CarMax Pharr

Vic helped me get the Chevy Malibu from SA in only 2 days for a test drive. Dylan and Vic helped with the financing options all done in a few hours, drove car home that day. Even offered to pay for lunch. excellent, would recommend.

By far the best experience my family and I have had purchasing a vehicle. Our sales rep was helpful, attentive and ensured we were well taken care of. The store manager even spent some time with us. Made us feel right at home. No haggling or back and forth. The whole process was easy.

Good experience, they shipped car from S.A. in only 2 days vs 7. Was able to get ins. and drive home in new car that day. They even offered to pay for lunch. I took a moment to see other cars and trucks, huge inventory.

Was greeted and treated with kindness and respect as soon as I entered the building

I had a bad experience with the store manager, he had poor customer service and acted as if he was not really concerned with my interests as a buyer. PII was visible almost everywhere. Sales person did a good job.

The store has a very helpful sales team and always approached with a smile. Our salesman even paid for our lunch since our outside financing bank was taking a little longer than expected.

Straightforward experience! From the beginning to the end of the process, they were on my side with all the information and answered all my questions.

By far it was a great experience! Just one hr phone call went to the dealership max I waited was 3 hrs and then I was on my way out!

I had purchased several vehicles from Carmax including one purchased last year. I have not had any problems and I was always in and out within a few hours. This last purchase took a couple of days with the request of documents that were not clearly requested in the initial phase of the purchase. After finally submitting all of the documents it only took a few hours to complete the transaction.

Quick fast and professional. Would recommend to anyone that's looking to get in a new used vehicle.