Reviews
Write a reviewFriendly and knowledgeable staff.
Friendly and knowledgeable staff. Beautiful vehicles. Seemed very honest and trustworthy. Recommend to anyone looking for a luxury car.
Friendly and knowledgeable staff.
Friendly and knowledgeable staff. Beautiful vehicles. Seemed very honest and trustworthy. Recommend to anyone looking for a luxury car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were very responsive and professional, and were able
They were very responsive and professional, and were able to overcome my credit union's antiquated paper work requirements. I had the vehicle shipped and the delivery was quick and easy.
They were very responsive and professional, and were able
They were very responsive and professional, and were able to overcome my credit union's antiquated paper work requirements. I had the vehicle shipped and the delivery was quick and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly reputable dealership
We just purchased our second vehicle from Auto Haus, Williamsburg. The service is excellent - thank you, Ian and Steve! They answer all questions and go the extra mile to make sure you are comfortable with the process and the product! Would also highly recommend the service department for automobile needs - excellent work and communication!
Highly reputable dealership
We just purchased our second vehicle from Auto Haus, Williamsburg. The service is excellent - thank you, Ian and Steve! They answer all questions and go the extra mile to make sure you are comfortable with the process and the product! Would also highly recommend the service department for automobile needs - excellent work and communication!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome
Ian and Steven were awesome. We made the 2:45 drive up from Raleigh NC. The experience was the best we have had in a very long time. We test drove the BMW we wanted, Steven made us a great deal and gave me what I wanted for our Trade. Would recommend this dealership to anyone. The car drives great. It was a very pleasant trip home.
Awesome
Ian and Steven were awesome. We made the 2:45 drive up from Raleigh NC. The experience was the best we have had in a very long time. We test drove the BMW we wanted, Steven made us a great deal and gave me what I wanted for our Trade. Would recommend this dealership to anyone. The car drives great. It was a very pleasant trip home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great sales team; helped us get a beautiful SLK250
First time we bought a vehicle on line based on the pictures and information from the sales rep. We live over 200 miles from the dealership but received outstanding help in purchasing a 2015 SLK 250 from Austin Muller. We had the vehicle shipped and were delighted with the entire sales team at Auto Haus. Bought it for my wife's birthday!!
Great sales team; helped us get a beautiful SLK250
First time we bought a vehicle on line based on the pictures and information from the sales rep. We live over 200 miles from the dealership but received outstanding help in purchasing a 2015 SLK 250 from Austin Muller. We had the vehicle shipped and were delighted with the entire sales team at Auto Haus. Bought it for my wife's birthday!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Found my dream convirtable!
Joshua and Vince went above and beyond to help with my purchase. They took extra lengths to assure the vehicle was in tip top condition upon delivery. We felt very comfortable throughout the whole process and would highly recommend them.
Found my dream convirtable!
Joshua and Vince went above and beyond to help with my purchase. They took extra lengths to assure the vehicle was in tip top condition upon delivery. We felt very comfortable throughout the whole process and would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark Schmidt
Mr. Vincent Frazier, is the absolute best Manager, knowledgeable, honest, thorough, professional, "car guy" person, I have had the Pleasure of dealing with in my lifetime of 72 years. He TAKES CARE OF YOU!
Mark Schmidt
Mr. Vincent Frazier, is the absolute best Manager, knowledgeable, honest, thorough, professional, "car guy" person, I have had the Pleasure of dealing with in my lifetime of 72 years. He TAKES CARE OF YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopping for a used BMW
I didn't end up buying a car from this dealer due to the price of the car being too far above my budget, but they were super nice, answered all my questions and treated me respectfully even when it turned out I couldn't make the purchase.
Shopping for a used BMW
I didn't end up buying a car from this dealer due to the price of the car being too far above my budget, but they were super nice, answered all my questions and treated me respectfully even when it turned out I couldn't make the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase