customer service from my service advisor juan
Really good customer service from my service advisor juan he was quick and honest about everything and got the job done
Really good customer service from my service advisor juan
Really good customer service from my service advisor juan he was quick and honest about everything and got the job done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re happy to hear Juan provided quick, honest, and excellent service. We truly appreciate your business and look forward to helping you again in the future.
The gentlemen we spoke with after our be vehicle was
The gentlemen we spoke with after our be vehicle was taken back and walked us literally through what he was seeing while training new mechanics was level 5/5 of communication. The initial call to the service Department before we came was 1/5. We literally had to call back to get a different person. 2nd call at lease went to 3/5. First did provide a good impression.
The gentlemen we spoke with after our be vehicle was
The gentlemen we spoke with after our be vehicle was taken back and walked us literally through what he was seeing while training new mechanics was level 5/5 of communication. The initial call to the service Department before we came was 1/5. We literally had to call back to get a different person. 2nd call at lease went to 3/5. First did provide a good impression.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest and detailed feedback. We’re glad to hear the in-person communication from our team member was excellent and that he took the time to clearly explain everything. We do apologize for the frustration you experienced during your initial calls to the service department—this is not the first impression we want to give. Your comments have been shared with our team so we can improve, and we appreciate you bringing this to our attention.
The man who came up to me and ask me what I wanted, was
The man who came up to me and ask me what I wanted, was very uncommunicative and never looked at me. I told him I had a 10 am appt for an oil change. He seemed very preoccupied. After almost an hour and 1/2 I went out and saw it sitting there and he said it’s ready. That’s about all he said. I had to drag any information out of him, very sullen, it was just too much work to tell me anything. I had to quiz him on some of the info on the sheet of my bill, he was not planning on going over it and acted like anything I said was an inconvenience and just wanted me to pay and go. I don’t know if he always is that way or just having a bad day but someone needs to teach him how to smile, look at people and talk o them.!! Basics! Maybe it was my age or sex but he is one cold guy, hope he doesn’t treat everyone that way. I bought my truck here, haven’t had this experience in the past,. I will probably start going elsewhere for service now.
The man who came up to me and ask me what I wanted, was
The man who came up to me and ask me what I wanted, was very uncommunicative and never looked at me. I told him I had a 10 am appt for an oil change. He seemed very preoccupied. After almost an hour and 1/2 I went out and saw it sitting there and he said it’s ready. That’s about all he said. I had to drag any information out of him, very sullen, it was just too much work to tell me anything. I had to quiz him on some of the info on the sheet of my bill, he was not planning on going over it and acted like anything I said was an inconvenience and just wanted me to pay and go. I don’t know if he always is that way or just having a bad day but someone needs to teach him how to smile, look at people and talk o them.!! Basics! Maybe it was my age or sex but he is one cold guy, hope he doesn’t treat everyone that way. I bought my truck here, haven’t had this experience in the past,. I will probably start going elsewhere for service now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide. Please give our service advisor a call at 501-315-4700 so we can discuss this with you and work to make things right.
He was helpful with breaking down what I needed.
He was helpful with breaking down what I needed. Dale was more helpful than endurance lol. Though everything I needed was general maintenence but still. He was great.
He was helpful with breaking down what I needed.
He was helpful with breaking down what I needed. Dale was more helpful than endurance lol. Though everything I needed was general maintenence but still. He was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We’re glad our team took the time to clearly explain everything and make the process easy. We appreciate you choosing us for your maintenance and look forward to helping you again in the future.
Quick Oil change I had my oil changed and tires rotated.
Quick Oil change I had my oil changed and tires rotated. It was quick and easy.
Quick Oil change I had my oil changed and tires rotated.
Quick Oil change I had my oil changed and tires rotated. It was quick and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear your oil change and tire rotation were quick and easy. We appreciate your business and look forward to seeing you again.
Great Service, took his time to understand my issues
Great Service, took his time to understand my issues Great Customer Service, took his time to understand my issues. I will be returning for more service
Great Service, took his time to understand my issues
Great Service, took his time to understand my issues Great Customer Service, took his time to understand my issues. I will be returning for more service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re happy to hear you received excellent customer service and that your concerns were fully understood. We truly appreciate your business and look forward to seeing you again for future service.
Service Advisor was very professional and got the job
Service Advisor was very professional and got the job done in a reasonable amount of time.
Service Advisor was very professional and got the job
Service Advisor was very professional and got the job done in a reasonable amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear our service advisor was professional and completed everything in a reasonable amount of time. We appreciate your business and look forward to serving you again.