Skip to main content

CarMax Pharr

(37 reviews)
Visit CarMax Pharr
Sales hours: 10:00am to 9:00pm
View all hours
Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(956) 402-3936 (956) 402-3936

Inventory

See all 146 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2019.

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Pharr from DealerRater.

Want to share your experience with this dealership?

Write a review

Carmax really is better than the typical dealership. Adonis Ortiz was very straightforward, kind, honest, and answered all of my questions. Compared to other salesmen who make the car shopping process feel intimidating and difficult. Adonis was even nice enough to help me with other car related services after I had already purchased my vehicle. I highly recommend this spot for your future car shopping spree!

Carmax really is better than the typical dealership. Adonis Ortiz was very straightforward, kind, honest, and answered all of my questions. Compared to other salesmen who make the car shopping process feel intimidating and difficult. Adonis was even nice enough to help me with other car related services after I had already purchased my vehicle. I highly recommend this spot for your future car shopping spree!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I had a great experience here. The process was super easy and I was in and out in about 30 minutes. The person who helped me, Juan, was excellent and made the whole experience awesome! Would definitely recommend anyone here.

I had a great experience here. The process was super easy and I was in and out in about 30 minutes. The person who helped me, Juan, was excellent and made the whole experience awesome! Would definitely recommend anyone here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

My experience was a very honest and smooth process, thanks to the help of Michael R. Whom was honest and transparent with vehicle facts to vehicle financing process. I was in and out with a sweet truck on the same day. Without feeling scammed like at most of the other dealerships. Truly recommend carmax to anyone who asks me where I got such a nice truck for a such a nice deal.

My experience was a very honest and smooth process, thanks to the help of Michael R. Whom was honest and transparent with vehicle facts to vehicle financing process. I was in and out with a sweet truck on the same day. Without feeling scammed like at most of the other dealerships. Truly recommend carmax to anyone who asks me where I got such a nice truck for a such a nice deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Vic helped me get the Chevy Malibu from SA in only 2 days for a test drive. Dylan and Vic helped with the financing options all done in a few hours, drove car home that day. Even offered to pay for lunch. excellent, would recommend.

Vic helped me get the Chevy Malibu from SA in only 2 days for a test drive. Dylan and Vic helped with the financing options all done in a few hours, drove car home that day. Even offered to pay for lunch. excellent, would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

By far the best experience my family and I have had purchasing a vehicle. Our sales rep was helpful, attentive and ensured we were well taken care of. The store manager even spent some time with us. Made us feel right at home. No haggling or back and forth. The whole process was easy.

By far the best experience my family and I have had purchasing a vehicle. Our sales rep was helpful, attentive and ensured we were well taken care of. The store manager even spent some time with us. Made us feel right at home. No haggling or back and forth. The whole process was easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Was greeted and treated with kindness and respect as soon as I entered the building

Was greeted and treated with kindness and respect as soon as I entered the building

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I had a bad experience with the store manager, he had poor customer service and acted as if he was not really concerned with my interests as a buyer. PII was visible almost everywhere. Sales person did a good job.

I had a bad experience with the store manager, he had poor customer service and acted as if he was not really concerned with my interests as a buyer. PII was visible almost everywhere. Sales person did a good job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

The store has a very helpful sales team and always approached with a smile. Our salesman even paid for our lunch since our outside financing bank was taking a little longer than expected.

The store has a very helpful sales team and always approached with a smile. Our salesman even paid for our lunch since our outside financing bank was taking a little longer than expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Straightforward experience! From the beginning to the end of the process, they were on my side with all the information and answered all my questions.

Straightforward experience! From the beginning to the end of the process, they were on my side with all the information and answered all my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

By far it was a great experience! Just one hr phone call went to the dealership max I waited was 3 hrs and then I was on my way out!

By far it was a great experience! Just one hr phone call went to the dealership max I waited was 3 hrs and then I was on my way out!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 37 reviews