Reviews
Cecilia was extremely friendly, easy to work with, great...
Cecilia was extremely friendly, easy to work with, great customer service and provided excellent communication with me during the entire process I will definitely come back for all of my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Motorheads650, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!
Very responsive, arrived at our price with one...
Very responsive, arrived at our price with one salesperson, very thorough and professional. Good introduction and greeting with the Maintenance service department. Will return soon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to read such wonderful comments about your recent experience with us, Fredrodriquez! If you have any further questions, please give us a call. We're always happy to help!
Leon Poole provided great customer service. He was very...
Leon Poole provided great customer service. He was very nice and knowledgeable of the vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear, Latosma Mcghee! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out to us if there's anything more we can do!
Cecilia was nice but I was quite disappointed that they...
Cecilia was nice but I was quite disappointed that they didn’t wash my car when they usually did on my previous service with the other car
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Alex E MillerHe did a amazing job. Very professional and...
Alex E Miller He did a amazing job. Very professional and went above and beyond to help us with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to read such wonderful comments about your recent experience with us, Seligandrea112577! Thank you so much again for your feedback! We hope you have a great day!
Awesome service as always. Love the place and will never...
Awesome service as always. Love the place and will never go anywhere else to have any of my Toyota’s serviced. Thanks Jim Ellis for the great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Drayad1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!
It’s a very comfortable atmosphere while I’m waiting to...
It’s a very comfortable atmosphere while I’m waiting to get my car serviced. I recommend this location. even though I don’t work in McDonough anymore. I still take my car to this location.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Phamilton757! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!
customer service was friendly, polite and very helpful...
customer service was friendly, polite and very helpful both via phone and in person. No problems with anything and I don't have any additional comments,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear, Neicee43! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you have any further questions, please give us a call. We're always happy to help!
Reid was most courteous and pleasant. I forgot a book at...
Reid was most courteous and pleasant. I forgot a book at the dealership and he immediately contacted me, and had it shipped to me. No cost to me. Big up to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rjallong, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!
Reid is always on point. We have been going to this...
Reid is always on point. We have been going to this dealership for over 13 years. It's always a great experience at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Kcs80t6! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much again for your feedback! We hope you have a great day!