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Volunteer Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:30am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Crooks do not buy anything from them

These are the xxxxtiest bunch of people I have ever met in my life. I went in there in good faith, traded my car and pay down money and ended up in a straw deal with them or the bank recalled the loan, and they had to pay it back now I’m fighting with them to get rid of my car I traded in and my money back that I paid down bad bad bad do not buy nothing from these people.

Crooks do not buy anything from them

These are the xxxxtiest bunch of people I have ever met in my life. I went in there in good faith, traded my car and pay down money and ended up in a straw deal with them or the bank recalled the loan, and they had to pay it back now I’m fighting with them to get rid of my car I traded in and my money back that I paid down bad bad bad do not buy nothing from these people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go see Anthony and Skyler!!!

Anthony and the manager Skyler are amazing!!! I have poor credit and they worked hard to make sure I got approved for a great vehicle. Go see them, I promise you will not be disappointed!!

Go see Anthony and Skyler!!!

Anthony and the manager Skyler are amazing!!! I have poor credit and they worked hard to make sure I got approved for a great vehicle. Go see them, I promise you will not be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shut this place down

This is the worse place to ever deal with or work for or have any relationship with in a car I wish I could give a 0 star absolutely horrible they need to be shut down

Shut this place down

This is the worse place to ever deal with or work for or have any relationship with in a car I wish I could give a 0 star absolutely horrible they need to be shut down

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Scammer

Yes I was told that I was pre-approved for a car and after 2wks of discussion I decided to go . Big mistake , cause I ve found out that they have did a hard inquiry on my credit about 10 times and for cars I never even looked at , Heck I never even actually looked at any . And I guess so it doesn't look so bad they did half under the old name of Hepperly worst waste of time , and my credit score has dropped 15 points

Scammer

Yes I was told that I was pre-approved for a car and after 2wks of discussion I decided to go . Big mistake , cause I ve found out that they have did a hard inquiry on my credit about 10 times and for cars I never even looked at , Heck I never even actually looked at any . And I guess so it doesn't look so bad they did half under the old name of Hepperly worst waste of time , and my credit score has dropped 15 points

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hepperly sells lemons

Worst place to get a car. They sold me a lemon car and the transmission is already about to go out after having it for about a month now. I don't see why or how they have any good reviews.

Hepperly sells lemons

Worst place to get a car. They sold me a lemon car and the transmission is already about to go out after having it for about a month now. I don't see why or how they have any good reviews.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing!

Corey is amazing! He got me in my dream car for a good amount per month. I highly recommend working with him. Great experience all around.

Amazing!

Corey is amazing! He got me in my dream car for a good amount per month. I highly recommend working with him. Great experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I absolutely love Hepperly Auto Sales

This is my second car through Hepperly Auto Sales in Lenoir City.I've yet to be disappointed. I want to give a special shout out to Jason Jenkins,D.J. Chandler,Cory Leatherwood & Tyler Starling. Really everyone that had a hand in helping me today! If you need a car new or used Hepperly Auto Sales is the place to go! They have fast ,friendly service and very reasonable prices. To me they're the best in town!!

I absolutely love Hepperly Auto Sales

This is my second car through Hepperly Auto Sales in Lenoir City.I've yet to be disappointed. I want to give a special shout out to Jason Jenkins,D.J. Chandler,Cory Leatherwood & Tyler Starling. Really everyone that had a hand in helping me today! If you need a car new or used Hepperly Auto Sales is the place to go! They have fast ,friendly service and very reasonable prices. To me they're the best in town!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

just nowNEW We are very happy after buying our car with Hepperly. My husband and I have been looking for a minivan. I reached out to Hepperly and DJ got back to me very quickly and answered all our questions on the phone. When we arrived at the dealership, Jason helped us with our test drive and answered even more of our questions. They worked with us and stayed very late (after closing) to get our deal done. Everyone there worked wonderfully with us and also were fun and patient with our toddler! I would recommend visiting them next time you are shopping for a vehicle.

Great service!

just nowNEW We are very happy after buying our car with Hepperly. My husband and I have been looking for a minivan. I reached out to Hepperly and DJ got back to me very quickly and answered all our questions on the phone. When we arrived at the dealership, Jason helped us with our test drive and answered even more of our questions. They worked with us and stayed very late (after closing) to get our deal done. Everyone there worked wonderfully with us and also were fun and patient with our toddler! I would recommend visiting them next time you are shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Waste of time

Do not buy from them. Do not waste your time . After texting and talking to Zach for over a week , I drove 2 1/2 hours to the store . He had already told me that I was approved , only to get there and get turned down . Total waste !!!

Waste of time

Do not buy from them. Do not waste your time . After texting and talking to Zach for over a week , I drove 2 1/2 hours to the store . He had already told me that I was approved , only to get there and get turned down . Total waste !!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hepperly was Awesome!

Roy, the dealer we worked with was outstanding, he was clear and informative. He worked really hard to find us a good deal. The whole process took less time than we anticipated and we walked out with a better car than we went in to look at. They were great!

Hepperly was Awesome!

Roy, the dealer we worked with was outstanding, he was clear and informative. He worked really hard to find us a good deal. The whole process took less time than we anticipated and we walked out with a better car than we went in to look at. They were great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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