Nissan of Torrance

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership.

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership.

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership.

The entire process is antiquated with little attention given to customer service. For example, the dealerships refusal to quote a finance rate unless I was at the dealership.

Great to work with. Repairs completed in a timely manner. Chris was very helpful and knowledgeable!!

Marcell was good hospitality. But I had to wait for 3hours, I wasn't expected it.

I have always had a great experience from buying a car to visiting their service department for maintenance and anything else.

Misdiagnosed my 2021 Nissan Rogue Sport SV even though I asked for a blower motor replacement on the online booking appt. They ordered me an uber and I went home to await the diagnostic. Received a call and they wanted to replace the entire A/C unit. I asked if there were alternatives. 'No, you'll be back.' No I won't. Took it to another place and they replaced the blower motor control module. Fixed the issue. Saved over $900. Was still charged for the mis-diagnosis. Will escalate to corporate if $279 is not refunded.

Good service by all, was updated on the service being provided, car washed explained about service needed and was ensured that I was comfortable well waiting

I appreciate all the help I get from Capri and everyone there. So helpful and caring. I’m very happy with Capri, she’s Amazing!!! Always come back for my car needs. Thank you Julia Braswell