Reviews
Jeremy always takes great strides to eliminate my stress...
Jeremy always takes great strides to eliminate my stress when I have concerns about my car by smoothing any issues to insure I am happy! I am so grateful for his help!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review and feedback, we truly appreciate your support.
AWESOME! My son needed a new car and we were referred to...
AWESOME! My son needed a new car and we were referred to this dealership by a friend. Alfred Bolin and his sales partner Anthony "Buckets" Blakes found him his new car. Low miles and a great price! Thank you to Al and Buckets
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this great review. I was delighted to see that Al and Buckets, our best, found the right car for your son. I hope he is enjoying his new ride and has lots of worry-free miles of driving. We will be sure to let Al and Buckets know they did a great job. Please let us know if there is anything you need, we are here to help. Thank you for choosing Courtesy. Best, Jeremy Corrie Customer Relations
That staff is great and very courteous. Never once did I...
That staff is great and very courteous. Never once did I ever feel pressured to buy anything. Make sure you ask for Pete or Bill If you ever go in.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review, we truly appreciate your support. We strive to provide top-notch customer service in a relaxed environment and I was pleased to see Pete and Bill were able to deliver. They are 2 of our best guys. Please let us know if there is anything you need, we are here to help. Best, Jeremy Corrie Customer Relations
So far so good after new owner ship I'm likeing all that...
So far so good after new owner ship I'm likeing all that is to come going forward thanks guys and thanks to Steven happy New Years
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this great review, We are thrilled to see that you have had such a great experience with our new team. We appreciate your support and look forward to seeing you again in the future.
Service of my Challenger was fast and efficient
Good changes happening at the this dealership. Great service, friendly people and I am so glad that Mark Ray is back at the dealership. Awesome guy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, I was thrilled to read your review. Courtesy Auto Group has been in this dealership since April and we have been working hard to make positive changes and provide the highest levels of customer service. It is so nice to see our efforts being recognized. We are also thrilled that Marc Ray is back in our fold and providing the great customer service he is known for. Thank you for this review and for your patronage in our store, we appreciate you. Best, Jeremy Corrie Customer Relations
Purchase of a new Ram went really smooth and fast
Matt always takes care of my truck needs and gets me exactly what I am looking for. He takes care of all of my paperwork so all i have to do is review and sign. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, we truly appreciate it. Matt sure has been getting some great reviews lately, and it's clear that he really goes the extra mile and takes an interest in all of his fleet customers. We know how important taking care of a business and their fleet is, things have to stay running smoothly. Matt is an expert at fleet sales and knows all of the in's and out's, he is truly an asset. I am very pleased to see Matt has taken good care of you and we hope to continue a long-lasting relationship with you. Thank you for choosing Courtesy. Best Regards, Jeremy Corrie Customer Relations
I had the oil and filter replaced and the transmission...
I had the oil and filter replaced and the transmission oil and filter replaced. I also had them try and fix a tire pressure sensor. As I drove out of the parking lot, the tire pressure sensor light on the dash came back on again. Not happy!!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Dan, I am sorry to read about your experience and that we let you down. We have a quality control process and we need to make sure it is being followed every time to ensure everything is good before we give your vehicle back to you. We appreciate your feedback as we will look to improve on this. Please feel free to reach out to me if you are still having any concerns. Best, Jeremy Corrie Customer Relations jcorrie@courtesyautomotivegroup.com
The employees were both helpful and professionals. My...
The employees were both helpful and professionals. My vehicle was scheduled for 9:00 am. My vehicle was completed by 9:30. This is the first time any service was done on time and with the quickest speed.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this great review! We strive for complete satisfaction and to be efficient in all that we do. It is so nice to see we were able to provide that type of service for you. We hope to see you in the future and be able to take care of you in the same manner again. Thank you for choosing Courtesy. Best, Jeremy Corrie Customer Relations
Professional, prompt, and always the extra mile!
We have been dealing with Matthew Murray since September of 2018. He has always been prompt and worked with us on getting the best value for our vehicle purchases including delivery of those vehicles to our job locations throughout the valley. In addition, Matt is always going the extra mile when we have encountered minor issues with the service department and our Mopar warranty! I highly recommend Matthew Murray and the Courtesy fleet team!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Courtesy Fleet to purchase your company vehicles. We are happy to hear that Matthew was able to assist in making this happen as well as delivering for you. We appreciate your feedback and look forward to your next purchase!
Amazing Experience
I was contacted by Joe Johnson when I clicked on an ad on Facebook. He was extremely polite and got me the answers to the ad I saw. I then agreed to attend there Black Friday Sales Event. I was told that it started at 5am. I got there early to see what Joe was talking about. When I arrived at 5am in the morning I have to say I was shocked. Everyone was smiling and there was food and music. During my arrival there was a storm outside. I told the receptionist I was here to see Joe Johnson. She called him and then in from the rain came Joe Johnson. While he went to get the car pulled around his wife brought me some coffee. She was there to help her husband and the General Manager David Gonzalez. Mrs. Johnson said David was a family friend for years and she was there to support her husband and Mr. Gonzalez. I am happy to say that I bought the car and was made to feel like I just made a family friend for all of my vehicle purchases. Anytime someone can get there wife to come in at 5am to support them and there husbands boss has to be doing something write. Courtesy will have my families business as long as they are open!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lauren, I was thrilled to read your review about your experience on Black Friday. In fact, I got chills reading your review as it really hit home on a more personal level. This really exemplifies what Courtesy is all about and the type of family atmosphere that we are so lucky to have within our organization. In a very corporate business world, we strive to maintain family values and take care of our employees and customers the same way we would treat our own family. We are blessed to have such a great team and an owner that promotes this culture. I was delighted to see that you got to experience this and had a memorable visit to our dealership. We want to be here for you whenever you have any type of automotive need and know that we will always do the right thing for you. Thank you once again for your kind words and please let us know how we can help in the future. Best, Jeremy Corrie Customer Relations