Mega Auto Outlet

We came in interested in a vehicle and was told to put money down in order to take the vehicle off the market and in essence “reserve” it for us to view and see if we would like it. We were told that this is just to take it off the website and if we don’t like it we would get our money back 100% so we agreed. We came back the following week and the we were no longer interested because somehow the vehicle was not to our liking and they stated we couldn’t get our money back via Cash App as they only send checks. I did not authorize them to send any check and they could not even provide the tracking number. (They didn’t sen anything, just was stalling and feeding any information to get us to leave) they are liars and thieves. DO NOT TRUST THEM

Complete scam they take your deposit they you never hear from them stay away please even the police said the shop was known it that area for doing that

Upon acquiring the 2016 LEXUS NX from Mega Auto Outlet, it was exceptionally dirty; the manager, Orlando, guaranteed that the car would be thoroughly detailed and that the body shop would remove all bumper blemishes. He informed me that none of the dealerships in the vicinity possessed vehicles with several problems and that they would attempt to deceive me. He requested that I leave the vehicle and transport it to my house the following day. During my follow-up the next day, I repeatedly received ambiguous responses suggesting that it was in the shop and would be delivered later that day. They did not do so. Two days later, they delivered the vehicle without performing any of the specified actions. I subsequently learned that they were postponing my transaction until the Navy Federal check was passed, without any work being done on the automobile. While attempting to make a call, the office consistently kept me on hold, and upon eventually reaching Orlando, he employed profanity and threats and ended the call. He additionally retained the second key and informed me that it was in transit. Two weeks later, I traveled an hour to ascertain the status of my key. Another manager was present and provided me with the key. If I could give them no stars I would.

Amazing service and got me into the car i wanted for a very long while! A 2018 dodge challenger! :) thank you mega Auto! If you need a car do go there they will get you done! :) best sales and as well as great prices on vehicles thank you mega Auto thank you so much! Would highly recommend you go to them if you need a vehicle! Go see Hector! He will help you out! The man is awesome and will work with you, and get you into what you are looking for!

The worst dealership in the entire USA!! Scammers, liars, and crooks. Very dishonest people. They are not true to their word.

Worst car buying experience ever! Was lied to on multiple occasions. They dropped the car off with 7 miles to empty. Said they would detail and remove a scratch prior to drop off ( never touched the paint). Said my tags would arrive in the mail - turns out they never did and I was stuck with $700 bill to tag the vehicle from sales tax that was supposed to be paid. The list goes on... These folks should NOT be able to do business in VA! Stay far away.

Please do not purchase from them…. They scammed me out of $4000 on top of taking the truck back Saying the deal didn’t go through. By law you supposed to give me my money back . They treat you like family and once they get the money out of you, you mean nothing to them mega auto outlet needs to be put out of business Immediately They not even BBB accredited worst experience ever please do not go here go somewhere you will be treated better and if it doesn’t go well, you are able to get your money back.

They lied, cheated and scammed not all and also sale bad cars they erased checks engine lights. As soon transactions are done, drive it home check engine lights will show up. My advice is don’t go there to purchase a car please don’t be used like me. Government needs to shut down that crazy, rubbish they called dealership.

They are scammers please don’t let anyone else be your friends and family member go through my worst nightmare ever to get a car at that scammer’s used car they call dealership.

They are thieves, scammers, pls stay away, they lied about everything they’ll tell you about register the car for you hard plate so so. Please don’t take your family and friends to this scammers