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Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pro Cars USA Inc from DealerRater.

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Buy elsewhere!

These guys are why used car dealers have bad reputations. Misrepresentations and lies from the salesman to the owner. Forced to take legal against them now.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 6 found this review helpful. Did you?
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This place is one of the best dealership’s I’ve ever been

This place is one of the best dealership’s I’ve ever been too. The salesman are awesome but mostly the environment was amazing’ you all have a good day. I recommend my salesman Bekim at anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best

Went to buy the ford focus st, Nice and simple told me everything about the car and was really straight forward, best service i have been to yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Great dealer

One of the best car buying experience, superb service, above and beyond, will buy again. My first 911 purchase, I will buy here again. Highly recommend, zero regrets, great car. Service and details.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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great cars, great prices

Drove 700 miles round trip to make my purchase, and ill likely do it again someday. If youre looking for a very very nice car this is the place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Honest and fair dealer

I bought a 2012 Audi here. A problem with the turbo arose immediately. Sef stepped up to the plate and arranged a remedy to my satisfaction. These guys are quality and have my vote

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible

These guys are the worst. I had got a BMW from them and they got me an insurance which never worked. I told them numerous times about this and they did not do anything about it and constantly lied to me about the insurance company. Finally they gave me a check equal to the insurance amount, but the check never cleared. I assume they gave me a fraud check. And now they don't answer my call or email or message.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dishonest

I purchased a used car and extended service contract. I was promised the paperwork for the service contract multiple times, on multiple days, and when they failed to produce it, I asked for my money back. They only contacted me after I complained to the BBB, and then they claimed to have already sent the check to me, and asked me to remove my complaint. I told them I would update my complaint after I received the refund. I have yet to receive the check and it has been more than enough time for it to reach me by mail. They make a lot of promises that they don't keep, buyer beware.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Very happy, I just bought my car BMW X5!!!

I’ve heard about Motor Cars usa from my friend who also bought BMW X6 and told me to go there to get luxury car for good price. When I got there, couple guys were working with customers, but owner his name is Tony came to me right away asking if I’m interested in buying, he was super friendly, and what I like the most he didn’t want to just sell me, but he actuality helped me choose the best fiting car to me, I bought very good maintained BMW X5, great price I love it, and definitely like my friend I will refer them to anyone go there to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional

I was very imprest with there service!!! Highly recommend Motor Cars USA 👍 anyone who’s interested in high end car give your self a chance contact this dealer ship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.