Reviews
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This is the third vehicle I have purchased from Lee Chrysler Jeep Dodge in Auburn. I worked with Mike K every time and would recommend him to everyone. He is very helpful and knowledgeable and he was always thinking in my best interest. By far the best customer service I have ever had when purchasing a new vehicle I wont ever go to any other dealer or sales associate! The process, was quick easy and seamless!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing and follow up experiences
Over 3 years I have purchased 4 vehicles,2 Jeeps, I Chrysler and 1 used. In every case Risa Parquette proved to be knowledgeable about the vehicle , the options in it or available for it, we were treated very well by her. In the case of the used car I called Risa and let her know that I needed a car for my granddaughter relatively quickly, I gave her info and price guidelines and she called me back the same day and had found the perfect car. The service department is also very accommodating, noticed my sticker was past due (of course Lee's had called to remind us but I put the apt off and forgot). They fit us in same day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure approach.
Cam Edgecomb made my buying experience easy and seamless. His no pressure approach is what made me decide to buy at Lee. His support was consistent and he's still there when I call. Definitely the place to buy...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible Customer Service
I went into Lee hoping to meet with someone in regards to buying a Jeep. When I told them what I wanted in my Jeep they attempted to sell me a different model. I was being pushed to purchase something I did not like. In a follow up call on my decision when I stated I still wanted a wrangler and asked if they'd work with me to find one that met my needs i was told "good luck with that" and hung up on. I am appalled by the way I was treated, I will NEVER buy a vehicle from Lee for personal use or for our business.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mike K and the Lee Dodge Auburn team rock!!
This is our Third vehicle purchase from Lee Dodge Auburn. Mike K and the team at Lee go above and beyond our expectations. This is why we continue to return for our car buying needs. We get a great deal and great customer service. Thanks Mike K and Rick (finanve guy) for a great buying experience. We will be back!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer Service at its' best
I needed to find a used car for my granddaughter, having just bought a new jeep and based on the great experience with that I called Risa Paquet, told her what I was looking for and viola by 6pm that day I had a car! She is fabulous, caring and eager to help!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experiences!
Lee Auto did an excellent job in all aspects of purchasing our two new vehicles in the last 12 months. Joe G. was instrumental with purchasing our daughter a Jeep Wrangler for college. He also went to Lee Auto to purchase our next vehicle, a Chrysler 300. We appreciated Joe's knowledge and professionalism and his understanding of the many brands Lee offers. He is a great asset to Lee Auto and we will refer all of our friends to him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I will be back!
I live out of state and travel to the Lewiston/Auburn area often for business and to visit family. Cam and Rick made the purchasing process very easy and quick. It was also nice to see the comradery amongst the entire staff every time I went in. I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Take Your Road To Personalized Service Here!
We purchased a Jeep Patriot Anniversary Edition from Joe G. - his knowledge and experience went a long way in fitting our needs into just the right vehicle - our overall impression was one of no pressure throughout more than a few changes of mind concerning makes/models along with careful attention to detail involved in the multiple financial options available to us - we appreciated Joe's honesty, discretion and positive attitude throughout the process of purchase on a vehicle we can truly say is an extension of our busy lifestyle - and the best choice for us! Thank you, Joe! David & Melanie
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike K. Rocks.
Great attention and care provided by Mike K. Pleasurable experience! This is my second vehicle from Lee and I'm sure there will be many more purchased by me in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
