Mercedes-Benz Winnipeg

Horrible place to work for sadly. They are not honest and do not actually promote the values that they claim that they do. They treat their employees like dirt.

experience with the Parts Department I called Mercedes-Benz Winnipeg earlier today to order parts. The parts advisor confirmed I could pay over the phone but also kindly offered to leave the parts at the front desk for me, reminding me they were open until 6 PM since it’s Saturday. I agreed and mentioned I’d be there around 3–4 PM. Unfortunately, I arrived just 10 minutes before 6 PM after driving nearly 40 minutes—juggling my daughter’s gymnastics class and other errands—only to find out the parts weren’t available. I was told I now have to wait until next Tuesday because Monday is a holiday. This delay means my car can’t go for its safety inspection on Tuesday, my temporary permit expires Monday, and I may need to tow the car just to get it done. It’s really disappointing how this was handled—especially after being assured the parts would be ready for pickup today.

I have been dealing with M.B. Winnipeg for approx 10 years and have had the pleasure of Dirk’s professional care whether it’s the purchase of a vehicle or questions we’ve had subsequently. Good sales and good service. Thanks Ed Cavenagh

For some time, I had been looking for a specific used vehicle that would meet my criteria. Dirk Southern was awesome to deal with, very professional and courteous. I had a couple of minor issues and he personally dealt with them. Above and beyond his role. Would not hesitate to deal with him again.

Exceptional Experience at Mercedes-Benz Winnipeg I recently purchased a Star Certified used vehicle from Mercedes-Benz Winnipeg, and the entire experience was nothing short of outstanding. From the moment I walked in, the professionalism and attentiveness of the staff stood out. I worked with Pranay, the sales manager, who was extremely professional, patient, and courteous. He promptly answered all my questions and made the entire process seamless and enjoyable. Chris, the finance manager, was equally helpful and transparent, ensuring that all financing details were clearly explained. On the day of pick-up, Daniel walked me through the vehicle, explaining all its features in detail. He was professional, helpful, and a pleasure to interact with. The vehicle itself, despite being pre-owned, was in exemplary condition—almost like new. I was also given ample time during the test drive to make a confident decision, which I greatly appreciated. What truly set this experience apart was the thoughtful follow-up. Pranay checked in after the sale to ensure I was satisfied with the vehicle, which was a nice touch and demonstrated their commitment to customer satisfaction. Overall, I would highly recommend Mercedes-Benz Winnipeg to anyone looking to purchase a vehicle. The service from start to finish was unparalleled, and the entire team made the car-buying experience smooth and enjoyable. Rating: ★★★★★

I always look forward to bring.my car for service. Best staff especially Rey, patiently waited for me to pick up my car since I was coming from work. Very good job! Love the coffee

It was very nice to be able to speak to the mechanic, Max. Finally, someone was able to figure out the issue I was having. I was on a road trip and drove out of my way to service departments in 3 other provinces, and no-one was able to determine the cause of the abnormal sounds I was hearing. Max did a thorough examination and repaired the vehicle in an expert way. Raj went over the invoice and clearly explained every item that was dealt with. I was surprised that the repair was so expensive, but I was better off paying people who really knew what they were doing.

Not good Service Department at the Benz winnipeg they try not do any warranty work for you. they just try and wait for your warranty ending then charge your money to do the to do the warranty work really poor service center in there

Had the best service experience once again last Friday. Reynaldo Guina makes my trip to your service shop extra special. He takes care of me and my car extra special. Very easy to talk to and very helpful. Rey Guina... you rock!!!

Over the course of two, separate service appointments, to fix an inexplicably difficult nav display problem, the response from staff at this dealership was outstanding! Yes, it took a long time long to finally resolve the issue, but the team was very determined and dedicated and did solve the problem, to my great satisfaction. Along the way, every friendly accommodation and consideration was offered and sincerely appreciated. Thank you! Recommended!