Reviews
Very professional and trustworthy.
Very professional and trustworthy. For those reasons I'll continue to send all my business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Newcarrental, thank you so much for your positive comments about Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Advertise one price on a used car and come back with
Advertise one price on a used car and come back with $10,000 over advertisement price with all kinds of add-on extras which were bought on the original brand new car. They did honor the advertised price but I think a lot of people got scammed was not happy about that part the car is decent but did not like the deception of One Price coming back with another price yeah I wouldn't recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Idk, we regret to hear that you are displeased with your recent experience with us. We do not have mark ups on our vehicles, but yes like all dealerships we do have accessories, extended warranties and GAP that are offered which would ultimately add no more than 6-7K. Our Sales Manager would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager
Great customer service from my experience.
Great customer service from my experience. Any questions and concerns I had they were willing to answer....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Wonda, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Jimmy was excellent .
Jimmy was excellent . He provided a great customer experience . Definitely my next appointment will be asking to see Jimmy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ricardo, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager
Service was good with good customer service.
Service was good with good customer service.. very pleased over all. No complaints as far as my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Cristian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager
Dealer was professional snd got the work done promptly.
Dealer was professional snd got the work done promptly. They forgot the comp wash. I don't appreciate the badgering to do this review
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to complete this review. We are sorry you felt badgered; that is never our intention. Reviews and surveys have become such an a critical/important part of business, causing a lot more follow up regarding these reviews and surveys. Thank you once again for taking the time to provide this review, it is truly appreciated. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Fair price for the truck.
Fair price for the truck. Dealer worked a little on reducing asking price. Purchased the truck cash, the final finance department took too long for a cash purchase and the computer system locked up in the middle of the process resulting in restarting the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, your satisfaction is our top priority, and we are disappointed to hear that our system glitched therefore delayed the process even more. We are glad that we were able to help with the price. Thanks for taking the time to leave a review we are always looking for ways to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager
Very nice I appreciate everything about everyone I
Very nice I appreciate everything about everyone I talked with I would recommend Nissan of Torrance to anyone looking to buy a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Always available and always efficient.
Always available and always efficient. They give us options and we pick some of them, no problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager
Yvonne did an excellent job even going above and beyond
Yvonne did an excellent job even going above and beyond making sure i got the best care for all .y car needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Rozemary, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager